Dirito Brothers Walnut Creek Volkswagen - Service Center

Polite, efficient, and helpful Everyone from check-in to my shuttle ride home was so nice and polite. Danny made the check in process easy and flawless, Pamela was so friendly, and Everyone from check-in to my shuttle ride home was so nice and polite. Danny made the check in process easy and flawless, Pamela was so friendly, and Bill was pleasant from door to door while shuttling me home and picking me up. I know I will be using them for any services I will need in the future. More

Amazing service Very good customer services experience and on time there is no waiting over time. Also, they trying to reduce your costs as much they can. Very good customer services experience and on time there is no waiting over time. Also, they trying to reduce your costs as much they can. More

A1 service I had my new car in for some service. I worked with Kevin Hubert he was excellent. He call me and kept my informed the whole time they had my car. I had my new car in for some service. I worked with Kevin Hubert he was excellent. He call me and kept my informed the whole time they had my car. Great to work with him. John Deramo More

Always a great experience Dirito Brothers always keeps me coming back. The service team is very attentive and responsive. Nanika is my go to person for help in sales and showed Dirito Brothers always keeps me coming back. The service team is very attentive and responsive. Nanika is my go to person for help in sales and showed me the amazing new color palette available on the Golf R. More

Car service Quick, efficient and polite check in and out. Car dealt with and returned on time as promised. Staff were friendly and informative with a smile. Quick, efficient and polite check in and out. Car dealt with and returned on time as promised. Staff were friendly and informative with a smile. More

Always a Good Experience w VW Service The service dept is always very good. We have had this car for 6 years. Service dept always communicates well. Never any major problems w car. The service dept is always very good. We have had this car for 6 years. Service dept always communicates well. Never any major problems w car. More

40k service Everything was great and car was complete early. I worked with Shannnon and she was very friendly and professional. I would like to work with her agai Everything was great and car was complete early. I worked with Shannnon and she was very friendly and professional. I would like to work with her again. More

Professional, friendly, efficient I will never go anywhere else for my car service. Danny was kind and understanding and expedited my service so I was in and out in under 2 hours. He k I will never go anywhere else for my car service. Danny was kind and understanding and expedited my service so I was in and out in under 2 hours. He kept me updated via text and they even sent me in an uber to breakfast while I waited. This place is excellent and I will lease a VW for years to come because I don't ever want to deal with anyone else. Don't forget to ask for Danny! More

Professional and efficient Great customer service and helped me fully understand what needed to be worked on. Was very friendly bad knowledgeable on the work needed to be done o Great customer service and helped me fully understand what needed to be worked on. Was very friendly bad knowledgeable on the work needed to be done on my vehicle More

Excellent Service! Great service as always! Appreciate they are open early on Saturday's and the shuttle is available also. Thanks Paul, nice to work witb you! Great service as always! Appreciate they are open early on Saturday's and the shuttle is available also. Thanks Paul, nice to work witb you! More