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Dirito Brothers Walnut Creek Volkswagen - Service Center

Walnut Creek, CA

4.7
3,127 Reviews

3,127 Reviews of Dirito Brothers Walnut Creek Volkswagen - Service Center

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December 11, 2018

Great experience at Dirito Brothers We had a terrific experience at Dirito Brothers in a Walnut Creek. We were treated well by all after fitting us into their busy schedule for an emerge More

by ssteinberg48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Venturella
Dec 11, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks so much, I'm glad to hear we could get you back on the road safely and quickly!

December 09, 2018

Great fast service Thanks for your fast and professional service for my VW Jetta. I really was very happy to have VW Walnut Creek help me with this recall. More

by manuelaborden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks Manuela, we appreciate your business!

December 08, 2018

Recall service Everything was great as usual. Drop off is easy, my shuttle was great and convenient. My car was ready when I arrived to pick it up. More

by KATIEOFERRARI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Decarie
Dec 11, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks Katie, I'm glad everything went smoothly for you!

December 06, 2018

Service with comfort It is always a pleasure to come to Walnut Creek VW. The service and sales department make you feel right at home,while your is being worked on.The Ser More

by RTCOLLINSJR65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Keen
Dec 07, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks so much!

December 06, 2018

Manufacturers recall service Excellent service, was even informed I had a service contract I didn’t know existed. Thoroughly recommend and will be taking my car back for its annua More

by NEILMCCARTHY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Decarie
Dec 07, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks Neil!

December 04, 2018

My recent repair - outside lights I met with Danny regarding the repair of my lights (headlamp, rear brake light) Everything went very smoothly. I thought it would be quite a bit more More

by eileen.kearnes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Keen
Dec 07, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks Eileen, I'm glad we could minimize your costs and car troubles!

December 04, 2018

Exceptional service from Shannon Our Service Consultant, Shannon, was awesome! She went above and beyond to have our VW assessed and repaired appropriately. She was kind, attentive, t More

by 4MYSTIQUE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon
Dec 07, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

I'm glad to hear about your pleasant experience here, thank you!

December 03, 2018

Quick Service, Job Done Right!! Provided Uber rides to and from work while my car was getting fixed for an oil sensor issue. Quick in-and-out drop off and pick up. Thanks!! More

by ZFSAGOFF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Luong
Dec 07, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

I'm glad our efforts to provide convenience to our customers is working for you!

December 03, 2018

Headlight and windshield wiper replacement for daughter's ca The team did great!!! They answered all my questions and made sure I was satisfied!!!~. This is why I bought my daughters car at Dirto Brothers VW!!! More

by PDW2759
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Keen
Dec 07, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

It's great to hear that you had such a positive experience here buying your daughter a car!

December 02, 2018

Awesome! I don't like to write reviews unless it was well deserved but my experience with Danny and the staff wasn't something to go unnoticed. They were able More

by JHUTALLA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Keen
Dec 07, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you so much, we appreciate your taking the time to post a review!

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