My wife and I went to Dodd RV to look at a couple of travel trailers we saw on the Dodd RV website. Upon our arrival, we were met by Scott Hudgins. We explained that we were "looking" and that we had a couple of trailers in mind to check out. Scott pointed out where the trailers were that we were interested in viewing. During our walk-about, Scott kept in touch with us to answer questions but, let us look to our hearts content. Every trailer we toured was as spotless as they could be which told me that Dodd RV cares about its inventory and the impression it gives the potential buyer. We actually fell in love with the very first trailer we saw because met everyone of our wants and desires. When we made our decision, Scott and Mike McNeil made the entire purchase process a breeze. The were very easy to work were more that eager to negotiate a good price. Afterward, we were introduced to Mary Rauch who explained the parts department to us. Her friendliness and eagerness to help us left me with little doubt that I would be contacting her for many of our trailing needs. On closing day, Jamie Dodd thoroughly explained all of our sales options and all paperwork that was involved. Our walk through was conducted by Pete Foertsch who spend a great deal of time with us showing all of the "hidden" items that all travel trailers have and making sure we understood what each thing did and how to properly operate it. At the end, we reviewed a walk through check list just to make sure we did not miss anything. When it came time to hook up and drive away, we discovered that the safety chains would not properly connect to our truck because they were short due to the OEM receiver on my truck. Pete jumped into action to install a fix free of charge.
All in all, our experience with the Dodd RV and its staff was great and I would highly recommend Dodd RV to my friends who are trailer shopping.