
Dolan Toyota
Reno, NV
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1,171 Reviews of Dolan Toyota
Great service experience! I took my vehicle for a 75k service and was very happy with the professional and courteous service I received. Service advisor Kent was great about ex I took my vehicle for a 75k service and was very happy with the professional and courteous service I received. Service advisor Kent was great about explaining the services necessary and the cost. He helped me prioritize the follow up services I needed done to my vehicle and the vehicle was ready at the time he promised. I was also impressed by Evelyn in the scheduling department. I appreciated her follow-thorough in making sure my questions were answered. Overall, it is a welcoming and professional dealership. I bought my vehicle there and after 5 years continue taking it to them for service. Thank you! Katia A. More
Easy to get it done It was very easy to take care of recall. I made an appountment but then had to drop it early because of scheduling problem for me. That was no problem It was very easy to take care of recall. I made an appountment but then had to drop it early because of scheduling problem for me. That was no problem, and they actually got to it the night before and i picked it up early the next day. More
Everything I could hope for! 2019 Prius AWD-e XLE Ricky Martinez was incredibly patient and helpful. We drove around the lot, the parking garage and over to the storage lot on Mill Street until we fo Ricky Martinez was incredibly patient and helpful. We drove around the lot, the parking garage and over to the storage lot on Mill Street until we found the PERFECT car for me. We found the car I wanted, with the interior color I wanted, with all of the additions I was hoping for! Ricky worked hard to get me the payments I was happy with, and the price I was looking for on my trade-in. All in all, an EASY process! I arranged to collect the car a couple of days later so there was time to get the windows tinted and the car prepped for collection. I traded in my old car and the changeover was SEAMLESS! I highly recommend using Dolan for any car purchase, lease, trade-in or service. Everyone there was excited as I purchased the first Prius AWD they had seen, and it had only just come off of the delivery truck. Please go check them out, as they WILL find the perfect car for you and make it easy to complete the sale and get what you are looking for!! Their teamwork is exceptional! More
Great Service I came here to get my car serviced and they always do a wonderful job. I was able to get an appointment the same day that I called. They went over the I came here to get my car serviced and they always do a wonderful job. I was able to get an appointment the same day that I called. They went over the services that I needed and got me out 30 minutes before the time that I requested. Very knowledgeable! I always come here and am willing to pay a little extra instead of taking my car somewhere else because I know that they are the best. More
Customer service Customer is number 1, very easy to work with even when there is a problem. There was a mix up on my prepaid service and they made it right. Appreciate Customer is number 1, very easy to work with even when there is a problem. There was a mix up on my prepaid service and they made it right. Appreciate good companies! More
2019 RAV4 Hybrid XSE Loaded Steve Nadeau did an outstanding job on comparing models and comparing my 2016 RAV4 Hybrid Limited. The differences on the 2019 is phenomenal!!! The a Steve Nadeau did an outstanding job on comparing models and comparing my 2016 RAV4 Hybrid Limited. The differences on the 2019 is phenomenal!!! The acceleration and power with the weather package— heated steering wheel, windshield wiper de-icer, and more elbow room with comfortable seating sold me!!! The ride is smooth and not a hard hit or bounce on pot holes, rough terrain!!! Toyota stepped it up a lot!!! The safety features go above and beyond ))) Such a quiet ride with a great JBL sound system ))) I like the remote start from my iPhone, Steve did a very good job on the the available accessories and their descriptions. Thanks Steve for all your help a making this happen, a smooth transition! I would highly recommend the 2019 RAV4 Hybrid XSE and ask for Steve!!! More
Friendly, efficient and fairly quick service Dolan Toyota has great service and sales staff that I find helpful and friendly. I’ve had far superior treatment at Dolan than 2 other dealerships in Dolan Toyota has great service and sales staff that I find helpful and friendly. I’ve had far superior treatment at Dolan than 2 other dealerships in town. I’ll keep coming back. More
Great service Great customer service. From every person that worked there!! I don’t think I’ll ever go to another dealer. I highly recommend for everyone to at leas Great customer service. From every person that worked there!! I don’t think I’ll ever go to another dealer. I highly recommend for everyone to at least try it More
Excellent car buying experience! An easy and no stress buying experience. Andy Anguiano did great at getting me the exact vehicle I wanted. I am totally satisfied with my new truck! T An easy and no stress buying experience. Andy Anguiano did great at getting me the exact vehicle I wanted. I am totally satisfied with my new truck! Thanks to everyone st Dolan Toyota! More
Service Excellent,fast service. Service tech was friendly, professional and very willing to help get our job completed in a timely manner. This was a very ni Excellent,fast service. Service tech was friendly, professional and very willing to help get our job completed in a timely manner. This was a very nice experience. Thank you Duane and Dolan Toyota!! More