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Dolan Toyota

Reno, NV

4.2
1,171 Reviews

2100 Kietzke Ln

Reno, NV

89502

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1,171 Reviews of Dolan Toyota

May 12, 2019

Good experience I really liked that I was given different options before buying a vehicle. Nick was a huge help and I’m very happy with the car I left with. More

by Tatiana amador
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick macelli
May 13, 2019 -

Dolan Toyota responded

Happy customers make us happy, Tatiana! Thanks so much for coming to Dolan Toyota for your new car. We wish you safe and happy driving.

May 12, 2019

Great experience! I leased my Tacoma 3 years ago and they were amazing. I stated what i wanted the yearly mileage limit at, they bumped it up no problem and helped me More

by Jacque33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Jones, Jeremy Sinner, Jonathan Duarte
May 13, 2019 -

Dolan Toyota responded

This is such a great review, thank you Jacque! I'm glad to hear you and your Toyota Tacoma will be staying together for years to come. Great choice! Good luck in school, the team at Dolan Toyota will be here when you need us!

May 05, 2019

Dealership should have had parts in stock for recall item.. We will now need to return again outside of routine service schedule to have the recall repair made. Waste of our time. I would also rate the quality More

by Chipstruck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brady Dolan
May 23, 2019 -

Dolan Toyota responded

I'm sorry that we weren't prepared with the recall parts. I can understand why you are frustrated based on your experiences mentioned here and I apologize. I will take this feedback to heart and address this internally. Thank you, Ken Cerny - Service Manager - 775-826-5050

May 05, 2019

Great customer service Nate Pecson went above and beyond to make sure that I had the best customer service experience I will recommend this place to a friend. More

by Rene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Pecson , Andres Ramos
May 06, 2019 -

Dolan Toyota responded

Rene - We are honored to earn your recommendation! Thank you so much for your business and positive feedback about Nate.

May 03, 2019

Efficient and effective I received a great service and felt comfortable all the time. The attention was fast enough and my time highly respected. Transportation services were More

by ecolindres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett
May 03, 2019 -

Dolan Toyota responded

Thank you for stopping by to leave us feedback! We are so glad that you felt comfortable with our team and that our transportation services were helpful to you. If any future issues should arise, the team at Dolan Toyota will be here to help.

May 02, 2019

Outstanding Experience The staff at Dolan Toyota of Reno exceeded my expectations in every way. They were kind, genuine, hard working and helped me get in to the vehicle I More

by Emily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Surabotsopon, Steve Umphress
May 02, 2019 -

Dolan Toyota responded

Hi Emily - Reviews like this one make our day! We are thrilled that our team worked hard to get you into the right car at the right price. Thank you so much for taking the time to recommend us. We hope you continue to love your new car.

May 02, 2019

Finance end of lease auto Everyone we dealt with was super attentive and courteous. Very professional. Steve and Mike made us feel welcome and appreciated. We will be back agai More

by Duffersils
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Parker, Steve Nadeau
May 03, 2019 -

Dolan Toyota responded

We are so happy that Steve and Mike delivered professional service which earned your business! Thank you for the kind words about the Dolan Toyota team. We hope you are loving your new car!

May 01, 2019

Service It was the first time I used this dealership for service, and I was very very impressed. The service department is very organized and well run. More

by Mary/2605
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Bough
May 02, 2019 -

Dolan Toyota responded

Hi Mary - Thank you so much! We are so glad to hear that our Service Team left a great impression for your first visit. We appreciate your support and look forward to our continued relationship.

April 29, 2019

Excellent customer service From start to finished excellent service A shout to Austin, Geoffrey, Zac and Alexia. I will purchase another vehicle and send all my friends and fa More

by mlpapa80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Sallaz and Geoffrey , Zac Barrett
Apr 30, 2019 -

Dolan Toyota responded

What a wonderful review! Thank you so much for the compliments of our service and team. We really appreciate you recommending Dolan Toyota to your family and friends. Have a great day!

April 27, 2019

Great experience Dolan Toyota has a great selection of vehicles. The sales staff were great to work with. Nate Pacson was very knowledgeable, worked hard to make sure More

by Krista
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Pacson, Natalie Pacson, Jonathon Duarte
Apr 29, 2019 -

Dolan Toyota responded

Thank you for commending our staff and the inventory selections. I'm glad you had a great experience working with Nate. Thank you for choosing Dolan Toyota!

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