Dolan Lexus

Always a pleasant experience! Kurt is always very helpful when I bring my Lexus in. He always gives me a loaner car which is such a nice added feature that Lexus does. And my gran Kurt is always very helpful when I bring my Lexus in. He always gives me a loaner car which is such a nice added feature that Lexus does. And my grandson loves going and playing upstairs in the kids room even if it’s just for a drop off. And I was in there at 5 o’clock the other night and the barista girl asked me if I wanted something even though it was closed. Which I thought was very nice also. Dolan Lexus is very accommodating and I highly recommend them. I love my Lexus More

excellent service (and service manager) AS USUAL I brought the car in for normal service, however, I got "THE CALL". Had major problems - gaskets, etc. My Service Rep Frank Casey explained in great I brought the car in for normal service, however, I got "THE CALL". Had major problems - gaskets, etc. My Service Rep Frank Casey explained in great detail the issues. Also explained the safety issues as well as future major problems if not resolved NOW. He and Dolan have never steered me wrong. I had a beautiful loaner while they restored my car to safe conditions. The car runs like it brand new, once again. Thank you Frank and Dolan for always watching out for me. JOC More

Easy service visit Went in for 10,000 mile service. Very short wait for service rep. Received a loaner to drive and my car was ready when Kay said it would be. They made Went in for 10,000 mile service. Very short wait for service rep. Received a loaner to drive and my car was ready when Kay said it would be. They made it an easy day for me. More

The rep checked out my repair needs in a friendly & profess & professional manner. Quickly gave me a loner car, correctly predicted when my car would be ready. I got my car in better condition than when I left & professional manner. Quickly gave me a loner car, correctly predicted when my car would be ready. I got my car in better condition than when I left it. More

BEST SERVICE I have been using Dolan Lexus dealership for 15 or more years. I am very satisfied with their service. Frank Casey, service department, has been my I have been using Dolan Lexus dealership for 15 or more years. I am very satisfied with their service. Frank Casey, service department, has been my guy for many years, I am happy with his care. I will be using Dolan Lexus for a long time in the future. Everyone from the greeters to service rep to sales were professional in appearance and service. Thank you Dolan Lexus, Reno, NV. More

20k Service Excellent service by Doug, very friendly and responsive to my request, made service the easiest o have experience since purchasing my car in 2016! T Excellent service by Doug, very friendly and responsive to my request, made service the easiest o have experience since purchasing my car in 2016! Thanks Doug! More

First service w/ Dolan Lexus 👍 Everything went just as described. Vehicle is GREAT, and so far my experience with deal has been fine too. Appreciate the extras that come with servi Everything went just as described. Vehicle is GREAT, and so far my experience with deal has been fine too. Appreciate the extras that come with service at dealer , loved having car washed and cleaned ! More

Excellent Service Took my car for couple of services, was greeted by service advisor.. All employees were courteous and helpful. Received a loaner call. Prices were re Took my car for couple of services, was greeted by service advisor.. All employees were courteous and helpful. Received a loaner call. Prices were reasonable too. More

Love Dolan Lexus!! They all are wonderful at Dolan Lexus....we have Frank Casey as our "go to" person for service appointment s and I always tell my husband that its lik They all are wonderful at Dolan Lexus....we have Frank Casey as our "go to" person for service appointment s and I always tell my husband that its like we're going in to say hello to an old friend. He is such a nice person and very helpful with the business aspect of our visit. Besides always keeping our car in tip top shape, its always nice when you have wonderful, friendly employees there to deal with....it makes all the difference. The facility is beautiful and always looks brand new when you walk in there. The Dolan family keeps everything running ship shape and whoever you deal with is eager to get your problem...or...routine maintenance taken care of. There is nothing to complain about...we know when its time for our car to go in for "whatever", it will be taken care of and taken care of as it should be. Its the best!! More

Service Ashton and Frank took such good care of me! I was so happy when I left the dealer. They made everything so simple for me, shuttled me to and from work Ashton and Frank took such good care of me! I was so happy when I left the dealer. They made everything so simple for me, shuttled me to and from work. In the end my car was fixed and got the best care possible. Thank you! More