Dolan Toyota

As a woman on my own I was nervous about dealing with aggressive and overbearing salespeople. I had a very good experience with Jen, who was professional, informative and very knowledgeable. She was no aggressive and overbearing salespeople. I had a very good experience with Jen, who was professional, informative and very knowledgeable. She was not at all pushy, and it made the car buying experience a pleasure instead of the ordeal I was anticipating. I would recommend her to anyone I know in the market for a vehicle. More

We recently purchased a 2013 Highlander from Reno Toyota. Our salesman, Danny Frank was extremely knowledgeable and very helpful with our purchase. He spent time with us, answered our questions and was a ple Our salesman, Danny Frank was extremely knowledgeable and very helpful with our purchase. He spent time with us, answered our questions and was a pleasure to work with -- excellent customer service. We will recommend Danny and Reno Toyota to our friends. This makes our third purchase from Reno Toyota and employees like Danny are the reason we keep coming back. More

Reno Toyota dealership was very accommodating and patient with us. Our salesperson (Beth pollard) was very courteous and had a very positive attitude. We were able to review all the vehicles that we wanted t with us. Our salesperson (Beth pollard) was very courteous and had a very positive attitude. We were able to review all the vehicles that we wanted to and all of our questions were answered. The facilities was very clean and impressive. We got a complete tour of the dealership and the employees all displayed exceptional customer courtesy and customer service. We purchased the vehicle that we were looking for and before we left, we were personally thanked by a member of the Dolan family. I would highly recommend Reno Toyota for great car and a great price. More

Hadie Itani was very helpful with helping us find the used car that best fit our needs in every category. We needed a specific size with a specific payment and it took him less than a week to find this c used car that best fit our needs in every category. We needed a specific size with a specific payment and it took him less than a week to find this car and put our payments right where they needed to be. He was very helpful in making sure it got everything we needed before we picked it up and took very good care of us!! More

Shaun Taylor especially is a jewel. He followed through every step of the way for me. He made such an effort to shorten the buying process and made it so easy. He did little extras not required as to makin every step of the way for me. He made such an effort to shorten the buying process and made it so easy. He did little extras not required as to making the truck perfect. I love this place and we have purchased quite a few Toyotas from Reno Toyota since 1984.Their reputation is beyond reproach . More

Casey White was eager to help me find the right car without feeling any pressure. He took the time with me that I wanted. If it wasn't for Casey I wouldn't have purchased my 2014 4 Runner today. I love without feeling any pressure. He took the time with me that I wanted. If it wasn't for Casey I wouldn't have purchased my 2014 4 Runner today. I love Toyota! What a great experience and group of people. More

Great and amazing service! Me and my wife went in originally to find an older SUV and Shaun was very very helpful in showing us every SUV that was in our price range after about an hour of looking ar originally to find an older SUV and Shaun was very very helpful in showing us every SUV that was in our price range after about an hour of looking around the lot he showed us a 2013 Rav4 we felt that this would be well outside of our price range but we agreed to let them run the numbers for us but we had to leave town, however they said we could come back the next day. So the next day we get the call back and said great news we got approved but at a high interest rate and a hefty down payment. Long story short after a few more days the got us in the SUV we wanted at a lower interest rate than they originally said and took off the down payment all together and they gave us a great trade-in value for our other car. This dealership is absolutely the best in Reno, oh and they have free monsters! Definitely going back for my next new car someday. More

Casey was a great salesman,he took the time to help me find exactly what I wanted. One of the best salesman I have gotten to deal with. Will recommend and go to again..Thanks!!! find exactly what I wanted. One of the best salesman I have gotten to deal with. Will recommend and go to again..Thanks!!! More

We really felt taken cared of by Shaun Taylor in regards to our purchase of a new 2013 Toyota Highlander. Shaun was very helpful and knowledgeable with the Highlander. We still feel that he is someone we c to our purchase of a new 2013 Toyota Highlander. Shaun was very helpful and knowledgeable with the Highlander. We still feel that he is someone we could call and ask questions if need be about our new vehicle. We think he is an exceptional employee, and we would purchase a car through him again. This is our third Toyota. More

Lived in Reno 13 yrs, purchased Toyota Rav 2011, moved to Coos Bay Oregon.. Our service was so good, we made an apptmnt and drove back to Reno to purchase again. That pretty much says it, Product, Service, S Coos Bay Oregon.. Our service was so good, we made an apptmnt and drove back to Reno to purchase again. That pretty much says it, Product, Service, Sales, Finance.. Thumbs up all the way!! We Love you Guys..... It would be way to much to ask other sales teams to follow Toyota.. You guys are at the front of the pack!! Casey, Thank you so much for being so attentive in listening ( not hearing) to our needs. It was so very important that you understand what we needed because our time was so short.. I think you got us in and out ( financed) in about three hours. Almost 2 of those hours were you waiting on us because we had to make a trip about 45 minutes away to get the check book.. In sales, as far as I am concerned, its all about listening and absorbing everything before you make the sale.. My friend you were perfect! Thanks to all of your, Ellen & Wade Snyder More