Dixie Buick GMC

GMC WARRANTY NOT HAPPY AT ALL!!!!!! ALL WE HEARD IS HOW GREAT THIS GMC WARRANTY IS AND WE FOUND OUT THAT IT IS NOT THAT GOOD, WE HAVE HAD NOTING BUT THE RUN AROUN NOT HAPPY AT ALL!!!!!! ALL WE HEARD IS HOW GREAT THIS GMC WARRANTY IS AND WE FOUND OUT THAT IT IS NOT THAT GOOD, WE HAVE HAD NOTING BUT THE RUN AROUND SINCE WE GOT HOME WITH GETTING THINGS FIXED AND GETTING A KEYLESS PROGRAM AND ONLY TO FIND OUT THEY ARE GOING TO CHARGE $30.OO TO DO IT AND WE GOT LIED TO THIS AFTERNOON ON GETTING SOMETHING FIXED... NOT HAPPY AT ALL WOULDN'T GO BACK More

I noticed a used 2011 pickup on the lot at Dixie Buick GMC in south Fort Myers that I was interested in and called to inquire. I was quoted the price on the window sticker over the telephone and was told GMC in south Fort Myers that I was interested in and called to inquire. I was quoted the price on the window sticker over the telephone and was told that they would be willing to deal on this vehicle but I would need to come in to do so as well as to get a trade value on my current vehicle. The next day I drove up there and asked for Don who I had spoken with the day before. He was tied up when I arrived so I walked out and took a look at the vehicle which was unlocked. By the time he came outside I had seen what I needed to see and asked him if he could go ahead and get me a trade value and difference price on the new/used pickup. He responded, "I can't get you a price until we take this one for a test drive." I answered that I wouldn't need a test drive since I was very familiar with this vehicle as I own the exact same one just a few years older and have driven them several times before. He then asked if I was "ready to buy today if the price was right" to which I answered no, and informed him that I didn't have enough time on this day and wanted to look at one other truck before making a final decision. As a sales manager (in a different industry) myself I would have never imagined that any respectable dealership still employed these stereotypical used car salesman statements and tactics but I guess some still do? Oh, well, no big deal. Without saying another word he headed for the showroom so I followed. I asked if he would like to get some info on my trade-in on the way by and he responded that he would get it later and instructed me to go and have a seat in his office while he went to consult with his manager. About 2-3 minutes later he walked into his cubicle and informed me that since I wasn't 'ready to buy today' his manager was not willing to give me a price at all! Shocked, I asked him if he was serious and he assured me that he was. Once more I asked, "so you're saying that since I am not ready to buy right this minute you will not even give me a price?" and he responded , "yep, that's what I'm saying" Needless to say I stood up and left dumbfounded at what I had just heard. Frustrated for having my time wasted I called and requested to speak to the sales manager. After some questioning by the receptionist who answered the phone I was passed over to Jim (I believe) who said he was the sales manager. I explained what had happened to Jim and asked if this was their policy and he chuckled and said that it was not. He didn't offer any sort of resolution and didn't seem concerned so I said goodbye and hung up the phone. You are free to draw your own conclusions about this dealership from my experiences, I for one will certainly never do business there. More

We bought our vehicle from Robert and had a wonderful experience. Our Enclave is perfect for our family. We continue to purchase cars from Dixie Buick because of the wonderful service we receive every ti experience. Our Enclave is perfect for our family. We continue to purchase cars from Dixie Buick because of the wonderful service we receive every time we go in. More

Robert was very helpful with the purchase of our new car. We have purchased several cars from Dixie Buick because of the excellent service we receive there. We have purchased several cars from Dixie Buick because of the excellent service we receive there. More

This was the most "pain-less" business deal/trans-action that I have ever had. Jason is a gentleman and a superb no pressure sales man. He knows his product well. I would recommend him to deal/trans-action that I have ever had. Jason is a gentleman and a superb no pressure sales man. He knows his product well. I would recommend him to any customer shopping for a new automobile......he's the best. The lady in the financing department was also outstanding and "looked-out" for me through the whole transaction. Quite frankly, Dixie is the best dealership that I have ever worked with, proven by the kindness they extend to the customer. They are 100% customer oriented. Thank you Jason and thank you Dixie Buick! Chuck Hammond More

Mr.Kraczon was one of the must pleasant car salesman I Mr.Kraczon was one of the must pleasant car salesman I have ever dealt with while shopping for a vehicle last week. He greeted me very professiona Mr.Kraczon was one of the must pleasant car salesman I have ever dealt with while shopping for a vehicle last week. He greeted me very professionally and wasn't to over pressuring like other people I dealt with. He knew the most of question's I was asking him and the one's he didn't he got right back to me with the answer. More

This was the most "painless" car shopping experience that I have ever had. Jason Kraczon is an exceptional and superior salesman. He greets his customers in a friendly manner and answers all experience that I have ever had. Jason Kraczon is an exceptional and superior salesman. He greets his customers in a friendly manner and answers all questions positively and with knowledge. Jason has a good sense of humor and displays enjoyment in his job. I am very lucky and glad that Jason guided me in the purchase of my new Buick and hope he is there when the time comes for another new car. I highly recommend that potential and future customers ask for Jason when they visit Dixie Buick. Thank you for a nice car, Chuck Hammond, Fort Myers, Florida More

It was a very welcoming experience and i love my new car. Our salesman worked very hard for us. I will most defiantly come back. Our salesman worked very hard for us. I will most defiantly come back. More

Have dealt with Dixie for the last nine years and have found their service and new car sales staff to be both professional and extremely competent at all times. These experiences led to our purchase of a found their service and new car sales staff to be both professional and extremely competent at all times. These experiences led to our purchase of a 2011 Enclave from Tom McEntee and we look forward to working with Dixie in the future. More

Jason was very energetic, he explained that he was new to the auto sales arena and for me and my wife to let him know if he was not covering everything to our satisfaction.He did a great job and made us feel the auto sales arena and for me and my wife to let him know if he was not covering everything to our satisfaction.He did a great job and made us feel comfortable and not pressured in our buying endevor.We are looking forward to a great experience with Dixie. Thank you Ralph & Jackie Maxwell More