Dolan Toyota

Lived in Reno 13 yrs, purchased Toyota Rav 2011, moved to Coos Bay Oregon.. Our service was so good, we made an apptmnt and drove back to Reno to purchase again. That pretty much says it, Product, Service, S Coos Bay Oregon.. Our service was so good, we made an apptmnt and drove back to Reno to purchase again. That pretty much says it, Product, Service, Sales, Finance.. Thumbs up all the way!! We Love you Guys..... It would be way to much to ask other sales teams to follow Toyota.. You guys are at the front of the pack!! Casey, Thank you so much for being so attentive in listening ( not hearing) to our needs. It was so very important that you understand what we needed because our time was so short.. I think you got us in and out ( financed) in about three hours. Almost 2 of those hours were you waiting on us because we had to make a trip about 45 minutes away to get the check book.. In sales, as far as I am concerned, its all about listening and absorbing everything before you make the sale.. My friend you were perfect! Thanks to all of your, Ellen & Wade Snyder More

I went in at 12pm, with a list of cars I wanted to look at. Not only did I get taken to see those but David also opened my eyes to other cars that were within my price range with great consideration to the at. Not only did I get taken to see those but David also opened my eyes to other cars that were within my price range with great consideration to the other items on my list of what I wanted in a car. Within those was a Chevy Sonic that was practically new with very low mileage! I fell in love with it! He was also so great that my boyfriend who had come with me decided to buy a car from him too. David was friendly, and really did listen to what we wanted and could afford within the car. He was not at all pushy as I was afraid of(being my first time car shopping). He helped both me and my boyfriend, worked hard with the banks to get the affordable payments for both me and my boyfriend, in the process going all day(10hrs) with a smile on his face and a bounce in his step. The next day my boyfriend's car was ready to be picked up but mine was not(as it was just traded in and had to still go though inspection). Even though it was not ready the next day ether, David still got it out of shop so that I can sit in it to reform in my mind that this was the car I wanted. Not only is David great at being a sales person the day of, but still goes above and beyond what I think would be in his job duties to please the customers! More

Kory was great to work with and as always, Jay Jay and staff ensured that I received a fair deal. I am a previous customer of Dolan Toyota many times over. I wouldn't consider doing business with any ot staff ensured that I received a fair deal. I am a previous customer of Dolan Toyota many times over. I wouldn't consider doing business with any other dealership this side of the Mississippi. They're a fantastic group of professionals. My sincere thanks, John Santoemma & Elsa Calderon More

Keep it up Reno Toyota. From the point I came into Reno Toyota to the time I left I had a good purchasing experience& will be back for my next vehicle. Toyota to the time I left I had a good purchasing experience& will be back for my next vehicle. More

Car number 6 in 10 yrs! Stan Arnold and Steve Nadeau make the auto purchasing experience smooth and easy. I am very satisfied with the top notch customer service I receive every time I come in. They meet all the auto purchasing experience smooth and easy. I am very satisfied with the top notch customer service I receive every time I come in. They meet all my expectations and beyond. Purchased a 2013 Sequioa and they gave me a great deal and I was in and out of there in a timely manner. The finance guy (John) was also a pleasure to deal with he was very friendly, polite and informative to the buying process. Cant express how happy I am with this auto purchase. More

The experience that we had at Reno Toyota-Scion was top notch. I would recommend anyone in the new or used car market to pay Shaun a visit. The level of customer service that he gave us was exceptional a notch. I would recommend anyone in the new or used car market to pay Shaun a visit. The level of customer service that he gave us was exceptional and he was both professional and personable throughout our time there. The most important thing I can say about Shaun and the Reno Toyota dealership is that they make you feel taken care of. It never hurts when they offer you a great deal on your trade in and then another great deal on the actual vehicle you want to purchase! Even if I hadn't purchased a vehicle from them I would not hesitate to point business in their direction. More

I dealt with Lexie Brecke and Casey White in Internet Sales. Although I ultimately did not purchase a Toyota product, I have to express what a positive, enjoyable, and refreshingly candid experience I ha Sales. Although I ultimately did not purchase a Toyota product, I have to express what a positive, enjoyable, and refreshingly candid experience I had with these employees. Casey and I test drove a Rav4 that morning, and I returned later that eve with my husband, who liked another pre-owned vehicle on the lot. The final decision to buy a brand new 2014 car in another make was in no way a derogatory commentary on this dealership or its staff, but rather a matter of personal taste and budget. In my own family there are 2 individuals who will possibly be purchasing Toyotas in the next 6 months and to them, as well as Dealerrater.com and YELP readers, I whole-heartedly recommend this dealership, and particularly Lexie or Casey, for your Toyota purchase!!! More

Beth Provided excellent customer service, I was able to get the car I wanted for the price I wanted. The customer service at Reno Toyota is always phenomenal we will always come back for the superb Custome get the car I wanted for the price I wanted. The customer service at Reno Toyota is always phenomenal we will always come back for the superb Customer service. More

The customer service I received working with Beth and Justin was phenomenal! The Toyota team was friendly, courteous, and knowledgeable. Any apprehensions or questions I had about the Toyota Tacoma wer Justin was phenomenal! The Toyota team was friendly, courteous, and knowledgeable. Any apprehensions or questions I had about the Toyota Tacoma were answered quickly and honestly. Hands down this is the best dealership to purchase any new or used Toyota! I recommend buying here to all of my friends and family! More