Dirito Brothers Walnut Creek Volkswagen - Service Center

Shannon is excellent, on time, no hassles...thanks Shannon is very easy to work with. The service was completed in the amount of time I was told it would take. The customer waiting area is clean and Shannon is very easy to work with. The service was completed in the amount of time I was told it would take. The customer waiting area is clean and comfortable. More

Fast and efficient Arrived for a 9am appointment and within 2 hrs my car was returned having completed a 30k service and wheel rotation. Comfortable waiting area with fr Arrived for a 9am appointment and within 2 hrs my car was returned having completed a 30k service and wheel rotation. Comfortable waiting area with free coffee and Wi-fi. More

First Timer We were new to the area, made a decision to try Dirito Brothers to handle service on our 4 month old Jetta based initially on ratings found on the web We were new to the area, made a decision to try Dirito Brothers to handle service on our 4 month old Jetta based initially on ratings found on the web. Glad we did. The entire process of scheduling through to delivery was excellent. They kept us up to date on vehicle availability in a timely fashion; service personnel were friendly and thorough; and using the online link to request your car be ready prior to showing up at the dealer was the icing on the cake. Thanks. More

They put their customer first! I had several concerns about our new car and its service package. A couple of the concerns were complicated. All in the end were settled to our great I had several concerns about our new car and its service package. A couple of the concerns were complicated. All in the end were settled to our great satisfaction. The process was somewhat lengthy, but every effort was made to make me as comfortable as possible. More

Easy to work with Dealer is fair and easy to work with. Danny was very knowledgeable on the parts and servicing of my vehicle. He was great at suggesting future ser Dealer is fair and easy to work with. Danny was very knowledgeable on the parts and servicing of my vehicle. He was great at suggesting future service needs. More

The service was fantastic My overall experience was wonderful. The brake repairs was done professional and quick. When the front brakes are due for repairs l will come here t My overall experience was wonderful. The brake repairs was done professional and quick. When the front brakes are due for repairs l will come here to have the work done. More

Leaking Sun Roof I discovered the sunroof of our new Alltrack wagon was leaking., Without an appointment, I drove the vehicle to the dealership and they were immediate I discovered the sunroof of our new Alltrack wagon was leaking., Without an appointment, I drove the vehicle to the dealership and they were immediately able to take the vehicle. Within a few hours, they were able to diagnose the problem and within a few days had the vehicle back to me. I was always kept informed of the status of the vehicle. More

excellent I felt everyone was friendly and professional. They seemed happy to have my business. I felt well taken care of the staff took excellent care of me. I felt everyone was friendly and professional. They seemed happy to have my business. I felt well taken care of the staff took excellent care of me. More

Great First time visit. Clean, Fast, Informative and Professional. I will definitely take my 2018 Golf GTI back for regular services. Car wash with car services would be a ni Clean, Fast, Informative and Professional. I will definitely take my 2018 Golf GTI back for regular services. Car wash with car services would be a nice addition. More

Best Service pardon my spelling/spell check In a previous review I highly (and rightly) praised Dirito Brothers. My spell check however converted it to Dorito Brothers. I also did not recognize In a previous review I highly (and rightly) praised Dirito Brothers. My spell check however converted it to Dorito Brothers. I also did not recognize the help from Tim Lions in the Service department. That was “Nacho” best effort, Donald. Thanks again for your continued professionalism at DIRITO BROTHERS. More