Dodge of Burnsville
Burnsville, MN
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 379 reviews
Service advisor, Steve, was courteous and professional. Waiting area was clean and comfortable, repairs were done completely and timely and the checkout process was quick and easy. Entire experience was Waiting area was clean and comfortable, repairs were done completely and timely and the checkout process was quick and easy. Entire experience was great. More
Salesmen, (Tom) was really good. Communication between sales dept and service dept was lacking when it came to keeping on schedule for picking up my new truck. Tim in finance was also Communication between sales dept and service dept was lacking when it came to keeping on schedule for picking up my new truck. Tim in finance was also very good. More
best vehicle buying experance I have ever had everyone involved, the sales person, sales manager, finance personell, everyone treated me with utdo courtsey & respect. not once did they make me fee everyone involved, the sales person, sales manager, finance personell, everyone treated me with utdo courtsey & respect. not once did they make me feel as if THEY were doing me a favor by selling me this vehicle. always felt as I was the one they were going out of their way to try to sell me the vehicle.thank you very much, all at dodge of burnsville. mn. More
Third trip in since we bought the Ram earlier this month. The AC/vent system failed this time . Fortunately the service team fixed the issue in one day. Thank you. The AC/vent system failed this time . Fortunately the service team fixed the issue in one day. Thank you. More
I was unsure what I wanted for weeks AJ stayed patient with me until we found the right deal. Love it. This is the 3rd car I’ve bought from him and that should speak volumes! with me until we found the right deal. Love it. This is the 3rd car I’ve bought from him and that should speak volumes! More
We bought a new Dodge Ram Rebel and have had two service calls in the first week and a half. Both were expected (install bed liner and change out bumper), but unfortunately did not go as expected where the calls in the first week and a half. Both were expected (install bed liner and change out bumper), but unfortunately did not go as expected where the issues were handled in one visit each. To make matters worse we were never proactively contacted once it was known the services could not be completed as scheduled and would require us the bring the truck back another day. Zero for two. You must do better to keep customers! More
GREAT SERVICE This dealership does a great job on fixing any problem you might have with your vehicle. My wife and I have been with this dealership for many years a This dealership does a great job on fixing any problem you might have with your vehicle. My wife and I have been with this dealership for many years and have been so satisfied with what they do. More
Service couldn't Care Less I bought a Brand New 2020 Bighorn. Had the truck for a few days when there were two major factory issues that had to be fixed. Service had the truck f I bought a Brand New 2020 Bighorn. Had the truck for a few days when there were two major factory issues that had to be fixed. Service had the truck for 8 days. When I arrived to pick up the "Brand New' spotless truck that I had dropped off; I was met with a filthy dirty vehicle in the parking lot. The truck looked like it had been parked under a tree for the 8 days. The paint was filthy, the bed was full of leaves and there were scratches on the hood and top of front grill. Inside I found greasy finger prints on seats, doors, and ground into floor mats (I have pictures of all). I asked the service manager on duty, Steve I think, why the dealership would give me back a New truck that I had just bought, in such deplorable condition? He simply stated that they typically do not clean vehicles after service. This was a New Truck, one I had for only a few days, I hoped they would have made an exception and returned the vehicle in the condition I left to them in. The service manager said he would get back to me with a time to fix the scratches, but never did. The other thing was the milage on the vehicle. The receipt shows that 'milage in' was 735 miles, and 'milage out' was 735. Clearly this can't be true, as they had to drive the vehicle to xxxxx the problem. The actual milage on the odometer when I picked it up was 768. (33) miles of test driving?! More
Always clean and friendly staff.Tried out a 2019 dodge ram 1500 warlock.Not bad truck for money,but no comparison to ram big horn.Which i love.Second big horn.Love the dealership.😎 ram 1500 warlock.Not bad truck for money,but no comparison to ram big horn.Which i love.Second big horn.Love the dealership.😎 More
A success! A great experience! The staff there was knowledgeable about their products. They are a good group of friendly employees. They returned my calls quic A great experience! The staff there was knowledgeable about their products. They are a good group of friendly employees. They returned my calls quickly and provided the answers to my questions in a timely fashion. More



