Dolan Toyota

Professional, courteous and no pressure sales. I will definitely recommend to others. Very busy dealership but plenty of staff available to assist with sales, service and financing. definitely recommend to others. Very busy dealership but plenty of staff available to assist with sales, service and financing. More

Everyone was very freindly and great to work with UNTIL we got the truck home. We even told everyone how great they were to work with, and how pleased we were with the service. TWO WEEKS later we were told we got the truck home. We even told everyone how great they were to work with, and how pleased we were with the service. TWO WEEKS later we were told to bring the truck back because they could not finance us. They wasted our time! Also they said and wrote on paper the amount they would give for our trade-in and when taking a closer look at the paper we signed they actually gave us $800 less than what they said, and NEVER informed us of the difference. What kind of dealership says you are financed and lets you take a vehical home, when in reality they DON'T HAVE A CLUE!?!? WE ARE VERY DISSAPOINTED IN RENO TOYOTA AND WILL NEVER RECOMMEND THEM TO ANYONE! More

I was allowed to wander the lot without being pressured and then Chris Verrinder met me at the door when I was ready to do business. Chris V was very polite informative and no pressure. He got the deal tha and then Chris Verrinder met me at the door when I was ready to do business. Chris V was very polite informative and no pressure. He got the deal that was close to my terms and Chris Clark did a quick and informative financial transaction. Both were excellent to work with and it was overal a very pleasant experience. More

The experience is the most pleasurable I have had in buying a new car in my 40 years of buying cars. Once the foundation was set every step went smoothly and effeciently. buying a new car in my 40 years of buying cars. Once the foundation was set every step went smoothly and effeciently. More

A pretty painless experience. Thank you Travis and Michael. I love my little car! I swear I will never buy anything other than a Toyota/ Scion again. They are the best! Michael. I love my little car! I swear I will never buy anything other than a Toyota/ Scion again. They are the best! More

My husband and I came to the dealership to receive a gift certificate that I had won in a contest. After picking up the certificate, my husband approached Mr. Gulist and asked to see the selection of Toyota certificate that I had won in a contest. After picking up the certificate, my husband approached Mr. Gulist and asked to see the selection of Toyota Camrys that were on the lot. Mr. Gulist showed us what was available, along with information about each vehicle. I told Mr. Gulist that while our current vehicle was advanced in mileage (191,000) we were not in the market for a vehicle, as we have other outstanding debt. Mr. Gulist was careful to inform us that we had several financing options. Mr. Gulist invited us to take a car for a drive, then introduced us to Mr. Itani, who handled the sale of the vehicle. We were able to reach an agreement, with Mr. Satica's assistance. Overall, the experience was very unique. We told the salesman what we could afford, he made it happen. More

I did a lot on the computer with Hadi first. I told him what I wanted and asked for estimate on my trade in. He found what I wanted, we went in I saw my SUV and the rest flew by!!! I left with my new Highl what I wanted and asked for estimate on my trade in. He found what I wanted, we went in I saw my SUV and the rest flew by!!! I left with my new Highlander happy as a clam! Great service, friendly staff and a GREAT DEAL! I will recommend Reno Toyota to EVERYONE!! THANKS GUYS UR AWESOME!!! I HAVE A BEAUTIFUL BLUE TOYOTA HIGHLANDER!!! More

This purchase was completed mostly by email. It involved my twin daughters, their Grand Parents and myself. The shear volume of people involved might have panicked some staff but the Reno Toyota staff. The my twin daughters, their Grand Parents and myself. The shear volume of people involved might have panicked some staff but the Reno Toyota staff. The sales staff moved as if they handled this type of sale everyday. The vehicle price was agreed upon via email. Communication with staff was timely, clear and straight forward. We were notified of the vehicles arrival again by email. All five of us arrived at the dealership, the staff did not seem the least bit worried. The car was ready and my daughters test drove it. Beth Pollard was great, letting both of them test drive it, explaining everything to them which sometimes required three heads to be in the front seats simultaneously. The paper work was fast and seamless, even when I had to have my insurance company fax over the proof of insurance. I had the service department cut and program a spare key, so Beth made sure to introduce bot my daughters and myself to our new service adviser. This is the third new vehicle we have purchased from Reno Toyota sense 2008. The experience has once again been outstanding. We have and will continue to recommend Reno Toyota to our friends and family. GREAT JOB!! More

Beth was great to work with. Very courteous, not pushy and put up with my negotiating without pause. We had a great experience and are very happy with our purchase which we are confident will be a great i and put up with my negotiating without pause. We had a great experience and are very happy with our purchase which we are confident will be a great investment as the Toyota name is respected. I wouldn't hesitate to ask for Beth, she has lots of awards on her wall and I can see why when working with her, we won't hesitate to us her again. More

I came in to look at a 2011 Jeep Grand Cherokee just to test drive and ended up signing on the dotted line. My experience at Reno Toyota and working with Michael Wood in particular was excellent. From th test drive and ended up signing on the dotted line. My experience at Reno Toyota and working with Michael Wood in particular was excellent. From the beginning he was honest and up front with me about the vehicle I was test driving and was able to answer any and all questions that I had. I appreciated that Michael wasn't like your typical car dealer and never pressured me into a purchase. He simply took the numbers that I was comfortable with and we were able to make a deal. It was a very smooth process from test drive to purchase not to mention I got a great price on the vehicle I purchased. I would recommend Reno Toyota to any and all looking for a vehicle. More