Dodd RV of the Peninsula

We had been looking to trade in our Jayco and purchase a new travel trailer. We went to 2 other dealerships (one in VA and one in MD), and had been getting the run around with the cost of the trailers and new travel trailer. We went to 2 other dealerships (one in VA and one in MD), and had been getting the run around with the cost of the trailers and added fees, not originally advertised. The customer service was severely lacking from the super centers we had gone. That is what led us to Dodd’s RV. Online, we saw the 2013 Tracer 3150BHD and finally found what we were looking to purchase. We contacted Scott and from the start, he was very professional and polite. Every question I had emailed he answered promptly. Since we were over 3 hours away, just dropping by to look wasn’t an option for us. Scott helped us in getting the numbers and finance approved before we arrived. After having a hectic morning getting to the dealership to trade in our Jayco, we were greeted with a welcome sign, which took us by pleasant surprise. We were greeted by Scott and Mike, and were ready to make this deal happen. So we proceeded to transition our items out of the Jayco and wait for our new one. It was still in the process of being detailed, which was okay. We walked around the dealership, having to wait because a customer was ahead of us, even though we had an appointment, and was running a little late, we accepted that and understood. So we proceeded to do the walk thru and look over the new camper, had very friendly staff, Ricky and Mary, working with our questions about the new camper. So after hour 3 of being at the dealership, we started becoming concerned about getting our deal finalized with the finance manager and being able to come away with the new trailer. As I expressed to the sales manager the situation with having to wait, and was under the impression that all we really needed to do was do a walk thru and sign papers, we would be good to go. They explained they were short staffed and he immediately proceeded with our purchase and got us in with the general manager. After some miscommunications with the paperwork (normal with any dealership these days), we were able to finalize the deal and come away with our new camper. The overall experience with Dodd’s RV was good. I would definitely recommend them instead of the supercenters down the road. The staff was polite and friendly (extra thanks to Mary-oi~!) and even though we had delays in the purchasing, they were able to work everything out and we left there satisfied with Dodd's RV. More

We worked with the sales team remotely to purchase our new travel trailer and were pleasantly surprised when we walked in to pick it up. We were greeted by a big welcome sign and were very well taken care new travel trailer and were pleasantly surprised when we walked in to pick it up. We were greeted by a big welcome sign and were very well taken care of by the staff from the minute we came in the door. Everyone was kind to our three small children and very gracious in helping us to keep them entertained while we completed our purchase. The service department did a very thorough pre-delivery inspection with us and was patient and helpful with all of our questions (first-timers). We would definitely purchase from them again based on our initial experience and plan to return for annual maintenance despite the distance - there is so much to see and do in the area that we plan to have a mini-vacation when we go back. More

Everyone was friendly but felt that the fact that Dodds is a family run business was way overstated. After shopping for a new RV I learned that all the dealers offered the same extra's such propane tank an is a family run business was way overstated. After shopping for a new RV I learned that all the dealers offered the same extra's such propane tank and a battery and other similar services. Our salesman was a new employee at Dodds, no problem, we are new at same point or another but ditching other dealers on information that he does not know was a little irritating. I prefer to buy local and from family own businesses. Dodds did provide personal service and listened to our concerns. Yes I would recommend Dodds to family and friends. More

Superb customer service from the first meeting to the conclusion of sale and thereafter. Scott Hudgins was most helpful in working with us to find a used RV that met our desires while also staying withi conclusion of sale and thereafter. Scott Hudgins was most helpful in working with us to find a used RV that met our desires while also staying within our price range. Pete in the garage walked us through the RV from top to bottom demonstrating all the capabilities of the RV as well as mentioning all the required preventive maintenance requirements. It was a pleasurable experience and I would highly recommend Dodd RV to others. More

They treat you like family and go out of there way to help with any problem or question you have about an RV. Great People! help with any problem or question you have about an RV. Great People! More

I was in Italy and found the perfect camper at the right price. Scott and the team made it so easy to get answers and the help I needed to buy my camper, even though I was out of the country. All the thin price. Scott and the team made it so easy to get answers and the help I needed to buy my camper, even though I was out of the country. All the things I heard about Dodd's was true and that's why I pick them and you should too. Troy Duncan Ret. US Navy More

My experience with Dodd RV has been and continues to be excellent. All of my questions and problems have been addressed with professionalism. I happily recommend Dodd RV to all I know who is considering a excellent. All of my questions and problems have been addressed with professionalism. I happily recommend Dodd RV to all I know who is considering a purchase. More

We have purchased two Grey Wolf travel trailers from DODD at the Yorktown VA location and the staff at this facility are great. The staff are always very helpful and courteous. We have found the training s at the Yorktown VA location and the staff at this facility are great. The staff are always very helpful and courteous. We have found the training seminars on Saturday the best and there is always something new to learn every time we attend them. Discounts and raffle drawings also complete the experience of attending a seminar. We tell other campers about DODD and advise them if they need service or supplies to check out Dodd's parts department too. More

Sales and service were very helpful in working with us in person and over the phone answering questions and helping to sale us a camper seeing how we live out there state. person and over the phone answering questions and helping to sale us a camper seeing how we live out there state. More