
Dolan Toyota
Reno, NV
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1,171 Reviews of Dolan Toyota
The Extra Mile I was looking for a hard to find Toyota Tacoma, low miles, 4 doors, 4x4, in good condition and of course for a low price. Most places would tell you I was looking for a hard to find Toyota Tacoma, low miles, 4 doors, 4x4, in good condition and of course for a low price. Most places would tell you it is not possible, not Dolan Toyota! In record time they found my perfect truck and called me down to test drive. Sarah, George, Jesse and Chris made the transaction smooth and easy! More
Toyota Cares for your Toyota! Dolan Toyota in Reno is where I bought my 2018 Corolla and they have been my go-to for all of my car’s maintenance. I have brought it in 3 times so fa Dolan Toyota in Reno is where I bought my 2018 Corolla and they have been my go-to for all of my car’s maintenance. I have brought it in 3 times so far for every 5,000 mi maintenance checks, and because I signed up for the basic Toyota Care package, I haven’t had to pay a single penny for anything! They cover oil changes, topping off fluids, check tire pressure, and rotate your tires. They have a very nice lobby equipped with snacks to buy and complimentary coffee, making it easy to enjoy yourself while you wait for your car. They have been much faster than anticipated every time I’ve been in, and on average have only had to wait an hour! And my personal favorite part - the complimentary car wash! My car comes out looking brand new every time. Would highly recommend. More
Buying a 2019 4 Runner Process was very smooth. Great salesperson in Eric Evans. Very Straight forward process with Michael Parker in finance office. The person doing the Process was very smooth. Great salesperson in Eric Evans. Very Straight forward process with Michael Parker in finance office. The person doing the features overview was very helpful. This is my second 4Runner, so I knew what I wanted and knew the vehicle well. Very happy with my year end deal. More
Took 2 unscheduled visits to fix a simple problem. Disappointed that it took two trips to fix a skid plate on my 4 Runner. I almost lost the skid plate because they didn't bolt it on correctly after a Disappointed that it took two trips to fix a skid plate on my 4 Runner. I almost lost the skid plate because they didn't bolt it on correctly after a routine service. More
New car purchase Our buying experience at Dolan Toyota was great from start to finish.We worked with Steve Umphress, he was very helpful and we never felt pressured, i Our buying experience at Dolan Toyota was great from start to finish.We worked with Steve Umphress, he was very helpful and we never felt pressured, it was a delight working with Steve and we will recommend to any friends and family. More
new service management has driven me away from Dolan this is to let you and Mr. Dolan know that I no longer will be using Dolan for "service" or to purchase a new Toyota. I have bought two cars there this is to let you and Mr. Dolan know that I no longer will be using Dolan for "service" or to purchase a new Toyota. I have bought two cars there and have had them nicely serviced over the years... until LAST WEEK. First of all, I'm a senior having very recently had surgery. I made an APPOINTMENT for last week.....for a "SERVICE". like I always have. After waiting for 3 hours, and the "service" was incomplete.... (listed so I'd go back...ie changing bulb, air filter, cleaning battery cable etc.. they asked if I wanted a free car wash, I said yes....and guess what, after three hours out came my dirty Highlander.....Now that my local Truckee car service carries synthetic car oil....bye bye. More
You Can Name It I enjoyed working with the people at the Dolan Group. They were attentive to my needs and helped me find a nice vehicle that had all the features I n I enjoyed working with the people at the Dolan Group. They were attentive to my needs and helped me find a nice vehicle that had all the features I need at a good price. More
I received what I asked for Dolan TOYOTA surpassed my expectations! I was treated with respect, shown alternatives and in the end was provided with what I asked for. Most importa Dolan TOYOTA surpassed my expectations! I was treated with respect, shown alternatives and in the end was provided with what I asked for. Most importantly, I am vary happy with the vehicle I purchased. (Tacoma TRDPRO) I had several options for my vehicle addition and they utilized their team and resources to make this happen for me. This is an organization I believe in! Because it was about “me” and not just selling another “car”. THANK YOU More
Best first experience at a dealership I went in wanting to buy a Toyota 4Runner and Kris Surabotsupon helped me and did an amazing job. Everything went quickly and smoothly. He did a wonde I went in wanting to buy a Toyota 4Runner and Kris Surabotsupon helped me and did an amazing job. Everything went quickly and smoothly. He did a wonderful job explaining everything and getting me the best deal I could get! This was my first new car and the experience and service was just incredible. More
Best car buying experience I’ve ever had Or salesman, Toby Jennings was great! He was well informed, professional and very nice. Everyone at the dealership was wonderful. We only buy cars fr Or salesman, Toby Jennings was great! He was well informed, professional and very nice. Everyone at the dealership was wonderful. We only buy cars from Dolan Toyota! More