
Dolan Toyota
Reno, NV
Filter Reviews by Keyword
By Type
1,171 Reviews of Dolan Toyota
Good experience I really liked that I was given different options before buying a vehicle. Nick was a huge help and I’m very happy with the car I left with. I really liked that I was given different options before buying a vehicle. Nick was a huge help and I’m very happy with the car I left with. More
Great experience! I leased my Tacoma 3 years ago and they were amazing. I stated what i wanted the yearly mileage limit at, they bumped it up no problem and helped me I leased my Tacoma 3 years ago and they were amazing. I stated what i wanted the yearly mileage limit at, they bumped it up no problem and helped me get the payment i needed. Every time i brought it in for a service the entire department was great and very helpful. i always know my truck is in good hands. I went back recently to buy my Tacoma because my lease was ending.Brandon Jones walked me through the entire process, worked on the loan until i got the payment i needed and they got a 4.7 interest rate which is great right now! And very important to me as i am a college student. Jonathan Duarte did all the financing and was very helpful and friendly. I miss understood one of the packages i purchased with my lease and just for the misunderstanding they tinted my windows at no cost to me!! When i first came in to lease my truck i had been to GMC, jeep and Chevy. All of which didnt answer my questions, no return phone calls and when i went in to look at trucks, sales men had left me sitting there for 45 min so they could make another sale. Dolan Toyota had me in the truck i wanted for a great price and payment within 48 hours. I also worked with Jeremy Sinner a lot and he made sure i was taken care of and always got back to me! Needless to say i wouldn't go anywhere else! More
Dealership should have had parts in stock for recall item.. We will now need to return again outside of routine service schedule to have the recall repair made. Waste of our time. I would also rate the quality We will now need to return again outside of routine service schedule to have the recall repair made. Waste of our time. I would also rate the quality of our new 2018 Tacoma as below average. Constant shifting of auto transmission, grabbing brakes, cheap seats that rattle,poor room for feat on long distance drives, and only slightly better gas mileage than full size truck. What happened to the Toyota standard when it came to this truck? I should add that I have complained about these items each trip for service, but of course the dealership can't fix them because the failure is in the design. More
Great customer service Nate Pecson went above and beyond to make sure that I had the best customer service experience I will recommend this place to a friend. Nate Pecson went above and beyond to make sure that I had the best customer service experience I will recommend this place to a friend. More
Efficient and effective I received a great service and felt comfortable all the time. The attention was fast enough and my time highly respected. Transportation services were I received a great service and felt comfortable all the time. The attention was fast enough and my time highly respected. Transportation services were provided on time. More
Outstanding Experience The staff at Dolan Toyota of Reno exceeded my expectations in every way. They were kind, genuine, hard working and helped me get in to the vehicle I The staff at Dolan Toyota of Reno exceeded my expectations in every way. They were kind, genuine, hard working and helped me get in to the vehicle I wanted at a price I could afford. I highly recommend anyone in the market for a new or used car to stop by Dolan Toyota and see all the have to offer. More
Finance end of lease auto Everyone we dealt with was super attentive and courteous. Very professional. Steve and Mike made us feel welcome and appreciated. We will be back agai Everyone we dealt with was super attentive and courteous. Very professional. Steve and Mike made us feel welcome and appreciated. We will be back again for future purchases. More
Service It was the first time I used this dealership for service, and I was very very impressed. The service department is very organized and well run. It was the first time I used this dealership for service, and I was very very impressed. The service department is very organized and well run. More
Excellent customer service From start to finished excellent service A shout to Austin, Geoffrey, Zac and Alexia. I will purchase another vehicle and send all my friends and fa From start to finished excellent service A shout to Austin, Geoffrey, Zac and Alexia. I will purchase another vehicle and send all my friends and family to your dealership. Outstanding service More
Great experience Dolan Toyota has a great selection of vehicles. The sales staff were great to work with. Nate Pacson was very knowledgeable, worked hard to make sure Dolan Toyota has a great selection of vehicles. The sales staff were great to work with. Nate Pacson was very knowledgeable, worked hard to make sure we had everything we needed and made sure we were taken care of from start to finish. More