Dirito Brothers Walnut Creek Volkswagen - Service Center
Walnut Creek, CA
3,145 Reviews of Dirito Brothers Walnut Creek Volkswagen - Service Center
Great! Tim was great! Always good service at Dirito Brothers VW. The location is really convenient, too. I can shop downtown Walnut Creek while waiting for m Tim was great! Always good service at Dirito Brothers VW. The location is really convenient, too. I can shop downtown Walnut Creek while waiting for my car. More
20K for my Golf Everything about my service was easy: easy to schedule, clear communication and done earlier than expected! Offered my a rental in case the work las Everything about my service was easy: easy to schedule, clear communication and done earlier than expected! Offered my a rental in case the work lasted overnight, but was completed same day! More
Incredible, reliable service I'm always impressed by the service department at Dirito Brothers. They're attentive, friendly and knowledgable. Very much worth bringing your VW to w I'm always impressed by the service department at Dirito Brothers. They're attentive, friendly and knowledgable. Very much worth bringing your VW to wherever you are in the Bay Area More
Quick turnaround Service writer knew what I was talking about instantly and was able to speed the repairs through warranty claim to get me back on the road the next da Service writer knew what I was talking about instantly and was able to speed the repairs through warranty claim to get me back on the road the next day. More
AWESOME Awesome! Shannon took very good care of us and had the repair done quickly and correctly. Will absolutely be recommending Dirito Brothers to friends a Awesome! Shannon took very good care of us and had the repair done quickly and correctly. Will absolutely be recommending Dirito Brothers to friends and family. More
Awesome Service Everyone was available to help me out and was very friendly. You can tell they all really care about the work they put into service Everyone was available to help me out and was very friendly. You can tell they all really care about the work they put into service More
professional Service dept was clean and very professional in their approach. I had a oil leak and they were located and repaired swiftly. My 2001 VW Bug is back on Service dept was clean and very professional in their approach. I had a oil leak and they were located and repaired swiftly. My 2001 VW Bug is back on the road. Thanks!!!! More
Fabulous service I had not been to the dealership in many years but I needed a repair that I believesdwould be better completed by Volkswagon. I was not disappointed. I had not been to the dealership in many years but I needed a repair that I believesdwould be better completed by Volkswagon. I was not disappointed. When my car would not start and the tow company came 4 hours later than scheduled I was stressed out. Shannon was just what I needed to reassure me that I would be taken care of and not in a salesman kind of way. She listened to my concerns and made me feel truly cared about. She followed through with giving me frequent updates and explained my options and answered all of my questions. I could not have been happier. They were even able to reduce the final bill by salvaging some of my current parts. Thanks for renewing my faith in big dealerships. More
Amazing and Reliable! Shannon was so great! My car needed a service and she got me right in, she was detailed in the description of what needed to be done and why, and she Shannon was so great! My car needed a service and she got me right in, she was detailed in the description of what needed to be done and why, and she quoted me nearly the exact price I paid! The reason for the discrepancy was that my car key needed a new battery (which I knew) and they replaced it for about $10. Great service!! Nice folks!! More
On time service, friendly, helpful staff Service staff person let me know when the car would be ready. He brought the car around himself to expedite. The 2 recalls were completed. Service staff person let me know when the car would be ready. He brought the car around himself to expedite. The 2 recalls were completed. More