Dolan Toyota

Dealership should have had parts in stock for recall item.. We will now need to return again outside of routine service schedule to have the recall repair made. Waste of our time. I would also rate the quality We will now need to return again outside of routine service schedule to have the recall repair made. Waste of our time. I would also rate the quality of our new 2018 Tacoma as below average. Constant shifting of auto transmission, grabbing brakes, cheap seats that rattle,poor room for feat on long distance drives, and only slightly better gas mileage than full size truck. What happened to the Toyota standard when it came to this truck? I should add that I have complained about these items each trip for service, but of course the dealership can't fix them because the failure is in the design. More

Great customer service Nate Pecson went above and beyond to make sure that I had the best customer service experience I will recommend this place to a friend. Nate Pecson went above and beyond to make sure that I had the best customer service experience I will recommend this place to a friend. More

Efficient and effective I received a great service and felt comfortable all the time. The attention was fast enough and my time highly respected. Transportation services were I received a great service and felt comfortable all the time. The attention was fast enough and my time highly respected. Transportation services were provided on time. More

Outstanding Experience The staff at Dolan Toyota of Reno exceeded my expectations in every way. They were kind, genuine, hard working and helped me get in to the vehicle I The staff at Dolan Toyota of Reno exceeded my expectations in every way. They were kind, genuine, hard working and helped me get in to the vehicle I wanted at a price I could afford. I highly recommend anyone in the market for a new or used car to stop by Dolan Toyota and see all the have to offer. More

Finance end of lease auto Everyone we dealt with was super attentive and courteous. Very professional. Steve and Mike made us feel welcome and appreciated. We will be back agai Everyone we dealt with was super attentive and courteous. Very professional. Steve and Mike made us feel welcome and appreciated. We will be back again for future purchases. More

Service It was the first time I used this dealership for service, and I was very very impressed. The service department is very organized and well run. It was the first time I used this dealership for service, and I was very very impressed. The service department is very organized and well run. More

Excellent customer service From start to finished excellent service A shout to Austin, Geoffrey, Zac and Alexia. I will purchase another vehicle and send all my friends and fa From start to finished excellent service A shout to Austin, Geoffrey, Zac and Alexia. I will purchase another vehicle and send all my friends and family to your dealership. Outstanding service More

Great experience Dolan Toyota has a great selection of vehicles. The sales staff were great to work with. Nate Pacson was very knowledgeable, worked hard to make sure Dolan Toyota has a great selection of vehicles. The sales staff were great to work with. Nate Pacson was very knowledgeable, worked hard to make sure we had everything we needed and made sure we were taken care of from start to finish. More

Great service experience! I took my vehicle for a 75k service and was very happy with the professional and courteous service I received. Service advisor Kent was great about ex I took my vehicle for a 75k service and was very happy with the professional and courteous service I received. Service advisor Kent was great about explaining the services necessary and the cost. He helped me prioritize the follow up services I needed done to my vehicle and the vehicle was ready at the time he promised. I was also impressed by Evelyn in the scheduling department. I appreciated her follow-thorough in making sure my questions were answered. Overall, it is a welcoming and professional dealership. I bought my vehicle there and after 5 years continue taking it to them for service. Thank you! Katia A. More

Easy to get it done It was very easy to take care of recall. I made an appountment but then had to drop it early because of scheduling problem for me. That was no problem It was very easy to take care of recall. I made an appountment but then had to drop it early because of scheduling problem for me. That was no problem, and they actually got to it the night before and i picked it up early the next day. More