
Dolan Toyota
Reno, NV
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1,171 Reviews of Dolan Toyota
Best customer service in the Sales department ever! Aaron Greene and Philip Troung have made my 4Runner buying and unforeseen 4Runner issues an outstanding experience..... I have referred buyers your d Aaron Greene and Philip Troung have made my 4Runner buying and unforeseen 4Runner issues an outstanding experience..... I have referred buyers your direction and will continue because of the positive treatment from the Dolan sales staff that I continue to receive! You all are truly the best! More
My first truck! Great deal and buying experience! I bought my first truck at Dolan Toyota! Eriyanna P., Aaron G., and Zac B., were tons of help! I showed up to the dealership mid-week on a rainy day t I bought my first truck at Dolan Toyota! Eriyanna P., Aaron G., and Zac B., were tons of help! I showed up to the dealership mid-week on a rainy day to test drive some trucks, and fell in love with a 2018 Toyota Tacoma. I picked my truck up on a Friday evening at delivery, and the lady who explained all the buttons and technology in the truck was very knowledgeable. The customer service at Dolan was very welcoming, relaxing, and professional! More
Quick Service I went in for a maintenance check. Everything was fully explained to me. The wait time was less than what I was told. Super awesome! I went in for a maintenance check. Everything was fully explained to me. The wait time was less than what I was told. Super awesome! More
Great buying experience, great deal and good people! Aaron Greene "Sales Experience Manager" took such good care of me! Steve Umphpress "Product Specialist" So patient! Craig Burkham, Awesome Finance Man Aaron Greene "Sales Experience Manager" took such good care of me! Steve Umphpress "Product Specialist" So patient! Craig Burkham, Awesome Finance Manager! Got dream car! More
Dolan Toyota Easy to schedule service.Promt and corteous attention.Excellent work.The car is ready when promised.The advisor was very pleasant and knowledgeable..R Easy to schedule service.Promt and corteous attention.Excellent work.The car is ready when promised.The advisor was very pleasant and knowledgeable..Recommend without reservations. More
Warranty issue. Was taken care of in a timely manner. Very helpful and friendly staff. Worked with the best service advisor (since 2008) yet, I was actually listened Was taken care of in a timely manner. Very helpful and friendly staff. Worked with the best service advisor (since 2008) yet, I was actually listened too and all my concerns were addressed. This is an employee that I hope to see again. Well done Dolan! More
Great Service and I'm Very Happy With My Purchase I enjoyed my experience in buying my first new car. Dolan was the only dealership where I could find exactly what I wanted. Mickey was very helpful al I enjoyed my experience in buying my first new car. Dolan was the only dealership where I could find exactly what I wanted. Mickey was very helpful along the way in getting my car ready for me and helping me through the purchasing process. Richard was great when it came to the paperwork. More
No other place to get a car than The Dolan group. For being a first time owner, I had the best experience and service to help me get my ‘18 Tacoma. I suggest to call to schedule a day when your free For being a first time owner, I had the best experience and service to help me get my ‘18 Tacoma. I suggest to call to schedule a day when your free so they can better assist and get the type of car/truck you are looking for. Kayelee over the phone assisted me with planning when to come in, held my truck on hold, and obviously provided the best customer service so I go in knowing what to look for. Leo is the the gentleman that was superb and honest who sold my truck to me. If there is anyone you need to help you pick out a vehicle, it is Leo. Also they work on hourly not commission so that’s helps them and relieves the pressure of getting a car so soon. To top it off, Tyler is a tech Specialist and will give you all the details of the car/truck once you purchase the vehicle. I’m sure even before you purchase it as well. He is good and humble person that has a comedic but professional attitude once talking to him. Overall, it’s a great and awesome experience going through Dolan Toyota, I’m sure you will have the same experience at the other dealerships but Toyota was the one I went through. I hope this helps the next person make their next purchase, apologies that this was a long review but it was well worth writing this so I can give a small scenario of just how the experience is at Toyota. More
Quality customer service Another great experience at Dolan. Outstanding sales finance and managers. Would not consider buying elsewhere. Sales and Finance departments were gre Another great experience at Dolan. Outstanding sales finance and managers. Would not consider buying elsewhere. Sales and Finance departments were great to work with! Thanks More
New truck purchase Got my new truck on Friday. It's was quick and painless. Great service very friendly and informative. I will be going back again. Thanks again Got my new truck on Friday. It's was quick and painless. Great service very friendly and informative. I will be going back again. Thanks again More