
Dolan Toyota
Reno, NV
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1,171 Reviews of Dolan Toyota
My Sixth New Toyota/Lexus Purchase My wife and I have been buying new Toyota and Lexus products from the Dolan Family since 1998. Recently, I decided to downsize from my '17 Toyota Tun My wife and I have been buying new Toyota and Lexus products from the Dolan Family since 1998. Recently, I decided to downsize from my '17 Toyota Tundra Limited to a '20 Toyota Tacoma TRD PRO because Toyota was finally offering an electrically adjustable driver's seat AND LED Headlights. The older I get, the more that comfort is important to me, and my old eyes LOVE the new LED lights. Everyone I interacted with at Dolan Toyota was on top of their game, easy to work with, and really made my buying experience simple and stress free. I know, hard to believe for a car dealer, right? A big shout out (and thank you) to Jeremy Sinner ( a rock star), plus Brandon and Chris (Dr Chow) in customer sales. They went above and beyone to treat me well, and then some! I got my new TRD PRO yesterday in the new Army Green color, and love, love, love it! More
Excellent customer service This dealership went out of their way to help us. Have to say I hate going to try to buy a new car. Aaron was a great and awesome salesman. Very profe This dealership went out of their way to help us. Have to say I hate going to try to buy a new car. Aaron was a great and awesome salesman. Very professional and never once did they stop until we had a new car. The Dolan family lived up to the word. It didn't look good but he entire staff kept working and never stopped working our deal like most of the dealerships would have in Reno. We are very happy and will always recommend this dealership to family and friends. Thank you More
Fairness and honesty! Dolan Toyota is a no pressure and no hassle dealership. Salesman are knowledgeable and straightforward. Overall an awesome experience and would recomm Dolan Toyota is a no pressure and no hassle dealership. Salesman are knowledgeable and straightforward. Overall an awesome experience and would recommend Dolan anyone. Thanks again. More
Excellent customer service Everyone from the greeter to product specialist to finance mgr to delivery specialist including the sales executive assistant were very helpful, kind, Everyone from the greeter to product specialist to finance mgr to delivery specialist including the sales executive assistant were very helpful, kind, and easy going. There was no pressure, easy to work with. More
New Car Purchase Our experience in purchasing a new Toyota was very good. The dealership was willing to negotiate, and the staff was very cooperative and helpful. Eve Our experience in purchasing a new Toyota was very good. The dealership was willing to negotiate, and the staff was very cooperative and helpful. Everyone we dealt with was professional and customer oriented: front desk, sales, finance, delivery, parts. Staff took time to explain all aspects of the vehicle and the purchase very thoroughly, we always felt welcome going back to ask questions. More
Toyota Certified Pre Owned Overall good experience. Friendly and helpful staff. Emails were answered very quickly which was very much appreciated. The only disappointment we had Overall good experience. Friendly and helpful staff. Emails were answered very quickly which was very much appreciated. The only disappointment we had is when we got the car home and really looked at the detailing that was supposedly done. Eddy our sales rep was spectacular and easy to work with. More
Tacoma purchase My experience in purchasing my new Tacoma was good. The dealership was willing to negotiate, and the staff was very cooperative and helpful. I would b My experience in purchasing my new Tacoma was good. The dealership was willing to negotiate, and the staff was very cooperative and helpful. I would buy from this dealership again. More
Service Everyone very pleasant. Clean facility. Quick to wait on you. The only issue is they did not have parts for my car ordered ahead of time. I had t Everyone very pleasant. Clean facility. Quick to wait on you. The only issue is they did not have parts for my car ordered ahead of time. I had to come back. Suggest request parts when clear what is needed at time of service. I brought in to replace a mirror. That had been recommended before. More
Exceptional Service Everyone at Dolan Toyota was awesome, especially our salesman Tony Promise! He was phenomenal! We will be customers for life because of him!!! He unde Everyone at Dolan Toyota was awesome, especially our salesman Tony Promise! He was phenomenal! We will be customers for life because of him!!! He understood every need we had and met them. He was extremely knowledgeable and professional! We never felt any pressure to buy!! We also worked with Steve Umphress in finance. He was very kind, professional, and made the buying process as easy as possible!! Great team at Dolan Toyota! More
Took a while but worth the wait. Did a good job and shuttled me to my destination for waiting. Kept me informed. Helpful in doing 30,000 mile service a little early - saved a trip! Did a good job and shuttled me to my destination for waiting. Kept me informed. Helpful in doing 30,000 mile service a little early - saved a trip! More