Dirito Brothers Walnut Creek Volkswagen - Service Center

Car died on the freeway and i towed it here My car had died on the freeway and at first i towed to a local mechanic who charged me 300 but did not fix what was wrong with the car. The car broke My car had died on the freeway and at first i towed to a local mechanic who charged me 300 but did not fix what was wrong with the car. The car broke down again and i decided to tow it to a dealership having no service appointment or anything. Danny helped us out and was able to squeeze us into the schedule and actually really fix the problem this time. I dropped the car off at around 7pm and had it back before 7 pm the next day. I was impressed with how speedy and convenient the process was. I also appreciate how he kept me looped in every step of the way. Thanks! More

Dependable service This place has people who are friendly and work hard to make it right. Communication is good. Service shuttle is awesome. Work done on vehicle is wel This place has people who are friendly and work hard to make it right. Communication is good. Service shuttle is awesome. Work done on vehicle is well done. More

Car service I have been a customer for 20 years. I like your dealership, all that work there are the best. Kevin is a super star. He is so thorough and every tim I have been a customer for 20 years. I like your dealership, all that work there are the best. Kevin is a super star. He is so thorough and every time I meet him, he is so professional and puts customer satisfaction as the top priority. Kevin is really so nice to work with. More

Great Service ! Kevin was very Professional and the Service likewise ! Great to have your Service Available 😎👍 Repacking to CV Joints really improved steering 🚘 Kevin was very Professional and the Service likewise ! Great to have your Service Available 😎👍 Repacking to CV Joints really improved steering 🚘 See you for next Service ! More

Easy and friendly service I've been coming to Dirito Brothers VW since 2012 - each time the service is excellent. Friendly employees who are knowledgeable and know what's best I've been coming to Dirito Brothers VW since 2012 - each time the service is excellent. Friendly employees who are knowledgeable and know what's best for my bug. Kevin is friendly, professional, and takes great care of his customers. More

Car service I always take my car here in Walnut Creek for service because they always are accurate with getting my car to me by the end of the day. Easy to schedu I always take my car here in Walnut Creek for service because they always are accurate with getting my car to me by the end of the day. Easy to schedule appointments and communication when my car is ready for pick up. More

Thank you for excellent service!!! My name is Nina Kolker, I am a costumer off Volkswagen dealership and service department nearly 15 years. During this time I have the best service eve My name is Nina Kolker, I am a costumer off Volkswagen dealership and service department nearly 15 years. During this time I have the best service ever!!! Everyone very professional, they are very friendly, make you feel welcome!!! I want to say THANK YOU 🙏 for your excellent SERVICE!!! More

Air bag Recall I dropped my car off at 7;30 pm and And by 10AM the next morning I got a call telling me the air bag was replaced and I can pick up my car. I dropped my car off at 7;30 pm and And by 10AM the next morning I got a call telling me the air bag was replaced and I can pick up my car. More

Shannon was very thourough and thoughtful ! Shannon was very nice and thoughtful. She constantly updated me about my vehicle and even set up a courtesy vehicle for when my car had to stay overni Shannon was very nice and thoughtful. She constantly updated me about my vehicle and even set up a courtesy vehicle for when my car had to stay overnight. Great service More

Slow check in process, but very nice staff I drop my Honda Accord at the Honda Dealership in WC for service. The check in process is MUCH faster than at VW and I appreciate that. That said, I drop my Honda Accord at the Honda Dealership in WC for service. The check in process is MUCH faster than at VW and I appreciate that. That said, the staff at VW is much friendlier and more professional. I appreciate that too. More