Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Dodge Chrysler Jeep RAM Fiat of Winter Haven
Winter Haven, FL
398 Reviews
To tell the story of your Dodge, Chrysler, Jeep, and Ram dealership properly, we must take a journey back to 1966 in Michigan. Here, our family-owned business was first founded by Ralph Mahalak Sr. and known to locals as Monroe Dodge.
Over the last 50 years, our customer-focused dealership has gradually expanded to as far as Winter Haven, FL, which is where the story of Dodge Chrysler Jeep RAM of Winter Haven began in 1991.
Thanks to our team’s dedication to local residents, our focus on putting customer service first, and our desire to treat each of our buyers like family, we’ve established a dealership that’s an integral part of the Winter Haven, Bartow, Lakeland, Haines City, and Cypress Gardens communities.
When you’ve owned and operated a dealership for as long as we have, you get the chance to build a strong relationship with your community.
As proof of our close ties to local residents, our dealership’s locations have previously partnered with 97 Country WPCV and St. Jude’s Hospital to help fight childhood cancer.
To contribute to the 97 Country St. Jude Radiothon, our dealership donated the funds collected from test drives and oil changes and put them toward St. Jude’s efforts to find a pediatric cancer cure.
As a result of our team’s goal to serve the community, we were able to provide this renowned hospital with thousands of dollars in donations. We consider this achievement as a testament to the many ways in which we put our community first.
On top of our devotion to locals across the area, our staff works hard to keep a vast inventory of SUVs, sedans, trucks, and more in stock at our Dodge, Chrysler, Jeep, Ram dealership.
By doing so, we ensure that every type of driver who walks through the doors of our showroom can easily find a vehicle that fits their unique lifestyle. So, regardless if you need a tough pickup that can tow heavy equipment or a sleek sedan that’s built for fuel efficiency, our team will gladly guide you to the options that are best for you.
Looking for a ride that’s proven its ability to handle the road? If so, we also offer up a diverse inventory of dependable used and certified pre-owned vehicles.
With one of our pre-owned automobiles by your side, you’ll know that you’re behind the wheel of a machine that’s built to last.
Now that you’ve found your ideal automobile, it’s time to get started on the next leg of your car-buying journey—financing.
Our DCJR dealership comes equipped with a comprehensive financing center, where our team of financing specialists will provide you with the insight and advice you need to make the right decision for your family.
First, we’ll take a moment to review your payment preferences before collaborating with local lenders to secure you with fair auto loan options. Then, all you have to do is sign on the dotted line and drive home inside your new, used, or certified pre-owned car feeling confident in your decision.
Of course, every vehicle needs plenty of care to help it perform at its best, which is why our DCJR dealership includes a state-of-the-art service center.
No matter if you’re looking for a quick inspection, an emergency replacement, or any other type of service, our team of highly trained technicians will address anything you throw our way and get you back on the road in no time.
To reserve your first visit to our repair facility, feel free to use our convenient service scheduler. Simply choose a date and time, submit your request, and wait for a confirmation from our service staff. It’s that easy!
At Dodge Chrysler Jeep RAM of Winter Haven, we believe that every driver near Winter Haven, Bartow, and Lakeland deserves to be supported by a dealership that truly cares about its customers.
From our commitment to the community to our vast inventory of vehicles and beyond, our team goes above and beyond to ensure that you’re provided with all the essentials of an enjoyable shopping experience.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday Closed
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday Closed
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 398 reviews
October 28, 2017
better than before This visit was okay, everything is fixed and it didn't take them 2 weeks. definitely a much better experience than our previous visits. it was a littl This visit was okay, everything is fixed and it didn't take them 2 weeks. definitely a much better experience than our previous visits. it was a little pricey however More
by ayabuggy
Employees Worked With
Stephanie Gomez
October 23, 2017
Service department treated me well I recently purchased a used ram 2500. It was an easy no pressure deal. I then had a few issues after taking it on vacation. My fuel filters were up I recently purchased a used ram 2500. It was an easy no pressure deal. I then had a few issues after taking it on vacation. My fuel filters were up for replacement and my front hubs were making a noise. I took my truck in without an appointment. They replaced my front wheel bearings, fuel filters, and light bulb in the cargo area. No charge for any of the work. They even covered the 100.00 dollar deductable. I was very satisfied with the work. More
by Robert Clayton
October 17, 2017
Friendly & helpful Recently purchased a vehicle frome them with the help of David Ruiz sales and Rod Clos finance. Great experience fast professional and friendly. Would Recently purchased a vehicle frome them with the help of David Ruiz sales and Rod Clos finance. Great experience fast professional and friendly. Would highly recommend doing business with them. More
by Brian2112
October 16, 2017
Routine Maintenance and Service Service was needed on vehicle which included regular oil change and checking a warning light which came on in regards to servicing vehicle. Contacted Service was needed on vehicle which included regular oil change and checking a warning light which came on in regards to servicing vehicle. Contacted the service department and spoke with representative and scheduled an appointment. Appointment was immediate and dropped vehicle off and was provided immediate assistance. Service department also handed and took care of recent recall for vehicle in a prompt manner. Service staff was professional and very helpful with information in regards to rental vehicle and timely in repair. More
by mp5065
Employees Worked With
Stephanie Gomez
April 17, 2017
WOW What a Great Place Recently saw a used vehicle online and went to look at the car. They didn't have that car on their lot, but showed us another one very similar. We f Recently saw a used vehicle online and went to look at the car. They didn't have that car on their lot, but showed us another one very similar. We fell in love with it, but it was a little above our budget. We talked with Kevin, a wonderful salesperson, and worked out a fair deal for both us and the dealership. We were so pleased with the way we were treated that two weeks later our son wanted to buy a car. He went to their website and saw one he liked and we went to the showroom. Again, we explained what his budget was and the car he was interested in. They worked with us again, got him financing at a very fair interest rate and got his monthly payment within his budget. We are very impressed with everyone at Winter Haven Dodge and would highly recommend them to anyone. Please everyone, give them a fair try, they are good people and will work with you as much as they can. John & Sylvia of Winter Haven, FL More
by John2631
Employees Worked With
Other Employees :
Yes Ron, Kevin was busy on our second visit and asked us if Ron could work with us. No problem, he was very professional and a great salesperson.
March 24, 2017
Right at home I am so glad I decided to choose this dealership with the purchase of my new Jeep. I was assisted by Redd and he is such a pleasant person to deal wi I am so glad I decided to choose this dealership with the purchase of my new Jeep. I was assisted by Redd and he is such a pleasant person to deal with. I told him exactly what I needed and he never pressured me and he found something that was perfect for me. I definitely recommend you stop in and say hello! More
by Dbaby123
Employees Worked With
Jeff Rogers, Redd Harrell
March 20, 2017
customer value We took our car in for service, had to leave it. It was stolen from out of their locked service department. They notified us and that was the last of We took our car in for service, had to leave it. It was stolen from out of their locked service department. They notified us and that was the last of them, the car was finally recovered . Took it back to them to repair and we had to pay all the cost including what was stolen from within the car. Owner was not there and the person in charge, his comment was well it wasn't our fault. That was all they had to say, there is no way I would ever recommend this dealership to anyone. Beware More
by Connie Faust
Employees Worked With
March 10, 2017
Dodge Charger SXT We bought our daughters dream car and she absolutely loves it. Service took car of all factory recalls and everything we needed throughly and complet We bought our daughters dream car and she absolutely loves it. Service took car of all factory recalls and everything we needed throughly and completely! Phil and Victor were great to us and we really appreciate their help in making this all work. More
by Tomtopshelf
Employees Worked With
Victor and Phil
March 04, 2017
An appointment means nothing to these guys Last Thursday, I found a used truck on this dealership’s website that I was interested in, and made an appointment to see it the following Saturday af Last Thursday, I found a used truck on this dealership’s website that I was interested in, and made an appointment to see it the following Saturday afternoon. And the person who scheduled the appointment knew that I lived in Orlando and had to drive 50 miles to see the truck. On Saturday morning, two different people from the dealership contacted me to confirm my visit. And when I got there, after enduring horrendous traffic on I-4, the xxxxxxxx had already sold the truck just minutes before my arrival. It’s clear to me that they are completely untrustworthy, so I will never again consider doing business with Dodge of Winter Haven. More
by NDMET
Employees Worked With
Nick and Gene
February 25, 2017
Wait time I went for express lane oil change, I was told I was the only vehicle for that service, went to waiting area, 1 1/2 hours later I went to find out whe I went for express lane oil change, I was told I was the only vehicle for that service, went to waiting area, 1 1/2 hours later I went to find out where I was in process, I looked outside and my jeep was sitting there, I found someone and asked "what is going on with it?" The person I asked had to search for my paperwork and keys, paid my bill and got out of there. More
by Jeep guy
Employees Worked With
Do not know who it was
