Dirito Brothers Walnut Creek Volkswagen - Service Center

Helps the customer They listened and tried their best to provide the best customer service. I have worked with the parts department in the past and they helped me far b They listened and tried their best to provide the best customer service. I have worked with the parts department in the past and they helped me far beyond then they needed. I will always come here for help and recommend others to go here. More

Great and efficient service On time, courteous - all good! But sorry they haven’t reintroduced a car wash service that was stopped during the drought. However overall a good expe On time, courteous - all good! But sorry they haven’t reintroduced a car wash service that was stopped during the drought. However overall a good experience More

Great service The Service Staff where awaiting for me once there I was called by my name They knew what needed to be done full explanation was given to me they ar The Service Staff where awaiting for me once there I was called by my name They knew what needed to be done full explanation was given to me they are rProfessionals with great customer service , value for money Thank you Service Department for the great service you provide More

Awesome! Enjoy driving VW cars and appreciate the relationship developed with my local Dirito Brothers dealership. I take my cars only to them for maintenance Enjoy driving VW cars and appreciate the relationship developed with my local Dirito Brothers dealership. I take my cars only to them for maintenance and repairs. It keeps the service records in one place and I enjoy the friendship we have. More

I always feel safe and secure I always know the job will get done !!!. I like the fact an Uber was sent for me, due to the fact I was early and wanted to get to work on time. As al I always know the job will get done !!!. I like the fact an Uber was sent for me, due to the fact I was early and wanted to get to work on time. As always A+++ and in addition, I am a big Pete's coffee fan ...so its always nice to know I don't have to wait in lines to get a cup :) More

90k Service The service I received was excellent. My car was finished when they said it would be and Dustin went over the estimate with me about what work was goi The service I received was excellent. My car was finished when they said it would be and Dustin went over the estimate with me about what work was going to be done on my car. There were no hidden fees and they even offered me a ride back my work place. Would definitely recommend! More

Great VW Dealership! Finally! After several attempts at different VW dealerships, I've finally found one I can rely on and confidently trust the service! They are personable, detai After several attempts at different VW dealerships, I've finally found one I can rely on and confidently trust the service! They are personable, detailed, and follow through. Thank you, Dirito Brothers! More

Service dept The VW service center at Dorito Bro. was great. We had the wrong appt time and they took the car anyway. Texted pick up time options and the car was w The VW service center at Dorito Bro. was great. We had the wrong appt time and they took the car anyway. Texted pick up time options and the car was waiting for us, instead of the other way around. Quick efficient and friendly! More

40k service for my 2017 Touareg Everything and everyone was spot on. Very friendly Service Writers and great Dealership. I purchased my Touareg at Dorito Brothers and have used them Everything and everyone was spot on. Very friendly Service Writers and great Dealership. I purchased my Touareg at Dorito Brothers and have used them exclusively to care for my car. I rate Dorito Brothers Dealership with a solid 10. More

Felt like a 2nd class citizen. Poor communication from techs. Left multiple messages, did not receive call backs to multiple messages. I had to initiate further calls due to not hav Poor communication from techs. Left multiple messages, did not receive call backs to multiple messages. I had to initiate further calls due to not having someone return my calls. My vehicle was in the shop for 7 days.... More