
Dolan Lexus
Reno, NV
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701 Reviews of Dolan Lexus
Dolan Lexus in Reno Dolan Lexus has the best sales staff we have ever worked with! We would definitely recommend them to our friends and neighbors. We would especially Dolan Lexus has the best sales staff we have ever worked with! We would definitely recommend them to our friends and neighbors. We would especially like to praise Matthew Greenlund for his patience with us. IWe would definitely come back to Dolan Lexus if we ever buy another car. More
Excellent service; Kurt Teachenor excellent as always Excellent Service; great price and high quality work!! Kurt Teachenor consistently provides excellent customer service!! Dealership provides outstand Excellent Service; great price and high quality work!! Kurt Teachenor consistently provides excellent customer service!! Dealership provides outstanding quality work. Work completed correctly the first time!! More
Tire rotation Kurt is very friendly and helpful. Pleasure working with him. He has it altogether and quickly keeps us advised. Waiting area upstairs is fabulou Kurt is very friendly and helpful. Pleasure working with him. He has it altogether and quickly keeps us advised. Waiting area upstairs is fabulous and really appreciated. It is discriminatory. Two cars from Dolan and we will return next time. Thank you. More
Experienced, skilled, personable team. A trusted business. This is our 4th Lexus from Dolan...and 3rd from Kymberly. Car, company and Kymberly simply the best! Look forward to even the service visits. This is our 4th Lexus from Dolan...and 3rd from Kymberly. Car, company and Kymberly simply the best! Look forward to even the service visits. More
Very efficient & friendly. Made apt for service online. Arrived at dealership abt 10 ins early & created immediately. Met w service advisor, Jacki & reviewed scope of work to b Made apt for service online. Arrived at dealership abt 10 ins early & created immediately. Met w service advisor, Jacki & reviewed scope of work to be preformed. Waited in customer longer which was very comfortable. Vehicle ready within time frame & was washed & vacuumed....Excellent job done. More
Excellent service. I always ask for the same service advisor and always trust his judgment. Fast and dependable service. But, I wish I had known last Friday about the I always ask for the same service advisor and always trust his judgment. Fast and dependable service. But, I wish I had known last Friday about the specials that are being offered this week. Would have saved me lots! More
Second purchase from Dolan Lexus They have an exceptional customer service with wealth of knowledge and peace of mind with their certified pre owned warranty. They have the most Reli They have an exceptional customer service with wealth of knowledge and peace of mind with their certified pre owned warranty. They have the most Reliable product inventory around. I look forward to passing this vehicle off to my daughter & doing business for a third time with Dolan Lexus. More
Best of Everything Service at Dolan is great and customer service is even greater! Wouldn't go anywhere else to buy a Lexus or to have my Lexus serviced. Thanks Service at Dolan is great and customer service is even greater! Wouldn't go anywhere else to buy a Lexus or to have my Lexus serviced. Thanks so much! More
Superior Service Outstanding customer service. Immediate service upon my entry into service center. Friendly, professional and efficient. Dealership is extremely we Outstanding customer service. Immediate service upon my entry into service center. Friendly, professional and efficient. Dealership is extremely well run and Ms. Curran, as always, ensured my vehicle requirements were completed on time. IMHO, she is their best service representative! More
White glove customer service I liked the technology of being greeted at the door with my name digitally inscribed above, and then greeted immediately with a smile and open door by I liked the technology of being greeted at the door with my name digitally inscribed above, and then greeted immediately with a smile and open door by the service agents. Everyone was friendly and the service was explained in great detail. BTW, I am amazed that my Lexus only needs minor service every 5k miles-oil changes every 10k! They provided a complimentary loaner that was waiting for me when I arrived-it was the exact model of my own-I forgot it wasn’t my car while driving it for the day. They also have a coffee bar with a full time barista - I have gone in a few times for a complimentary carwash and caught up on some work in their peaceful, sunlit coffee bar where they have a full time barista and handcrafted espresso drinks. Also complimentary, of course. Not only do I love my luxury car, I love the luxury service that comes with it. Dolan Lexus is the best. More