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Dixie Buick GMC

Fort Myers, FL

4.0
180 Reviews

14565 Tamiami Trail

Fort Myers, FL

33912

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Showing 180 reviews

November 22, 2021

Jose is an excellent salesman. This dealership makes car buying fun. Although I did not buy this car from Jose and DIxie because of availability problems I wish I could have supported them. Dixie Buick will More

by jlppap2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Griffin
Nov 27, 2021 -

Dixie Buick GMC responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 28, 2021

Always a pleasant experience! They are courteous and efficient. We’ve never had a problem. More

by Jpcerta1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Hall
Oct 29, 2021 -

Dixie Buick GMC responded

Hi, we always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

August 26, 2021

My experience with this dealership has been great. Salesman, Michael, is courteous and professional. He has been easy to contact and very responsive. Follows through on all stated actions. More

by Teresa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Viau
Sep 04, 2021 -

Dixie Buick GMC responded

Hi, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We do hope we can be of assistance in the future. Take care!

August 21, 2021

Michael Viau was an amazing salesman who understood our disability/special needs and he was knowledgeable on finding financial assistance to add a needed hitch to our new car. Michael Viau made car buying More

by stefflerkathy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Russo
Aug 23, 2021 -

Dixie Buick GMC responded

Hi, we're happy you found our staff to be so supportive during your experience here at Dixie Buick GMC Truck, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 03, 2021

Very pleasant experience. Didn’t take long from getting there to having car serviced. Would recommend to everyone. Will definitely be back to have serviced again More

by susan.0919
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Hall, Wendy Huckaby, Jason Riola
Jul 06, 2021 -

Dixie Buick GMC responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care.

June 06, 2021

Wendy was excellent! I came in for a service on my vehicle and like always Ms. Wendy was excellent at her job always goes above and beyond! More

by Rapittman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Huckaby
Jun 07, 2021 -

Dixie Buick GMC responded

Hi there, thank you so much for your positive comments about Wendy. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit.

May 18, 2021

I have always been reasonably pleased with the service and have given good reviews. However, I am not sure I will return as I am not sure I can trust they actually performed the service I paid for. Why? More

by Richard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I do not know what the technician's name was.
May 19, 2021 -

Dixie Buick GMC responded

Hello there, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 19, 2021 -

Richard responded

If you are happy to help why haven't you provided me with a solution to the service job you left unfinished? Unless I either add or subtract air from each tire and then check the TMS on the dash, I have no idea which sensor is on which corner of the car.

February 01, 2021

2008 Enclave still not fixed. I'm just disgusted and think they can't fix it. Wendy was very good, but the mechanical end was not. Rollie More

by rolliemaryjane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Wendy Huckaby
Feb 05, 2021 -

Dixie Buick GMC responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our service manager, Gerry Ferry, at gferry@dixiebuickgmc.com to discuss your concerns, as your satisfaction is of utmost importance to us.

December 08, 2020

Friendly staff, easy transaction, I would recommend to anyone looking to buy a new GMC. I can say, that it was one of the most painless car buying experiences I’ve had. More

by Mm2020
Recommend Dealer
Yes
Employees Worked With
Raymond Good
Dec 19, 2020 -

Dixie Buick GMC responded

Hi there, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

November 10, 2020

Horrible in one word. No sense of professionalism and customer care. Not willing to put the time and clearly explain. After we asked questions on the pricing, Frank at finance said don’t buy the car beca More

by p.ejtemaei
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Frank Gazzaroli, Greg Griffin
Nov 15, 2020 -

Dixie Buick GMC responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (239) 489-0600 to discuss your concerns, as your satisfaction is of utmost importance to us.

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