Dolan Lexus

A great buying experience. Chris was friendly, informative and there was no high pressure sales pitch and Kim-Anne did a good job with the vehicle delivery. They were both very concerned that eve informative and there was no high pressure sales pitch and Kim-Anne did a good job with the vehicle delivery. They were both very concerned that everything was to my satisfaction. And I'm loving the car! More

Kim-Anne did an excellent job for us. Kim-Anne is very knowledgeable about all the cars we looked at. She is very personable and we had a very nice time with her. She worked very, very hard to find us jus knowledgeable about all the cars we looked at. She is very personable and we had a very nice time with her. She worked very, very hard to find us just the right car. She understood our wants and needs and found us the perfect car which we bought on our first visit! We absolutely LOVE it!!! It was beautifully detailed. Reagan Rivera (the manager of the body shop and repairs) did an outstanding job.Tom Werbeckes did an amazing job as well. Our experience at Lexus was wonderful and I highly recommend them to anyone in the market for a car. More

They always treat you well at Lexus of Reno. Their friendliness and helpfulness was great! Kim-Anne was "on the ball" and called me as soon as a car came in that she knew I was interested in buying. S friendliness and helpfulness was great! Kim-Anne was "on the ball" and called me as soon as a car came in that she knew I was interested in buying. She was right... and I bought it that day! More

I bought a lexus ES300H from Chris Capurro - he was great. Brian provided me with systems checks and an education on the vehicle. He was great too. great. Brian provided me with systems checks and an education on the vehicle. He was great too. More

We highly recommend Kim-Anne to any one buying new or used car. We bought a new Lexus and love it , we found Kim-Ann very knowledgeable and caring. She takes the stress out of buying a car. We found used car. We bought a new Lexus and love it , we found Kim-Ann very knowledgeable and caring. She takes the stress out of buying a car. We found her to be a big asset to the business. Thank You Kim The Mayfield's More

Kim was very knowledgeable and helpful during the sales meeting as well as very accommodating after the sale in making sure that all our needs were satisfied when we returned for follow up service. She w meeting as well as very accommodating after the sale in making sure that all our needs were satisfied when we returned for follow up service. She was able to assist us after the offices closed to answer all questions on operating this great vehicle. She still stays in touch and remembers my birthday, etc! That is real customer care.p More

I have leased four car from this dealership and received nothing but top notch service. Kay Andrade is always very courteous and professional and I love Todd Jones' enthusiasm and "can do" attitude. I als nothing but top notch service. Kay Andrade is always very courteous and professional and I love Todd Jones' enthusiasm and "can do" attitude. I also must commend Brian Ralston on his knowledge and courtesy. I even must comment on the improved public relations efforts; for example TV commericals. More

Kim Anne greeted us with a very friendly smile and made us feel comfortable right away. There were four of us and everyone thought Kim Anne was extremely knowledgeable about All the Lexus models and fea us feel comfortable right away. There were four of us and everyone thought Kim Anne was extremely knowledgeable about All the Lexus models and features of each of them. During her test drive of each car, she showed us all the bells and whistles and we ended up falling in love with the Lexus RX 350 While we were negotiating the price we felt Kim Anne relaxed us and went over all the details of the sale. After we bought the car , she had it all clean and shiny with a big red bow around our car. She took pictures and we sent them Right out to our families!! She showed us how to send them on our iPhone . Kim Anne also took the extra time to program both of our iPhones into the cars computer for hands free calling!! She also helped us play music on the cars blue tooth from our phone!!! What a great feature. I would like to thank Kim Anne for her cheerful nature and making us feel at ease in a stressful event in our lives. She has also been available after we returned home for questions that we had about the car. We would return to buy more cars to Kim Anne. She has our on going business in the future. More

I have a great experience with Kim-Ann of Lexus of Reno. I test drove the model I wanted in the fall and purchased in the new year. Kim-Ann was helpful and informative without overwhelming me with contact. I test drove the model I wanted in the fall and purchased in the new year. Kim-Ann was helpful and informative without overwhelming me with contact. She understood my purchase plan Nd got me into the car of my dreams. Thank you! More

Kim-Ann and Marc made our experience at Lexus of Reno a more than pleasant experience. The 2012 RX 350 will meet all of our needs, the price was within our range. We would like to thank everyone involved i more than pleasant experience. The 2012 RX 350 will meet all of our needs, the price was within our range. We would like to thank everyone involved in sealing the deal. More