Dirito Brothers Walnut Creek Volkswagen - Service Center

Helpful, Quick and Easy Appointment making was quick, and when i arrived i was greeted at my car as soon as i stepped out. Shannon was the Employee who went over the details Appointment making was quick, and when i arrived i was greeted at my car as soon as i stepped out. Shannon was the Employee who went over the details with me and helped me even before this service when i bought the car. This dealership has great service and team members More

Thank you I came in to service my car. Tim was excellent and very helpful. I was pleased with the overall customer service and the quality of work preformed on I came in to service my car. Tim was excellent and very helpful. I was pleased with the overall customer service and the quality of work preformed on my car. More

Service Danny was so helpful and made the entire experience quick and smooth! Had me in and out all before 11am! Offered me a ride and was courteous, friendly Danny was so helpful and made the entire experience quick and smooth! Had me in and out all before 11am! Offered me a ride and was courteous, friendly and thorough. Thanks again Danny! More

Super helpful and kind Vw fixed everything so efficiently and were so kind! They were fast and addressed all of my concerns with kindness and understanding, would definitely Vw fixed everything so efficiently and were so kind! They were fast and addressed all of my concerns with kindness and understanding, would definitely recommend!! More

10,000 mile service Thomas was very knowledgeable and courteous. Great experience working with him. He explained everything before and after prior to starting the job. Thomas was very knowledgeable and courteous. Great experience working with him. He explained everything before and after prior to starting the job. Very helpful. Thank You More

Great Customer Service! My e-Golf wouldn't charge and I didn't have enough miles to drive to the dealership. Thankfully, Shannon helped arrange a tow and a rental car to get My e-Golf wouldn't charge and I didn't have enough miles to drive to the dealership. Thankfully, Shannon helped arrange a tow and a rental car to get me through the week while they fixed charging problem. More

Catalytic converter replacement Brought my Atlas in due to check engine light. Service rep Dustin had the problem quickly diagnosed and replaced under warranty. Very friendly and hel Brought my Atlas in due to check engine light. Service rep Dustin had the problem quickly diagnosed and replaced under warranty. Very friendly and helpful and explained everything about the issue. More

Friendly and professional All the staff at this business from the operator Carlos, to the accounts payable staff ( a lady)... Marie’s?? ...at the end of your service are friend All the staff at this business from the operator Carlos, to the accounts payable staff ( a lady)... Marie’s?? ...at the end of your service are friendly and excellent., Tim was my service coordinator for my return part replacement and Shannon the previous visit. Derik showed me how to program my favorite XM stations and set them for me and reviewed the various tech features and options. Great guys at the door to the floor. Clean rest rooms and great coffee and comfortable waiting room. More

Great experience Everyone took great care of my car and me. Kevin was a big help from the very beginning. I would not hesitate to bring my car here again. Everyone took great care of my car and me. Kevin was a big help from the very beginning. I would not hesitate to bring my car here again. More

Great Customer Service I experienced great customer service here. The different service packages were explained in detail in terms understandable to a non car person so I kn I experienced great customer service here. The different service packages were explained in detail in terms understandable to a non car person so I knew exactly what I was choosing and what it does to help my car. My service agent was knowledgable and friendly and did not try and push any services on me which I greatly appreciated. More