Dolan Lexus

Everyone is engaging and informative. No high pressure sales. I was a repeat customer largely because of the excellent service. Would recommend this dealership to anyone. sales. I was a repeat customer largely because of the excellent service. Would recommend this dealership to anyone. More

Thanks! For your assistance, persistence, help, and Thanks! For your assistance, persistence, help, and patience through our purchase experience. We are satisfied customers thanks to Kim-Anne's will-do Thanks! For your assistance, persistence, help, and patience through our purchase experience. We are satisfied customers thanks to Kim-Anne's will-do attitude in working with us to get the car and deal we were looking for. Looking around elsewhere and visiting several times to her specifically she always had a smile despite our apparent indecision. She helped us get there- to the model, year and budget. We're happy customers and will be back! Thank you! More

I had a great experience with both Chris and Brian, none of the run around you get in some situations. Answered my question aqnd gave me straight answers , especaly on price. Very definetly recommend bo of the run around you get in some situations. Answered my question aqnd gave me straight answers , especaly on price. Very definetly recommend both of the men I dealt with. More

I have purchased my last two cars from Lexus of Reno. Todd and Kim Anne were both very professional, knowledgable and friendly. I strongly recommend them and the next time I am ready to buy a newer Lexu Todd and Kim Anne were both very professional, knowledgable and friendly. I strongly recommend them and the next time I am ready to buy a newer Lexus, you can be sure I will be looking them up. More

Brian was very accommodating by showing us several cars, explaining the systems of each car, and in the end helping us select the perfect car for us. He helped us through the financing process and has offe explaining the systems of each car, and in the end helping us select the perfect car for us. He helped us through the financing process and has offered his continued support. Thanks to Lexus of Reno and Brian for making this car buying experience exceptional. More

Kim Anne was delightful. She made my wife and I feel at home the whole time. She answered our questions very well, and when she needed to get more information-she asked. We actually had a wonderful and e home the whole time. She answered our questions very well, and when she needed to get more information-she asked. We actually had a wonderful and easy buying experience with the Lexus team and Kim Anne helped surprise (play a trick on) our kids since the car was for them. She even put a huge red bow on it since it was right before Christmas. Nice touch! After we purchased the car, it had a starting problem. Kim Anne and Lexus took care of us and the problem and we've been sailing on fine ever since! Thanks Kim Anne! More

The whole experience was fantastic from the salesperson Kim- Anne Linthicum, who wasn't pushy from the very beginning. She was very down to earth & easy to talk to. Even when it came time to sign in the fi Kim- Anne Linthicum, who wasn't pushy from the very beginning. She was very down to earth & easy to talk to. Even when it came time to sign in the finance dept, that experience was smooth as smooth could be. If your looking to buy, I would highly recommend Lexus of Reno. More

Kim-Anne was very helpful and went out of her way to do everything she could to make things easy. This is my second car from Lexus of Reno and I will be back for my next car. Thank You. everything she could to make things easy. This is my second car from Lexus of Reno and I will be back for my next car. Thank You. More

Mr Walker was very accomodating. He was available, adjusted his schedule to meet ours. Took his time explaining and answering questions we had about the car. Very friendly, pleasent to communicate wit adjusted his schedule to meet ours. Took his time explaining and answering questions we had about the car. Very friendly, pleasent to communicate with. We were not pressured or intimidated during the process of buying our (now)Lexus. It was like he was buying the car for himself. Bottom line frank, friendly, honnest good communicator. More

Buying a car now is not like the old days - kicking a Buying a car now is not like the old days - kicking a tire and looking at the engine just don't cut it. And . . .the engine is completely covered Buying a car now is not like the old days - kicking a tire and looking at the engine just don't cut it. And . . .the engine is completely covered in the new Lexus anyway! After our purchase of the RX 350 SUV, we received almost two hours of "instruction" from Bryan Walker. From the navigation system and bluetooth, XM music, phone - it all seemed complicated at first. Bryan walked us through every step to get us "on-board" with all of the extras the vehicle offered. The car drives amazingly well . . . smooth and very quiet . . . handles great in the snow and ice also. Thanks to Bryan, we were able to use all the extra equipment with little learning curve. The instruction by Bryan Walker, a certified Lexus "after purchase specialist" was an added perk to buying at the Reno dealership. More