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Dolan Toyota

Reno, NV

4.2
1,171 Reviews

2100 Kietzke Ln

Reno, NV

89502

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1,171 Reviews of Dolan Toyota

December 14, 2018

Excellent! Sara Rooker was very helpful and never pushy. She found the perfect vehicle for me and I couldn't be happier. The process was so short and quick. They More

by Sierrabaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sara Rooker, Ty
Dec 14, 2018 -

Dolan Toyota responded

We are truly grateful for your five-star review! It makes us so happy to hear that Sara found the perfect car for you and got you into it quickly too. We also love that Ty explained all the features of your new vehicle so you were completely comfortable with your purchase. Thank you so much for coming to Dolan Toyota!

December 08, 2018

Horrible misleading sales and finance what a huge inconvenie This dealership rushed me through a trade in , in less than 2 hours Sara from sales had me trade my belongings and take a picture with big red ribbon More

by KERRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sara from sales and Sara from car explained , Mark Miller, Zac Barrett
Nov 29, 2018 -

Dolan Toyota responded

Kerry - Thanks for taking the time to leave us a review! We're glad to hear that Sara helped you trade-in your Toyota Prius and get into a new vehicle quickly. We appreciate you recommending Sara as well as Dolan Toyota! Safe driving!

Dec 24, 2018 -

Dolan Toyota responded

I'm sorry to read that you're so disappointed Kerry. I can assure you it's always our goal to find the best financing for our customers and I'm sorry that we weren't able to do that for you in a timely fashion. My apologies, DJ Stacey - Sales Manager - 775-384-5208

December 04, 2018

Dolan review Dolan Toyota gave us the best car buying experience ever. The staff were friendly, knowledgeable, treated us like family. They went out of their way More

by Rocky12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Moran, Brady Dolan, Daniel Frank
Dec 04, 2018 -

Dolan Toyota responded

For you to say "Dolan Toyota gave us the best car buying experience ever" makes our day! We're thrilled that you were treated like family. Thank you so much for recommending us and leaving us a great review!

December 03, 2018

The best car buying experience we EVER had😊 Israel was a great salesman. He answered all our questions and showed us all the Toyota Rav4’s on the car lot. He explained all the different models More

by Love my Rav4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Israel Hernandez, Michael Parker, Alexia Guzman
Dec 03, 2018 -

Dolan Toyota responded

We're honored that you had your best car-buying experience at Dolan Toyota! It's fantastic that Israel showed you all of your options and was able to answer any questions you had. We're also glad the process was easy and that you got out on the roads in your new Toyota RAV-4 quickly. Thanks so much!

December 01, 2018

Love Dolan Toyota I always appreciate the great service Dolan Toyota gives me! Recommend them to everyone! I have lived in Reno for 2 years and won’t take my cars any More

by Toygal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas, Matthew and Aaron are the best!
Dec 02, 2018 -

Dolan Toyota responded

We're so thrilled that our customer service has earned your loyalty. Thank you for your recommendation and continued business!

December 01, 2018

Reasonable place, expensive, not very flexible I like the confidence of a Toyota Dealer doing my service. It was very expensive in comparison to other places and I was very dissatisfied they were More

by Tacoma 16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unsure
Dec 03, 2018 -

Dolan Toyota responded

I'm sorry that we weren't able to take care of that coupon without the mailer. I'd be happy to discuss your visit, if you'd like to give me a call directly. I appreciate your feedback. Lucas Kunze, Service Manager - 775-384-5285

November 29, 2018

Great service I needed to get my vehicle in for a minor issue. I made the call, they immediately got me an appointment. All issues were addressed within the timefra More

by Dic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember the specific names but everyone was cordial and professional.
Nov 29, 2018 -

Dolan Toyota responded

This is what we love to hear! We're thrilled that our Service Team was able to repair your vehicle in a timely manner. Thanks for taking the time to write us a review!

November 29, 2018

Great experience thank you Jairo Vega Our salesman was awesome. I tried to give him a good review and couldn't seem to do so. He was not pushy. He was friendly and helpful and seemed we More

by msbrolsma55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jairo Vega
Nov 29, 2018 -

Dolan Toyota responded

What a wonderful review! We're thrilled that you received friendly service that made your car-buying experience a positive one. We're also happy that Richard was informative throughout the finance process. Thanks for supporting Dolan Toyota!

November 28, 2018

New vehicle purchase Really great experience, Brian and Mike went over and above, making sure we got the vehicle we wanted at a price we felt was fair for our trade-in! More

by Denise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
Nov 28, 2018 -

Dolan Toyota responded

Hi Denise - We're elated that Brian and Mike exceeded your expectations and worked to get you a great deal on your vehicle. Thank you for recommending Dolan Toyota! We look forward to working with you again in the future.

November 27, 2018

Purchased a new Highlander Everyone was courteous and helpful. We especially appreciated Toby Jenkins who was new but easy to work with and very professional. The entire staff w More

by Susan2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toby Jenkins, Alexia Guzman, , Zac Barrett
Nov 27, 2018 -

Dolan Toyota responded

Thank you so much Susan! We are so glad that Toby made your car-buying process an easy one. Safe driving in your new Toyota Highlander!

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