Dirito Brothers Walnut Creek Volkswagen - Service Center

Pleased with the service. Kevin, my service representative, was very helpful and clear in describing my options for the service I was to receive. The work on my car was comple Kevin, my service representative, was very helpful and clear in describing my options for the service I was to receive. The work on my car was completed within the time-frame he described when he called midway through the service. The drivers who took me to my office and picked me up were friendly and courteous. I will be happy to return to Dirito Brothers for future service on my car. More

Service Kevin Hubert is really great. He knows everything, he explains everything in detail, and is very patient. He makes me feel very comfortable about car Kevin Hubert is really great. He knows everything, he explains everything in detail, and is very patient. He makes me feel very comfortable about car issues. More

Great! Hi, We arrived to pick up a new key and did not realize we needed an appointment to get the key online. The service person made a special arrangement Hi, We arrived to pick up a new key and did not realize we needed an appointment to get the key online. The service person made a special arrangement for us and let us get the key turned on without waiting for hours. We really appreciated that. Kathy and Joe More

Overall Good Experience Car had a recall on it. I was able to drop it off and have it done in a timely manner. Dropping off and Picking Up was easy. The staff is friendly Car had a recall on it. I was able to drop it off and have it done in a timely manner. Dropping off and Picking Up was easy. The staff is friendly and courteous. Store, waiting area, and pick up area is very clean. More

40k mile service Great job, thanks! The work was completed quickly and efficiently, no complaints here. Kevin gave us a call and we were happy to have the car back ear Great job, thanks! The work was completed quickly and efficiently, no complaints here. Kevin gave us a call and we were happy to have the car back earlier than promised for our afternoon daycare pickup. More

Great service, fair price Dirito Bros is the only dealer service I’ve routinely used for my cars. Great staff , on-line appt is easy, and prices are fair. Dirito Bros is the only dealer service I’ve routinely used for my cars. Great staff , on-line appt is easy, and prices are fair. More

Great first experience! This was my first time getting service at Dirito Bros. and they did not disappoint. Everyone was very friendly and accommodating. I took my new (to me This was my first time getting service at Dirito Bros. and they did not disappoint. Everyone was very friendly and accommodating. I took my new (to me) GTI in because it wasn't accelerating properly and they quickly diagnosed and fixed the issue. Will definitely be going back for future service. More

Easy and on time Only took a minute to drop my car off for scheduled maintenance. Shannon was great and asked when I needed it back. She called to say it was done 30 Only took a minute to drop my car off for scheduled maintenance. Shannon was great and asked when I needed it back. She called to say it was done 30 min before that also answered my questions. Based on her service I will ask for Shannon in the future. I also will probably buy another vw from here based on the quality of service because service is so important to me. More

Great service👍🏾 The moment you drive in for service, you are immediately greeted and taken care of. Everything then moves along very smoothly from start to finish. The moment you drive in for service, you are immediately greeted and taken care of. Everything then moves along very smoothly from start to finish. Now that I live in Walnut Creek, I’m glad this is a great fit. Thank you to the entire team😁 More

Great! Tim was great! Always good service at Dirito Brothers VW. The location is really convenient, too. I can shop downtown Walnut Creek while waiting for m Tim was great! Always good service at Dirito Brothers VW. The location is really convenient, too. I can shop downtown Walnut Creek while waiting for my car. More