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Dodd RV of the Peninsula - Service Center

Yorktown, VA

4.9
82 Lifetime Reviews Review Dealership

82 Reviews of Dodd RV of the Peninsula - Service Center

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April 14, 2021

"Service (Crystal Dynan) and sales (Scott Hudgins) are top..."

- jeffmelissa

Service (Crystal Dynan) and sales (Scott Hudgins) are top notch, couldn't ask for better customer service and they make you feel like family every time.

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Yes
Employees Worked With
April 09, 2021

"This was our first time purchasing at Dodd RV. The staff..."

- avenger_19

This was our first time purchasing at Dodd RV. The staff in Yorktown were great. Especially Crystal in the service department. We had an issue with our slide and she got us in right away to get it looked at. She got the part ordered and when it came in got us in to get it replaced before out long trip. Thanks Crystal!

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Yes
Employees Worked With
December 26, 2020

"Great people over at Dodd's! I am new to RVing and was..."

- tbilo

Great people over at Dodd's! I am new to RVing and was buying a RV from a private seller. The great people at Dodd's helped me check out my RV to ensure I wasn't buying a lemon. They also walked me through their parts department and explained in great detail which items were necessary to survive a night at a campsite, but also didn't pressure or upsell anything on me. Once again, great people, great dealership! Thanks!

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Yes
Employees Worked With
July 17, 2020

"Scott is an outstanding employee at Dodd RV. He is..."

- Wjguillaumehusker

Scott is an outstanding employee at Dodd RV. He is extremely responsive and he goes out of his way to solve customer issues (sometime at no cost to the customer when it could have been). This man is the best face for this company. Well done Scott. I will buy from Dodd exclusively because of your customer support and loyalty after the sale. Bill Guillaume

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Employees Worked With
January 25, 2020

"The Journey"

- cpbteach

We bought our travel trailer in March 2018 from Dodd & have thoroughly enjoyed using it. Everyone there is so friendly & accommodating. Greg was the salesperson we dealt with at the beginning but both Scott & Crystal have been very helpful with any questions or concerns we have had since the purchase. We would DEFINITELY recommend Dodd to anyone who is considering purchasing an RV.

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Yes
Employees Worked With
Jan 27, 2020 -

Dodd RV of the Peninsula responded

Thank you for choosing Dodd RV for the purchase of your RV 2 years ago! I sincerely appreciate our customer family and maintaining their business after the sale with our other products and services. Thank you for submitted a review, as it serves as a report card on our behalf! If there is anything we can help you with in the future with your RV, please don't hesitate to reach out!

July 03, 2019

"Great service"

- Kev

Brought my camper in for service and Scott Hudgins, a sales person helped hook my truck up to my camper and sent me on my way. Customer service like it should be . Thank you Dodd

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Yes
Employees Worked With
July 02, 2019

"RV serivce"

- Debbie/53

We had excellent service from the staff especially Crystal Dynan in the service department. We appreciated the time spent with us going over the details of the service work done.

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Yes
Employees Worked With
March 14, 2019

"Always the best service!!"

- mfabijan

My wife and I had the pleasure of taking our Georgetown in for it’s annual Warranty Forever inspection this past Monday. When we got to the dealership, I discovered that I was a week early! My appointment was not until the following Monday. Thankfully, Crystal was kind enough to honor our appointment a week earlier! By the time we went and got a bite to eat, we received a call stating the RV was ready and we could come pick it up! This is why we continue to do business with Dodd RV. They’ve taken good care of us since we purchased our unit from Greg back in 2014. Thank you Crystal and thank you Melissa for all that you do for us! Mike & Jonnie

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Yes
Employees Worked With
Other Employees : Melissa Grace
May 16, 2019 -

Dodd RV of the Peninsula responded

Thank you Mike and Jonnie for the great review! We are very grateful for your continued business with our parts and service department and Dodd RV. Have a great time in your Georgetown! Stop by any time and let us know about your adventures. "Enjoy the Journey"

February 23, 2019

"Service with a smile. "

- Cojack2

The service received from beginning to end including all service department communication was 5?? Crystal was an absolute pleasure to deal with, she kept us up to date on all repairs. She recommended anything that we may need or could wait on. She is a model customer service representative. We are military and will be living in our RV for the next few years and she helped us make decisions based on our situation never pressuring us into anything. I highly recommend them for any RV service needs, you will not regret this decision. 100% A+ Grade A service department.

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Yes
Employees Worked With
Apr 30, 2019 -

Dodd RV of the Peninsula responded

Thank you for the great review and your service you give to our country! We are glad to hear you had a great experience with our service department! Thank you for the A+ recommendation! We are here for you. Camping season is here Enjoy!

January 04, 2019

"Another Great Service Experience"

- John Hart

Thanks once again Dodd for great work. Now if we can just get Thor Motor Coach to make better products and authorize warranty work quicker I wouldn't need to depend so much on your great service team. Crystal kept me informed all along as Sandy did battle with the Thor warranty mess. I'm sure others were involved in the work in addition to Crystal, Sandy, Ricky, and George and they are all great. Melissa Grace runs a great department.

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Yes
Employees Worked With
Other Employees : George Akers, Sandy Gerehart
Jan 09, 2019 -

Dodd RV of the Peninsula responded

Thank you Mr. Hart for the great review! Glad to hear you have a great experience with the Service Department team. They are very dedicated to giving you the best service possible. Dodd RV is constantly working with the manufacturers to make things better. We are here for you!

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