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Dolan Toyota

Reno, NV

4.1
1,174 Reviews

2100 Kietzke Ln

Reno, NV

89502

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1,174 Reviews of Dolan Toyota

August 04, 2019

Very Good Service Department - Customer Focused I've been taking my 2005 Highlander to Dolan for routine maintenance and some significant repairs (brakes, etc.) for several years and they are consis More

by Reno THL Guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kent Scott
Aug 05, 2019 -

Dolan Toyota responded

So glad we delivered a 5-star experience! We appreciate your positive feedback about your service appointments and the customer service you have received from us over the years. Thank you for your repeat business and your kind recommendation, too. Hope to see you again soon! The Dolan Toyota Team.

August 02, 2019

Fantastic Buying Experience It was so easy to Lease a new Toyota Tacoma while my Lexus Lease was still active. Everything went smooth from getting and closing the deal. Courtes More

by Snow White
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Nadeau, Zac Barrett
Aug 02, 2019 -

Dolan Toyota responded

Thank you for your review of Dolan Toyota! We are so pleased to read about your enjoyable car lease experience and we appreciate your compliments about our team, too. We would love to work with you again in the future and have a great day!

August 02, 2019

Long distance deal I completed my transaction online from Chicago and got the best deal I could find anywhere in the country. I picked up my car and was out of the deal More

by Steve C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DJ Stacey
Aug 02, 2019 -

Dolan Toyota responded

Hi Steve! Thank you for your review of Dolan Toyota. It's wonderful to read about your recent car-buying experience, especially since you made the long journey to Nevada from Chicago! We greatly appreciate your business and your support. Have a great day and enjoy your new car!

July 29, 2019

Fake Promises This is the worst experience I have ever had with a dealer. I have scheduled an appointment with Dolan Toyota( Reno, NV) on 7/28/19 at 12 PM to che More

by SAI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Thomas Armas, Wyatt Price
Aug 12, 2019 -

Dolan Toyota responded

Sai - I can assure you that it was never our intention to mislead you. It's our goal to help our customers get into the best vehicle for them, and I would like to see if there is anything further I can do to help here. I'm going to look for your contact information, but would you please give me a call so we can discuss this further? Thank you, DJ Stacey - Sales Manager - 775-384-5208

July 25, 2019

Efficient, polite, attentive and knowledgeable Using your website to select and prequalified made our onsite visit quicker. The product technician, Toby, is courteous and knowledgeable. Alexia is a More

by Margaret
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toby and Alexia
Jul 26, 2019 -

Dolan Toyota responded

Thank you for the positive feedback, Margaret! We are so happy to hear that Toby and Alexia delivered knowledgeable service that made your buying -process a success. Safe driving in your new ride!

July 24, 2019

Great experiences time after time. I recently had my first bad experience at Dolan Toyota as a result of a miscommunication and poor timing. However, upon communicating my experience, t More

by andyg667
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brady Dolan
Jul 24, 2019 -

Dolan Toyota responded

Thank you for your review of Dolan Toyota. I'm so glad we could make things right by you and we appreciate your kind recommendation. Thank you for your support and for giving us another opportunity to get it right! We hope to see you again soon.

July 24, 2019

great! Kris helped me through this process of buying my first car. He helped me get exactly what I wanted and was very accommodating and helpful through the More

by Tacoma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Surabotsopon
Jul 25, 2019 -

Dolan Toyota responded

We are honored that you came to Dolan Toyota for your first car! It's fantastic to hear that Kris helped pair you with the best option for you. Thank you very much for the many kind words. We wish you safe and happy driving!

July 21, 2019

Service Great service. The process was very fast and efficient and the new use of Uber makes getting errands done while you wait more convenient overall. More

by Tundra123
Recommend Dealer
Yes
Employees Worked With
Nile
Jul 22, 2019 -

Dolan Toyota responded

Thanks for this great feedback. We appreciate you choosing to service your Tundra at Dolan Toyota!

July 12, 2019

25 K Service The individual, in the service department, hat helped me did a wonderful job of explaining the entire process! Britney Rae is an asset to the departm More

by Halfbasq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Britney Rae
Jul 12, 2019 -

Dolan Toyota responded

It was our pleasure to assist you at your recent visit! We are happy to hear that Britney delivered a five-star experience. Hope to see you next time at Dolan Toyota!

July 10, 2019

Customer Friendly Dealership Very easy dealership to work with. Everyone was friendly and accommodating. Able to make a quick deal. No hassles. Definitely would recommend Dolan’s More

by Tacoma Man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic, Nick and Jaro and Sarah
Jul 10, 2019 -

Dolan Toyota responded

This is what we love to hear! It's wonderful that you had an easy car-buying process and were able to get the deal you needed quickly. Thank you for reviewing Dolan Toyota!

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