
Dolan Toyota
Reno, NV
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1,171 Reviews of Dolan Toyota
Excellent! Sara Rooker was very helpful and never pushy. She found the perfect vehicle for me and I couldn't be happier. The process was so short and quick. They Sara Rooker was very helpful and never pushy. She found the perfect vehicle for me and I couldn't be happier. The process was so short and quick. They also provided complimentary snacks for anybody that was waiting. I would recommend this dealership to anyone that is looking to buy a new car. I also can't thank Ty enough for being so helpful in getting me comfortable with everything in my new truck and understand how to set up my phone with my radio and how each new thing worked. He was so friendly and nice, not to mention so very patient. My overall experience at Dolan Toyota was absolutely amazing. More
Horrible misleading sales and finance what a huge inconvenie This dealership rushed me through a trade in , in less than 2 hours Sara from sales had me trade my belongings and take a picture with big red ribbon This dealership rushed me through a trade in , in less than 2 hours Sara from sales had me trade my belongings and take a picture with big red ribbon and said congratulations. Zach from finance told me his wife drove uber and my new rav4 will be perfect for this since i told them that was my main sorce of income and my business, I also told them that same day i was starting a new part time job at UPS. All the while they knew without telling me upfront that they plan on rescinding the contract if they can't find financing because banks don't like uber partners. So i drive away thinking they have just signed a contract. Not so. They rescinded and strung me along for another week. This last 3 1/2 weeks was a huge inconvenience and very stressful. I've had to change my insurance and both my Uber and Lyft accounts, which eats up several hours taking away from my work schedule. They should have said lets make sure you are qualified for a loan of this proportion before sending you home with a new car, so you don't have to go through all of the inconvenience of us rescinding the contract. One good thing I can say is they are giving me back my old car and deposit More
Dolan review Dolan Toyota gave us the best car buying experience ever. The staff were friendly, knowledgeable, treated us like family. They went out of their way Dolan Toyota gave us the best car buying experience ever. The staff were friendly, knowledgeable, treated us like family. They went out of their way to help us in our purchase. I highly recommend Dolan Toyota and have already been telling friends about the quality of service we received. Rate them a 15 on a scale of 1-10!!! More
The best car buying experience we EVER had😊 Israel was a great salesman. He answered all our questions and showed us all the Toyota Rav4’s on the car lot. He explained all the different models Israel was a great salesman. He answered all our questions and showed us all the Toyota Rav4’s on the car lot. He explained all the different models and their features. Very nice and no pressure to choose a specific model. Michael was our finance person and he was super friendly and made us feel very comfortable. We went through all the paperwork in minimal time. I would highly recommend Dolan Toyota to anyone shopping for a new car. This dealership is definitely A+++ and the whole car buying process was amazing. Judith Stephenson More
Love Dolan Toyota I always appreciate the great service Dolan Toyota gives me! Recommend them to everyone! I have lived in Reno for 2 years and won’t take my cars any I always appreciate the great service Dolan Toyota gives me! Recommend them to everyone! I have lived in Reno for 2 years and won’t take my cars anywhere else’. More
Reasonable place, expensive, not very flexible I like the confidence of a Toyota Dealer doing my service. It was very expensive in comparison to other places and I was very dissatisfied they were I like the confidence of a Toyota Dealer doing my service. It was very expensive in comparison to other places and I was very dissatisfied they were unable to honour my buy 3 new tires and receive 4th for $1 and $49.95 balance & rotate tires discount w/out actually having mail out on hand, added over $250 to my day More
Great service I needed to get my vehicle in for a minor issue. I made the call, they immediately got me an appointment. All issues were addressed within the timefra I needed to get my vehicle in for a minor issue. I made the call, they immediately got me an appointment. All issues were addressed within the timeframe and costs identified in our initial conversation. More
Great experience thank you Jairo Vega Our salesman was awesome. I tried to give him a good review and couldn't seem to do so. He was not pushy. He was friendly and helpful and seemed we Our salesman was awesome. I tried to give him a good review and couldn't seem to do so. He was not pushy. He was friendly and helpful and seemed well informed. I would deal with him again anytime. The finance manager Richard Gardner was also very informed and friendly. It was a pleasure dealing with this dealership More
New vehicle purchase Really great experience, Brian and Mike went over and above, making sure we got the vehicle we wanted at a price we felt was fair for our trade-in! Really great experience, Brian and Mike went over and above, making sure we got the vehicle we wanted at a price we felt was fair for our trade-in! Would definitely go back and will recommend to anyone looking for a new vehicle! More
Purchased a new Highlander Everyone was courteous and helpful. We especially appreciated Toby Jenkins who was new but easy to work with and very professional. The entire staff w Everyone was courteous and helpful. We especially appreciated Toby Jenkins who was new but easy to work with and very professional. The entire staff was great. More