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Doggett Ford

Houston, TX

4.2
428 Reviews

9225 North Freeway

Houston, TX

77037

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Showing 428 reviews

October 02, 2023

Alan handled my service requirements with courtesy and efficiency. I was very pleased with my experience at Doggett. More

by mitchellbavidge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan
Oct 03, 2023 -

Doggett Ford responded

Mitchell, we're glad to know Alan was able to assist you efficiently and courteously at Doggett Ford of Houston. Thanks for sharing your positive experience!

September 18, 2023

I was met quickly, my wait was minimal and my vehicle was returned clean. Gracie was friendly and very professional. More

by Arnulfo.cantu
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gracie
Sep 18, 2023 -

Doggett Ford responded

Arnulfo, it's great to know that Gracie and our team at Doggett Ford of Houston provided you with quick and professional service. We appreciate your feedback!

September 10, 2023

I bought a 2019 Ram 1500 Laramie. Chris the manager and Branden were great. Would absolutely buy there again. More

by Hmcrae
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris and Branden
Sep 11, 2023 -

Doggett Ford responded

We're so glad to know that you had a great experience with Chris, Branden and our team at Doggett Ford of Houston. We appreciate your support and look forward to seeing you again in the future!

August 28, 2023

My customer representative at Doggett Ford was Sandra and she was the BEST! Very professional, knowledgeable, courteous and friendly. My Bronco needed some minor repairs to upgrades added by Doggett. This More

by Beccalee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra Olvera
Aug 29, 2023 -

Doggett Ford responded

Becca, it's great to know that Sandra provided you with such excellent service here at Doggett Ford. We're glad your Ford Bronco is now running smoothly and appreciate the kudos!

July 31, 2023

My service advisor Sandra Olvera was awesome from start to finish. She kept me inform on the progress of my vehicle. Also the service dept. was nice and clean More

by Avery waiters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra Olvera
Aug 02, 2023 -

Doggett Ford responded

We're glad to know that Sandra and our service department provided you with an excellent experience at Doggett Ford of Houston. We appreciate your feedback on the cleanliness as well! Safe travels in your serviced vehicle!

July 28, 2023

Service writer was not there when my appointment was-person that helped me was VERY nice-my appointment was at 7:30,at 9:30 it was brought to my attention that lof was compleate but squeaky noise w More

by George.zenner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gracie
Jul 31, 2023 -

Doggett Ford responded

George, I am sorry to hear that your vehicle took longer than we had anticipated to repair. We strive to deliver a seamless service experience for our guests, and it is never our intention to inconvenience them. I assure you that we will use this feedback to work towards improving our efficiency in the future. Lastly, I would appreciate the chance to speak with you to see what more I can do to help fix things. If you are willing to discuss this, please contact me directly. Thank you, Cash Jacobson - Service Manager - 281-878-4243

Jul 31, 2023 -

George.zenner responded

George.zenner1@gmail.com

July 24, 2023

Best dealer with the best customer service and support, sales team, and management. Great experience More

by camillet38
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Moore
Jul 25, 2023 -

Doggett Ford responded

Thank you for the kind feedback! We appreciate your business and hope to see you back again at Doggett Ford of Houston!

July 24, 2023

My experience with Haley today was awesome She took care of me and explained about problem with my truck . Had it repaired. Im very happy with my service advisor,Thank you so much,Haley. More

by Yammering2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Hudson
Jul 25, 2023 -

Doggett Ford responded

Thank you for the great review! We're glad that Haley provided excellent service and took care of your truck. We appreciate your business and hope to see you again at Doggett Ford of Houston!

Jul 25, 2023 -

Yammering2015 responded

Will definitely visit with Doggett again for service. Thank you very much. 👍

July 23, 2023

I can’t say enough great things about this dealership! we called to look into an expedition they showed online and our sales guy (Gabriel) let us know the details plus gave us info on some similar expedi More

by RachelKimball
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel
Jul 25, 2023 -

Doggett Ford responded

Rachel, thank you so much for the glowing review! We're delighted to hear that Gabriel provided excellent service and made your car buying experience a breeze. Congratulations on your new Expedition, and we hope it brings you many wonderful adventures. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Drive safely!

July 21, 2023

If you are looking for a car i would not recommend Doggett Ford, more specifically Christopher Interial as the sales manager. 2 hours from making deal and this dude tells me no deal and hangs up while More

by Mr wright
Recommend Dealer
No
Employees Worked With
Malcolm
Aug 01, 2023 -

Doggett Ford responded

Mr. Wright, we apologize for the negative experience you had with any members of our team. We strive to provide excellent customer service and it's disappointing that we left the wrong impression. However, we're glad to hear that Malcolm was able to assist you effectively. If there is anything more we can do for you or if you would like further assistance with your car search, please don't hesitate to reach out directly at any time. Thank you, Mike Colvin - General Sales Manager - 281-878-4200

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