My wife and I showed up to Dodd RV as 1st time prospective RV buyers. We did a lot of preliminary research and had visited 2-3 other RV sales lots, but we were still very much in "learning" mode. We were very pleased with the patience and knowledge our salesperson, Scott, showed us. We asked a ton of questions, half of which probably had him scratching his head. He answered each one, though, with professionalism, personal courtesy, and he asked us questions to help guide us in what to look for in an RV. Too, we wanted to look in A LOT of trailers, not just one or two. Again, his patience was to be admired. We went in and out of several trailers, some of them 2-3 times. :)
From our limited experience with RVs we quickly became convinced we wanted someone local and who would give us the best personal service. This was Dodd RV. Very appreciative to Scott for helping us find the right RV for our needs and having the patience to work with us. Because of our situation (military) I also asked for a couple of exceptions (such as, "Where can I keep this trailer until I arrive 2-3 months later?") Where other dealers didn't really have an answer, Scott said without hesitating, "That's no problem. Too easy. We'll keep it right here." That was HUGE for us and pretty much sealed the deal.