Dirito Brothers Walnut Creek Volkswagen - Service Center

They put their customer first! I had several concerns about our new car and its service package. A couple of the concerns were complicated. All in the end were settled to our great I had several concerns about our new car and its service package. A couple of the concerns were complicated. All in the end were settled to our great satisfaction. The process was somewhat lengthy, but every effort was made to make me as comfortable as possible. More

The service was fantastic My overall experience was wonderful. The brake repairs was done professional and quick. When the front brakes are due for repairs l will come here t My overall experience was wonderful. The brake repairs was done professional and quick. When the front brakes are due for repairs l will come here to have the work done. More

Best Service pardon my spelling/spell check In a previous review I highly (and rightly) praised Dirito Brothers. My spell check however converted it to Dorito Brothers. I also did not recognize In a previous review I highly (and rightly) praised Dirito Brothers. My spell check however converted it to Dorito Brothers. I also did not recognize the help from Tim Lions in the Service department. That was “Nacho” best effort, Donald. Thanks again for your continued professionalism at DIRITO BROTHERS. More

Easy to work with Dealer is fair and easy to work with. Danny was very knowledgeable on the parts and servicing of my vehicle. He was great at suggesting future ser Dealer is fair and easy to work with. Danny was very knowledgeable on the parts and servicing of my vehicle. He was great at suggesting future service needs. More

Great First time visit. Clean, Fast, Informative and Professional. I will definitely take my 2018 Golf GTI back for regular services. Car wash with car services would be a ni Clean, Fast, Informative and Professional. I will definitely take my 2018 Golf GTI back for regular services. Car wash with car services would be a nice addition. More

Leaking Sun Roof I discovered the sunroof of our new Alltrack wagon was leaking., Without an appointment, I drove the vehicle to the dealership and they were immediate I discovered the sunroof of our new Alltrack wagon was leaking., Without an appointment, I drove the vehicle to the dealership and they were immediately able to take the vehicle. Within a few hours, they were able to diagnose the problem and within a few days had the vehicle back to me. I was always kept informed of the status of the vehicle. More

professional and understanding Dirito Bros. are very professional. honest, and knowledgeable. I have been using them for 17 years and have never been disappointed. Can't go wrong w Dirito Bros. are very professional. honest, and knowledgeable. I have been using them for 17 years and have never been disappointed. Can't go wrong with them. Shannon is the best! More

excellent I felt everyone was friendly and professional. They seemed happy to have my business. I felt well taken care of the staff took excellent care of me. I felt everyone was friendly and professional. They seemed happy to have my business. I felt well taken care of the staff took excellent care of me. More

Long day from 9:00am to 6:00pm but excellent service! Gurkan Suel is a very trustworthy, hospitable and caring Service Associate. He ensured my return to Dirito Brothers WC. I will be back thanks to him! Gurkan Suel is a very trustworthy, hospitable and caring Service Associate. He ensured my return to Dirito Brothers WC. I will be back thanks to him! More

Good job Kevin my VW Service Representative, did a great job. He explained in detail what was happening. He kept me informed and up to date. He helped me p Kevin my VW Service Representative, did a great job. He explained in detail what was happening. He kept me informed and up to date. He helped me pick up a rental car. I’m very happy with his work for me. More