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Dolan Lexus

Reno, NV

4.7
700 Reviews

7175 S Virginia St

Reno, NV

89511

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700 Reviews of Dolan Lexus

July 25, 2019

Excellent service Easy appointment set up. Clear information about what they are going to do. Beautiful loaner car (or a nice place to sit and wait, with WiFi) More

by Tahoegirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis
Jul 26, 2019 -

Dolan Lexus responded

It's great to hear that your recent service appointment went smoothly! Thank you very much for the five stars. If any future issues should arise, the Dolan Lexus team will be here to help.

July 24, 2019

Timely service and nice waiting area. I experienced quick check in and service complete in 1 1/2 hours. Nice waiting in their lounge with coffee service, sweets, etc. to enjoy while I read More

by RecBob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lexie Brecke
Jul 25, 2019 -

Dolan Lexus responded

It makes us smile to hear that you enjoyed your recent visit with us! We really appreciate your positive feedback about our facilities and service. Thank you from the Dolan Lexus team!

July 24, 2019

Very good/professional Tyler Smith High pressure salesman can be off-putting and even lose our business. Our salesman, Tyler, was professional, knowledgeable, gave us a fair deal and tr More

by MikeyG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Smith
Jul 25, 2019 -

Dolan Lexus responded

Hi Mikey - We are so happy to hear that you got the service you deserve with us at Dolan Lexus! Thanks so much and safe driving in your new ride.

July 18, 2019

Great service The service department is very efficient and they are very friendly. They also provide loaners or shuttles if the service is going to take some time. More

by Renojoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandi McKee
Jul 18, 2019 -

Dolan Lexus responded

For you to say "Best service I have received on any vehicle I’ve owned" means the world to us! We are so glad that our loaner vehicles and shuttle service make your appointments more convenient. Thank you so much for being part of the Dolan Lexus family!

July 17, 2019

I love Dane Dane was excellent to work with. He went out of his way to obtain answers to my questions and helped to make my service experience great. I would high More

by JC123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane in service
Jul 17, 2019 -

Dolan Lexus responded

Thank you for being such a great customer of Dolan Lexus! We appreciate your kind words about Dane and how he demonstrated wonderful customer service during your recent visit. Thank you for your recommendation and I hope you have a great day!

July 10, 2019

Always great service! We’ve been taking in our 2005 RX 330 in this dealership since we purchased it back in 2007 with 30,000 miles on it. Lexus service kept it running in More

by Pat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Bucio
Jul 11, 2019 -

Dolan Lexus responded

Hi Pat - It makes our day to hear that you can depend on the Dolan Lexus team to take great care of your Lexus and keep you safe out on the roads. Thank you for your continued support!

July 03, 2019

Excellent service and enjoyable experience, Service techs are very good, enjoyable environment while waiting for car, girls at the coffee counter add the topping to make it very enjoyable and pl More

by Jerry123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Bucio
Jul 03, 2019 -

Dolan Lexus responded

Thank you for your review of Dolan Lexus! We appreciate your business and your kind words about our dealership. Hope we see you again soon and thank you for your support!

July 01, 2019

40,000 mile service. The customer service was incredible. My service representative went out of his way to help me. All my vehicle’s needs were met in a timely matter. A g More

by Montouj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Thompson
Jul 01, 2019 -

Dolan Lexus responded

Thank you for your review of Dolan Lexus! I'm happy to read about your recent car-buying experience with our team and I hope we can work with you again in the future. Thank you for your support and your business!

July 01, 2019

Excellent Customer Service! I love taking my car to get serviced! I worked with Julie and got the utmost customer service. She was quick, professional, efficient, communicated ev More

by buddy1126
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juliette
Jul 01, 2019 -

Dolan Lexus responded

Thank you for your review of Dolan Lexus! It's great to read about your recent service appointment with Julie and how she made your experience stress-free and enjoyable. We appreciate your kind words and I hope we see you again soon!

June 30, 2019

Excellent service Frank and his Team could not have been more professional or courteous. The very best service I have ever received from any of me 2 450H,s at other More

by Murphy949
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank & Verner
Jul 01, 2019 -

Dolan Lexus responded

For you to say you received the best service from the Dolan Lexus team means the world! Thanks so much for the kind words.

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