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Dirito Brothers Walnut Creek Volkswagen - Service Center

Walnut Creek, CA

4.7
3,143 Reviews

3,143 Reviews of Dirito Brothers Walnut Creek Volkswagen - Service Center

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April 26, 2019

Overall Good Experience Car had a recall on it. I was able to drop it off and have it done in a timely manner. Dropping off and Picking Up was easy. The staff is friendly More

by TRACYM1
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you Tracy, it's great to hear you had a smooth and efficient experience!

April 25, 2019

Easy and on time Only took a minute to drop my car off for scheduled maintenance. Shannon was great and asked when I needed it back. She called to say it was done 30 More

by MARYCOLLINS2141
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you so much for the kind words, we appreciate it!

April 24, 2019

40k mile service Great job, thanks! The work was completed quickly and efficiently, no complaints here. Kevin gave us a call and we were happy to have the car back ear More

by Mike Clarke
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the review Mike, it's great to hear all went smoothly!

April 24, 2019

Great service, fair price Dirito Bros is the only dealer service I’ve routinely used for my cars. Great staff , on-line appt is easy, and prices are fair. More

by GREENSPARTEN51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Keen
Apr 30, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for trusting us with your business!

April 24, 2019

Great first experience! This was my first time getting service at Dirito Bros. and they did not disappoint. Everyone was very friendly and accommodating. I took my new (to me More

by CCC GTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Luong
Apr 30, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for giving us a chance to earn your business!

April 23, 2019

Great! Tim was great! Always good service at Dirito Brothers VW. The location is really convenient, too. I can shop downtown Walnut Creek while waiting for m More

by rerwin0202
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Luong
Apr 30, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks so much, I'm glad we are a convenient and efficient stop for you!

April 23, 2019

Great service👍🏾 The moment you drive in for service, you are immediately greeted and taken care of. Everything then moves along very smoothly from start to finish. More

by DVORAHPELED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin and Tim are amazing
Apr 30, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

It's great to hear that we are providing consistently top-notch service, thank you!

April 23, 2019

recall fix my representative was courteous, responsive and fixed my problem sooner than scheduled. my experience at dealership has always been a positive experi More

by CMH67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 30, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the review and recommendation!

April 23, 2019

Great Keep up the good work & Shannon he was a guy 😎 it was nice an clean all the workers was cool good team work have a Bless day More

by zsazsa.randall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the great review!

April 22, 2019

20K for my Golf Everything about my service was easy: easy to schedule, clear communication and done earlier than expected! Offered my a rental in case the work las More

by mgoldblum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin
Apr 30, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

It's great to hear everything went so smoothly, thank you!

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