Dolan Lexus

Poor service Extremely poor service experience. Totally changed my opinion of Dolan Lexus. Waited over two hours for free service, then they tried to charge me. To Extremely poor service experience. Totally changed my opinion of Dolan Lexus. Waited over two hours for free service, then they tried to charge me. To make things worse, they tried to give me a car that wasn’t mine. More

Kymberly Platt is the person responsible for making this dealership successful. She provides the best customer service in Reno! She is awesome. She makes everyone feel at home. She listens to the customer’s dealership successful. She provides the best customer service in Reno! She is awesome. She makes everyone feel at home. She listens to the customer’s likes and dislikes and makes sure customers leave happy and attended to. She is first rate! What an asset to your company! More

Love going to Dolan Lexus, prompt and professional. Everyone one is willing to assist and take care of your needs. They do the service on my 1794 Tundra making it super convenient as we live very clo Everyone one is willing to assist and take care of your needs. They do the service on my 1794 Tundra making it super convenient as we live very close to the dealership. More

Love my new car!! Everyone that I dealt with was exceptional, knowledgeable, professional, friendly and real (themselves). I gave recommended a friend who is thinking about a new car exceptional, knowledgeable, professional, friendly and real (themselves). I gave recommended a friend who is thinking about a new car More

Excellent Experience We planned to Inquire about an Lexus RX, Drive the vehicle and see if it would meet our needs. We are now Lexus Owners, looking forward enjoying the We planned to Inquire about an Lexus RX, Drive the vehicle and see if it would meet our needs. We are now Lexus Owners, looking forward enjoying the ride!! More

Great Experience . Professional salesman, professional team, great atmosphere, helpful and accommodating employees. Nice waiting area, friendly environment. Beautiful cars , convenient location , I’m ve team, great atmosphere, helpful and accommodating employees. Nice waiting area, friendly environment. Beautiful cars , convenient location , I’m very happy o stopped by. Got my beautiful car. More

It’s hard to find a dealership where sales, service and leasing is so competent and customer friendly. They feel like family each/every time. leasing is so competent and customer friendly. They feel like family each/every time. More

Everyone that I interfaced with at this dealership was professional, polite & helpful. Dominick was my sales representative & he was great. He answered all of my questions, had a good sense of humor & I f professional, polite & helpful. Dominick was my sales representative & he was great. He answered all of my questions, had a good sense of humor & I felt was really my advocate. How often does that happen when you are buying a car.. I will not hesitate to recommend Dominick to anyone looking for a car. If I could give him m 10 stars I would! Thank you so much for all of your help. More

Fabulous company ... also feel “special” when I get service ... they mhave a well deserved reputation for excellence in customer care. Only problem they ran out of loaner cars... first time... but they service ... they mhave a well deserved reputation for excellence in customer care. Only problem they ran out of loaner cars... first time... but they paid for my Uber rides until car was ready! Cannot beat that.@@ More

Always a nice experience! Frank Casey is fantastic!!! You’re lucky to have him. The facility is super clean and the coffee bar area is a nice touch. This dealership exudes class! You’re lucky to have him. The facility is super clean and the coffee bar area is a nice touch. This dealership exudes class! More