
Dolan Toyota
Reno, NV
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1,174 Reviews of Dolan Toyota
Amazing quality of service Awesome! Was able to do everything online. Start to finish with the deal in under 1 hour. Drove to the dealership to find everything we discussed perf Awesome! Was able to do everything online. Start to finish with the deal in under 1 hour. Drove to the dealership to find everything we discussed perfect and waiting. Very easy dealership and no stress when buying. More
Recalls Our service rep was fantastic really treated me like family which is the Dolan way! Thank you so much for your kindness and respect. Michael even reme Our service rep was fantastic really treated me like family which is the Dolan way! Thank you so much for your kindness and respect. Michael even remembered my name when I picked up my car More
Great experience Philip in sales and Steve in finance were straight with me when I had questions, thoroughly explaining the options I had in front of me. No pressure, Philip in sales and Steve in finance were straight with me when I had questions, thoroughly explaining the options I had in front of me. No pressure, just information. We'll be back when we get my wife's car. Highly recommend. More
Service I didn’t have to wait an extended time. Staff updated me of wait time . Lots of coffee selection. The ambiance of the facility is friendly. Inside of I didn’t have to wait an extended time. Staff updated me of wait time . Lots of coffee selection. The ambiance of the facility is friendly. Inside of my car was cleaned for its complimentary wash. The staff looks cool with their cowboy outfit. Nei hah!!🦄 More
Dolan Toyota Sales Experience This is our second Toyota purchase from Dolan Toyota. They have always been efficient, knowledgeable and easy to work with. Sahara G. was our initial This is our second Toyota purchase from Dolan Toyota. They have always been efficient, knowledgeable and easy to work with. Sahara G. was our initial contact. She was extremely patient as we looked at many vehicles and she knew her product line. She was a pleasure to work with. Thank you Dolan Toyota. More
Amazing! We couldn't be more happy with our Corolla Hybrid and the customer service we received from Reno Toyota!! I've heard horror stories about buying a new We couldn't be more happy with our Corolla Hybrid and the customer service we received from Reno Toyota!! I've heard horror stories about buying a new car but they made it easy and an experience to remember. Thank you! More
4 Runner purchase Excellent service! The best car purchasing experience ever. Israel, Nick, (finance-sorry if I got the name wrong), and Tyler treated us like royalty f Excellent service! The best car purchasing experience ever. Israel, Nick, (finance-sorry if I got the name wrong), and Tyler treated us like royalty from start to finish. This is the way car buying should be. More
Toyota experiance They were great ( except for one of the managers) while trying to get me to buy, once vehicle was purchased they couldn’t less about my questions , co They were great ( except for one of the managers) while trying to get me to buy, once vehicle was purchased they couldn’t less about my questions , concerns or properly completing the work needed on paint/tint as promised More
Lease End Problems with consulting & getting a straight answer in regard to Financial. It was 3.99 if this many years & something unclear if this many years. Ve Problems with consulting & getting a straight answer in regard to Financial. It was 3.99 if this many years & something unclear if this many years. Very hard to reach Toyota Financial as I was trying to finance my 2016 RAV with them at the end of my lease. Extremely hard to reach a person & then when we did with help from Toyota agent & requested docs for my bank, the financial office never sent all the docs even after several calls from me & my bank. Never sent all docs. My bank & I both made numerous calls & finally I decided it was too complicated to get things done with Toyota—that is unless I want a new car. I gave up. Financed with my bank & tossed the thought of a new 4-Runner. It was just a thought anyway. End of story. More
June 4, 2019 To the manager working that day wearing a black polo (service department). Don’t be condescending if I ask a question regarding my car. I didn’t appre To the manager working that day wearing a black polo (service department). Don’t be condescending if I ask a question regarding my car. I didn’t appreciate your statement “I xxxxx when it’s cold and it’s Winter.” I wasn’t “xxxxxxxx” I was inquiring. More