
Dolan Lexus
Reno, NV
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698 Reviews of Dolan Lexus
Fabulous company ... also feel “special” when I get service ... they mhave a well deserved reputation for excellence in customer care. Only problem they ran out of loaner cars... first time... but they service ... they mhave a well deserved reputation for excellence in customer care. Only problem they ran out of loaner cars... first time... but they paid for my Uber rides until car was ready! Cannot beat that.@@ More
Always a nice experience! Frank Casey is fantastic!!! You’re lucky to have him. The facility is super clean and the coffee bar area is a nice touch. This dealership exudes class! You’re lucky to have him. The facility is super clean and the coffee bar area is a nice touch. This dealership exudes class! More
The service work on my car was done in a timely manner. Krispin was an excellent representative and kept in contact with me. The only issue experienced is that some parts ordered came in one day later than Krispin was an excellent representative and kept in contact with me. The only issue experienced is that some parts ordered came in one day later than expected. More
Jackie helped me and did an excellent job. Chad checked me in Both were pleasant to work with. Thank them again for all their service and making it so easy! me in Both were pleasant to work with. Thank them again for all their service and making it so easy! More
As usual, my experience at the service department was efficient, educational, and courteous. I initially came in for low tire pressure but while I was there Dane suggested I get my six-month servicing efficient, educational, and courteous. I initially came in for low tire pressure but while I was there Dane suggested I get my six-month servicing which I very much appreciated because I was not aware that I could have my servicing done before the mileage requirement that is why I said it was educational. More
Excellent Customer Service This was my first Service at Dolan Lexus. I am completely satisfied and consider their Customer Service to be Excellent. Carlos Bucio was my Servic This was my first Service at Dolan Lexus. I am completely satisfied and consider their Customer Service to be Excellent. Carlos Bucio was my Service Advisor and answered all the questions I had. I also ordered something from the Parts Department. Misty ordered for me and notified me promptly when it arrived. Excellent service from both Departments. Thank you! More
Always great service! Thanks!Convenient location with Always great service! Thanks! Convenient location with qualified staff. We have done business with Dolans for 20 years and are very satisfied. Very Always great service! Thanks! Convenient location with qualified staff. We have done business with Dolans for 20 years and are very satisfied. Very community oriented, too. More
Excellent Chrispin Pascual was very helpful. He explained clearly what was being done to the car. I may bring my car in for repairs. I loved that my car was fil Chrispin Pascual was very helpful. He explained clearly what was being done to the car. I may bring my car in for repairs. I loved that my car was filled with gas and washed inside and out, Thank you More
Great Customer Service and vehicle service! As usual, all of my inquires regarding my vehicle concern was addressed and recommendations made. Enjoyed the service received at Dolan Lexus for the As usual, all of my inquires regarding my vehicle concern was addressed and recommendations made. Enjoyed the service received at Dolan Lexus for the past 11 years. More