Dirito Brothers Walnut Creek Volkswagen - Service Center

Fantastic Service Best service I have gotten anywhere in a long time. Car broke down limped into your shop. A quick shuttle ride home,shortly a phone call from Shannon Best service I have gotten anywhere in a long time. Car broke down limped into your shop. A quick shuttle ride home,shortly a phone call from Shannon with a diagnosis and repair estimate. I received a call later on in the afternoon telling me my car was done. Once again a quick shuttle ride back to the shop to get my car. More

Excelent Service I live in San Mateo County and I like to go to Dirito Brothers Walnut Creek Volkswagen they give good and fast service thank you I live in San Mateo County and I like to go to Dirito Brothers Walnut Creek Volkswagen they give good and fast service thank you More

First Oil Change Great experience from the moment I pulled into the drive. I was greeted and checked in then I went in and met with the service advisor. Tols him my ne Great experience from the moment I pulled into the drive. I was greeted and checked in then I went in and met with the service advisor. Tols him my needs and I waited for my car to be finished. They finished early and when I went to check out with the service advisor he went over everthing they checked out on my car. It was fast and easy. More

The service was good. The charges was too high. The representative was professional though I am not familiar with the details. Also I have no other servicer other than your place to compare with. The representative was professional though I am not familiar with the details. Also I have no other servicer other than your place to compare with. More

Excellent Service! I have stated this before and will continue to emphasize the reason I have my car serviced at Dirito Brothers in Walnut Creek is Shannon. Shannon is I have stated this before and will continue to emphasize the reason I have my car serviced at Dirito Brothers in Walnut Creek is Shannon. Shannon is fantastic! She is always accommodating, very helpful and has an awesome personality! More

So easy and efficient First experience and I thought the communication and service was excellent. I went in for 2 recalls and an oil change as well as a fuse repair. Thank First experience and I thought the communication and service was excellent. I went in for 2 recalls and an oil change as well as a fuse repair. Thank you! More

Vehicle Disney I love bringing my car here! The employees are friendly, they take very good care of you and your car. This dealership is impeccable every time I come I love bringing my car here! The employees are friendly, they take very good care of you and your car. This dealership is impeccable every time I come here! More

Great service I brought my Golf R in on Wednesday morning for VW Care scheduled 30,000 maintenance and overall the service was great. Kevin was friendly, honest, an I brought my Golf R in on Wednesday morning for VW Care scheduled 30,000 maintenance and overall the service was great. Kevin was friendly, honest, and communicative. There was no hastle trying to upsell me anything and the car was finished faster than originally anticipated. I highly recommend these guys to take care of your VW. More

Excellent, speedy service!! Despite arriving 10 minutes late for an early morning appointment which surely must have consequences for the rest of the schedule Dustin didn’t bat a Despite arriving 10 minutes late for an early morning appointment which surely must have consequences for the rest of the schedule Dustin didn’t bat an eye and assured me he could have it ready in about 2:30-3 hours, before I would in fact need it by. After dropping it off I went for breakfast and we’d only just finished up and my car was already ready which was such a thrill! I think the total turn around time was about an hour. It’s safe to say I’m immensely pleased with my service and so happy to be a part of the Dirito Volkswagen family. More

No Drama, no surprises...just good service. The online service scheduling worked flawlessly. I arrived at the appointed time and was greeted by an informed service representative who within min The online service scheduling worked flawlessly. I arrived at the appointed time and was greeted by an informed service representative who within minutes had checked me in. I was offered a complimentary ride via either Uber/Lyft or a Dealership van. I instead chose to do work in the customer lounge, which had good workspaces, wifi, and phone chargers. The service was, as promised, completed on time. I paid a fair price and was on my way. You can usually tell the quality of an organization by the character of the individuals who work there. By this metric, Dirito Bros VW should be proud to have its service department. More