Dolan Toyota

Service I didn’t have to wait an extended time. Staff updated me of wait time . Lots of coffee selection. The ambiance of the facility is friendly. Inside of I didn’t have to wait an extended time. Staff updated me of wait time . Lots of coffee selection. The ambiance of the facility is friendly. Inside of my car was cleaned for its complimentary wash. The staff looks cool with their cowboy outfit. Nei hah!!🦄 More

Dolan Toyota Sales Experience This is our second Toyota purchase from Dolan Toyota. They have always been efficient, knowledgeable and easy to work with. Sahara G. was our initial This is our second Toyota purchase from Dolan Toyota. They have always been efficient, knowledgeable and easy to work with. Sahara G. was our initial contact. She was extremely patient as we looked at many vehicles and she knew her product line. She was a pleasure to work with. Thank you Dolan Toyota. More

Amazing! We couldn't be more happy with our Corolla Hybrid and the customer service we received from Reno Toyota!! I've heard horror stories about buying a new We couldn't be more happy with our Corolla Hybrid and the customer service we received from Reno Toyota!! I've heard horror stories about buying a new car but they made it easy and an experience to remember. Thank you! More

4 Runner purchase Excellent service! The best car purchasing experience ever. Israel, Nick, (finance-sorry if I got the name wrong), and Tyler treated us like royalty f Excellent service! The best car purchasing experience ever. Israel, Nick, (finance-sorry if I got the name wrong), and Tyler treated us like royalty from start to finish. This is the way car buying should be. More

Toyota experiance They were great ( except for one of the managers) while trying to get me to buy, once vehicle was purchased they couldn’t less about my questions , co They were great ( except for one of the managers) while trying to get me to buy, once vehicle was purchased they couldn’t less about my questions , concerns or properly completing the work needed on paint/tint as promised More

Lease End Problems with consulting & getting a straight answer in regard to Financial. It was 3.99 if this many years & something unclear if this many years. Ve Problems with consulting & getting a straight answer in regard to Financial. It was 3.99 if this many years & something unclear if this many years. Very hard to reach Toyota Financial as I was trying to finance my 2016 RAV with them at the end of my lease. Extremely hard to reach a person & then when we did with help from Toyota agent & requested docs for my bank, the financial office never sent all the docs even after several calls from me & my bank. Never sent all docs. My bank & I both made numerous calls & finally I decided it was too complicated to get things done with Toyota—that is unless I want a new car. I gave up. Financed with my bank & tossed the thought of a new 4-Runner. It was just a thought anyway. End of story. More

June 4, 2019 To the manager working that day wearing a black polo (service department). Don’t be condescending if I ask a question regarding my car. I didn’t appre To the manager working that day wearing a black polo (service department). Don’t be condescending if I ask a question regarding my car. I didn’t appreciate your statement “I xxxxx when it’s cold and it’s Winter.” I wasn’t “xxxxxxxx” I was inquiring. More

Excellent Wonderful experience. Very helpful, polite and personable. Made sure I had everything I wanted. Explained all items and got a great deal! Love my new Wonderful experience. Very helpful, polite and personable. Made sure I had everything I wanted. Explained all items and got a great deal! Love my new 4Runner. Thanks Israel and Zack More

Best car buying experience EVER! Toby was a joy to work with - we got a fair price for trade in - as well as worked to get us the best vehicle price. Very relaxed, didn’t feel pressur Toby was a joy to work with - we got a fair price for trade in - as well as worked to get us the best vehicle price. Very relaxed, didn’t feel pressure - Michael in finance was awesome - very thorough. I loved Sarah the delivery specialist - so helpful. BTW KUDOS to Dolan for having women on staff who know automotive and mechanical info as well as technology! More

New Purchase Kris Surabotsopon was our salesperson once again for our 2nd new car purchase. He was amazing. He gave us all the information and option choices so Kris Surabotsopon was our salesperson once again for our 2nd new car purchase. He was amazing. He gave us all the information and option choices so we could make the best informed decision. We were very satisfied with the pricing he offered us. Car buying should always be this way. The customer service he, the loan officer, and Dolan team members provided were professional and friendly. Kris made us feel a part of the Dolan family and he truly went above and beyond once again. He was there for us from the appointment time to delivery time. The loan officer also did an amazing job. What is unique about this experience is the courtesy call Kris does to check in on how everything is going with our new car. He did this on our prior purchase as well. Great customer service In the future we are looking to add a Dodge van, we will be going to Dolan and Kris Surabotsopon will be our salesperson. We are so happy we found Dolan, it’s team members, and Kris. Thank you More