Dodge of Burnsville

I have known AJ, who is a salesperson at the Burnsville Dodge Dealership, since about 2014. I have visited the dealership many many times since then looking and inquiring about the Dodge Hemi Challengers. Dodge Dealership, since about 2014. I have visited the dealership many many times since then looking and inquiring about the Dodge Hemi Challengers. But then in 2015 the Hellcat was born and I became even more interested .... and then in 2019 the Hellcat evolved into the Redeye and I knew I had to do something about this desire. Well, on 6/9/20 my wife, two adult children and myself went down to the dealership and I placed an order for an a BRAND NEW 2020 Challenger Redeye Challenger with almost all of the options selected with AJ's assistance. The car arrived ahead of time on 7/22/20 with AJ calling me immediately when it arrived. I went down to see the car as I was leaving for work. He carefully stored the car in the back garage for me and left all of the stickers and plastic protective wrap on everything as he knew I was very particular and meticulous with my vehicles, especially this one. The next day, with my wife by my side, I picked up the Redeye and drove it home. This moment was amazing!!! All along this journey, as it began many years ago, AJ has been very patient and courteous with me as I have had many questions and some concerns about different things about this car that I just ordered. He has been exceptionally patient and took all the time in the world to answer my questions to the utmost best of his ability, which was outstanding!!!. For example, I was very concerned with the appearance of the Alcantara interior and Wild Wheel in which he was able to find an excellent example of these in a different Challenger that was just traded in. He called me immediately and I brought the whole family down to look at this example. This helped to calm my anxiety down immensely. Another example was when I wanted to protect my exterior paint with the application of Xpel paint protection film. I was very concerned, again, on the appearance of how this would look because I have two carbon fiber stripes on the top of my car and was overly concerned on how this would turn out. Nick, who works in the accessory installation department, was also amazingly patient with me as I had many questions and concerns prior to the application of Xpel to my Redeye. The end product was AMAZING!!! I am very appreciative and amazed by AJ, Nick and this dealership on how they have treated me as a valued customer. I cannot say enough positive comments or remarks about this dealership!!! Everything was perfect or even better!!! OUTSTANDING!!! More

Great Service! Been Buying Trucks from Tom Green at Burnsville Dodge for 6 years now aways Great Service and great price. From sales to serves there all great people and treat you like family! Burnsville Dodge for 6 years now aways Great Service and great price. From sales to serves there all great people and treat you like family! More

Jerry got my battery changed, on time, etc. Nothing could be better. One word for the ownership, however. Love your inside waiting space but won't go in there during pandemic on a perfectly sunny and safe o be better. One word for the ownership, however. Love your inside waiting space but won't go in there during pandemic on a perfectly sunny and safe outdoor day.I am 73 and vulnerable, but sadly there was nary on bench on the premises. Jerry apologized and was as kind as possible to this grumpy old man.. C'mon Burnsville Dodge, your superstar spokesman spent plenty of time on the bench, and there was no plague! Bet he never sat on the concrete curb, waiting to get in or the game to finish!! Your customers aren't being paid near what he is. More

They were very accommodating. They weren't pushy and didn't talk out both sides of their mouths. I told them what I wanted and they delivered. didn't talk out both sides of their mouths. I told them what I wanted and they delivered. More

Second experience We needed to use Dodge of Burnsville twice. Both times we found them to be efficient, and reasonably priced. Thank you! And thank you for the lovely We needed to use Dodge of Burnsville twice. Both times we found them to be efficient, and reasonably priced. Thank you! And thank you for the lovely rose! More

Fast and courteous. Got me in right away. Service was done properly. Waiting room was clean and nice. Would highly recommend to friends and family. Thanks a lot Got me in right away. Service was done properly. Waiting room was clean and nice. Would highly recommend to friends and family. Thanks a lot More

Service advisor, Steve, was courteous and professional. Waiting area was clean and comfortable, repairs were done completely and timely and the checkout process was quick and easy. Entire experience was Waiting area was clean and comfortable, repairs were done completely and timely and the checkout process was quick and easy. Entire experience was great. More

Salesmen, (Tom) was really good. Communication between sales dept and service dept was lacking when it came to keeping on schedule for picking up my new truck. Tim in finance was also Communication between sales dept and service dept was lacking when it came to keeping on schedule for picking up my new truck. Tim in finance was also very good. More

best vehicle buying experance I have ever had everyone involved, the sales person, sales manager, finance personell, everyone treated me with utdo courtsey & respect. not once did they make me fee everyone involved, the sales person, sales manager, finance personell, everyone treated me with utdo courtsey & respect. not once did they make me feel as if THEY were doing me a favor by selling me this vehicle. always felt as I was the one they were going out of their way to try to sell me the vehicle.thank you very much, all at dodge of burnsville. mn. More

Third trip in since we bought the Ram earlier this month. The AC/vent system failed this time . Fortunately the service team fixed the issue in one day. Thank you. The AC/vent system failed this time . Fortunately the service team fixed the issue in one day. Thank you. More