Dirito Brothers Walnut Creek Volkswagen - Service Center

Good Maintenance I was able to make an appointment at a time and date that was convenient for me. Excellent service and complete explanation. I really appreciated t I was able to make an appointment at a time and date that was convenient for me. Excellent service and complete explanation. I really appreciated the good work. More

Problem solved Danny Keen provided superb customer service and went the extra mile to ensure the car was fixed. Ten out of ten for everything, and I will keep bring Danny Keen provided superb customer service and went the extra mile to ensure the car was fixed. Ten out of ten for everything, and I will keep bringing my Passat back to Dirito and Danny whenever it needs attention. Great service, staff and dealership. More

Quick turn replacement of car rear bulb What can I say, Shannon is fantastic, she is always extremely helpful and accommodating. I will always take my car to Dirito Brothers and Shannon is What can I say, Shannon is fantastic, she is always extremely helpful and accommodating. I will always take my car to Dirito Brothers and Shannon is a big reason why! She always goes above and beyond and I appreciate that, thank you! More

Service Was able to get my car looked at early and kept in contact with me through the whole way contacting me About issues with the car and options Was able to get my car looked at early and kept in contact with me through the whole way contacting me About issues with the car and options More

Jobs well done. Service Advisor and associates were responsive and open to probing questions about the Service Program on this my first experience with them. Bottom Service Advisor and associates were responsive and open to probing questions about the Service Program on this my first experience with them. Bottom line, car was returned to me at the end of the day in top shape.. More

Very happy From purchase to service overall great dealership. Even when things were out of control diagnosing my cars issue they made me feel comfortable and se From purchase to service overall great dealership. Even when things were out of control diagnosing my cars issue they made me feel comfortable and set me up with a loaner car and kept me informed of all the updates and progress on my vehicle. More

Excellent service that goes the extra mile Mark notist a lug nut was missing and handled it, it's the little things that make a big difference service that goes the extra mile Mark notist a lug nut was missing and handled it, it's the little things that make a big difference More

Excellent service Thomas was very friendly and helpful. I felt well taken take of. The service was quick but thorough. I’ve been coming here for years for service. Than Thomas was very friendly and helpful. I felt well taken take of. The service was quick but thorough. I’ve been coming here for years for service. Thanks again. More

Great experience I had a great experience servicing my Volkswagen. Tim was extremely helpful and knowledgeable. The car was ready for pickup a couple of hours ahead I had a great experience servicing my Volkswagen. Tim was extremely helpful and knowledgeable. The car was ready for pickup a couple of hours ahead of schedule. More

Professional!!!!!! I wish all dealerships were as well organized as Dirito Brothers!!!! You’re greeted as soon as you get there and directed to your service advisor, the I wish all dealerships were as well organized as Dirito Brothers!!!! You’re greeted as soon as you get there and directed to your service advisor, then when your car is ready you text them 30 minutes before you’re arriving so they can pull your car up and have it ready!!!! Danny in service is A+++ and Andres in sales is A+++ More