Dolan Lexus

I have leased four car from this dealership and received nothing but top notch service. Kay Andrade is always very courteous and professional and I love Todd Jones' enthusiasm and "can do" attitude. I als nothing but top notch service. Kay Andrade is always very courteous and professional and I love Todd Jones' enthusiasm and "can do" attitude. I also must commend Brian Ralston on his knowledge and courtesy. I even must comment on the improved public relations efforts; for example TV commericals. More

Kim was very knowledgeable and helpful during the sales meeting as well as very accommodating after the sale in making sure that all our needs were satisfied when we returned for follow up service. She w meeting as well as very accommodating after the sale in making sure that all our needs were satisfied when we returned for follow up service. She was able to assist us after the offices closed to answer all questions on operating this great vehicle. She still stays in touch and remembers my birthday, etc! That is real customer care.p More

Kim Anne greeted us with a very friendly smile and made us feel comfortable right away. There were four of us and everyone thought Kim Anne was extremely knowledgeable about All the Lexus models and fea us feel comfortable right away. There were four of us and everyone thought Kim Anne was extremely knowledgeable about All the Lexus models and features of each of them. During her test drive of each car, she showed us all the bells and whistles and we ended up falling in love with the Lexus RX 350 While we were negotiating the price we felt Kim Anne relaxed us and went over all the details of the sale. After we bought the car , she had it all clean and shiny with a big red bow around our car. She took pictures and we sent them Right out to our families!! She showed us how to send them on our iPhone . Kim Anne also took the extra time to program both of our iPhones into the cars computer for hands free calling!! She also helped us play music on the cars blue tooth from our phone!!! What a great feature. I would like to thank Kim Anne for her cheerful nature and making us feel at ease in a stressful event in our lives. She has also been available after we returned home for questions that we had about the car. We would return to buy more cars to Kim Anne. She has our on going business in the future. More

I have a great experience with Kim-Ann of Lexus of Reno. I test drove the model I wanted in the fall and purchased in the new year. Kim-Ann was helpful and informative without overwhelming me with contact. I test drove the model I wanted in the fall and purchased in the new year. Kim-Ann was helpful and informative without overwhelming me with contact. She understood my purchase plan Nd got me into the car of my dreams. Thank you! More

Kim-Ann and Marc made our experience at Lexus of Reno a more than pleasant experience. The 2012 RX 350 will meet all of our needs, the price was within our range. We would like to thank everyone involved i more than pleasant experience. The 2012 RX 350 will meet all of our needs, the price was within our range. We would like to thank everyone involved in sealing the deal. More

We highly recommend Kim-Anne to any one buying new or used car. We bought a new Lexus and love it , we found Kim-Ann very knowledgeable and caring. She takes the stress out of buying a car. We found used car. We bought a new Lexus and love it , we found Kim-Ann very knowledgeable and caring. She takes the stress out of buying a car. We found her to be a big asset to the business. Thank You Kim The Mayfield's More

Thanks! For your assistance, persistence, help, and Thanks! For your assistance, persistence, help, and patience through our purchase experience. We are satisfied customers thanks to Kim-Anne's will-do Thanks! For your assistance, persistence, help, and patience through our purchase experience. We are satisfied customers thanks to Kim-Anne's will-do attitude in working with us to get the car and deal we were looking for. Looking around elsewhere and visiting several times to her specifically she always had a smile despite our apparent indecision. She helped us get there- to the model, year and budget. We're happy customers and will be back! Thank you! More

Everyone is engaging and informative. No high pressure sales. I was a repeat customer largely because of the excellent service. Would recommend this dealership to anyone. sales. I was a repeat customer largely because of the excellent service. Would recommend this dealership to anyone. More

I had a great experience with both Chris and Brian, none of the run around you get in some situations. Answered my question aqnd gave me straight answers , especaly on price. Very definetly recommend bo of the run around you get in some situations. Answered my question aqnd gave me straight answers , especaly on price. Very definetly recommend both of the men I dealt with. More

I have purchased my last two cars from Lexus of Reno. Todd and Kim Anne were both very professional, knowledgable and friendly. I strongly recommend them and the next time I am ready to buy a newer Lexu Todd and Kim Anne were both very professional, knowledgable and friendly. I strongly recommend them and the next time I am ready to buy a newer Lexus, you can be sure I will be looking them up. More