Dolan Dodge Ram FIAT
Reno, NV
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Professional and Comfortable Service We were treated with respect, Don listened and did his best to show us the Rubicon . We are very pleased. Tom you made us a crazy deal ! Thank you We were treated with respect, Don listened and did his best to show us the Rubicon . We are very pleased. Tom you made us a crazy deal ! Thank you More
great service. great staff. They have excellent customer service at reno dodge. I had a great car buying experience. Everyone was very helpful and pleasant. I love my new ram tru They have excellent customer service at reno dodge. I had a great car buying experience. Everyone was very helpful and pleasant. I love my new ram truck. More
I am a purchaser I was very pleased on the 4th of October. I had talk to Mark earllier in the week, and had asked him,that i didnt want to be there all day. I had arri I was very pleased on the 4th of October. I had talk to Mark earllier in the week, and had asked him,that i didnt want to be there all day. I had arrived early to see if the truck i wanted to buy was still there. Yes it was. My sales person Mr. Donald Slater, had met me when i was walking back from across the street. We introduced each other. And oin two hours i was going home in a New Truck. I will send everyone there. They are very polite and promt. Sicerly Frank Bondietti More
Great service Dodge Ram and the employes over there where wonderful. I a had any easy sales experience with no pressure. I would recommend this dealership to all o Dodge Ram and the employes over there where wonderful. I a had any easy sales experience with no pressure. I would recommend this dealership to all of my friends and family. More
Great Experience, Professional Staff The best car purchase experience date. Knowledgeable staff, fair price, quick turnaround through the finance Finance Department. I worked with Danny Z The best car purchase experience date. Knowledgeable staff, fair price, quick turnaround through the finance Finance Department. I worked with Danny Zepeda, who worked to get to the price I wanted and made sure to see the process through to the end. Highly recommended More
Great Experience The overall experience I had at Reno Dodge was excellent. Danny was the salesman we worked with and I couldn't have asked for a better one. He was fri The overall experience I had at Reno Dodge was excellent. Danny was the salesman we worked with and I couldn't have asked for a better one. He was friendly, respectful, honest, and patient. I went to the dealership to look at the Ram and talk numbers with my trade in. I ended up trading in both of my cars (that I bought from them three years ago) for a Ram 1500 and a Dodge Dart! Danny and Moe were great to work with and gave me a smoking deal. I have been a Mopar girl for 11 years and with Reno Dodge for my past four vehicles. Why go somewhere else when Reno Dodge takes great care of us? More
Best experience yet. I have done a lot of car and truck deals in the past 54 years but this one was by far the best ever. I had talked to the internet sale manager Mark M I have done a lot of car and truck deals in the past 54 years but this one was by far the best ever. I had talked to the internet sale manager Mark Murphy on the phone and was very pleased with his relaxed manor and friendly approach. Not at all what I was expecting, top marks for that. The next morning I arrived at the sales lot just before they opened because I needed to look around before a sales rep got involved. I was pleasantly greeted by a sale agent by the name of PJ Pourjami. I told him that I was looking for a Ram truck. We talked a little so he could get a good idea as to what I was looking for in a truck. We than went to the truck lot and he showed me the exact truck I was looking for, top marks for that. He went to get the keys and I stayed to continued to look at all the trucks on the lot. When he returned we looked the truck over and went for a test dive. To this point there was zero sales pressure and all he wanted to know, was I liking this truck. I said lets go toss some numbers around. PJ made the entire buying experience truly enjoyable and fun, as it should be, top marks for that. Every department I came into contact with was friendly, up beat and honest, top marks for that. Even employees who had nothing to do with sale were friendly and up beat, top marks for that. There has been multiple follow up calls and e-mails to thank me for my business and was there anything they could help me with, top marks for that. I a nut shell, Reno Dodge is in a class unto themselves and they are the bar other dealerships must reach for if they want to survive. The other dealerships in this town range form bad to worse. More
This place doesn't care about the customers at all!! One of the worst Dealerships ever. They don't care about customer service and lie to protect their own xxxxx. Do not trust them. One problem after ano One of the worst Dealerships ever. They don't care about customer service and lie to protect their own xxxxx. Do not trust them. One problem after another. Mario should be fired for the way he treats customers. Nothing but a hostile attitude from him on each occasion of dealing with him. All the bad reviews about this dealership are true and Mario even has numerous complaints and is still working there. That should be a sign to avoid this dealership. If someone can get away with working there after treating customers the way he does, then that is to show the level of no respect this dealership has for it's customers. Thanks to him, this will be the last Dodge we ever own. This was our 3rd Dodge too. Never have I been disrespected so much before. He lied after we filed a complaint against him, to protect his own xxx. You are just money to this dealership, other than the dollar signs, they don't give a xxxx about you. They will screw you every way possible. I will never recommend this dealership. Even others are surprised at the bad experience. After buying the truck, a lot of people that have bought from them before were telling us they have been screwed countless times by this dealership also. So don't trust any of the good reviews, Since even on their Facebook page, their own staff are giving the dealership good reviews. Despite all the negative reviews. So avoid this place, too late for us, let if we can help others, then we will. More
Worked hard My husband I had some dings on our credit, Reno Dodge and our sales person Greg Thomas worked hard to get us an acceptable interest rate. We love My husband I had some dings on our credit, Reno Dodge and our sales person Greg Thomas worked hard to get us an acceptable interest rate. We love our 2012 Dodge Journey Crew. We visited two other dealer that day, and they lacked the "will" to work for us and get us a good interest rate that we could feel comfortable with. Their loss! We are returning customers to Reno Dodge, I would have no problems working with them again! Thank you! More
Friendly Sales In looking for a new van for our transport of adolescents. It was critical we found a vehicle that had excellent child safety features. Our on line q In looking for a new van for our transport of adolescents. It was critical we found a vehicle that had excellent child safety features. Our on line quest was extensive, P.J. Pourjami with Reno Dodge was VERY helpfull. P.J. was also very willing to work within our purchasing arrangements. Awesome dealership with very helpfull staff. More