
Dolan Toyota
Reno, NV
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1,174 Reviews of Dolan Toyota
Excellent I was in Reno for vacation and my car started with battery problems I went to Dolan Toyota and they took care of my car with professionalism!! Thanks I was in Reno for vacation and my car started with battery problems I went to Dolan Toyota and they took care of my car with professionalism!! Thanks to the team they are all very nice! More
Brent Skidmore You always do a "Great" job! But it takes tooo long! Please be quicker! It's good that you are busy but not good for the customer. Thank you You always do a "Great" job! But it takes tooo long! Please be quicker! It's good that you are busy but not good for the customer. Thank you More
Quality Service I appreciate the quality of care Dolan provides. Only one negative comment and that is I had to call 4 times to try to find out when the warranty wor I appreciate the quality of care Dolan provides. Only one negative comment and that is I had to call 4 times to try to find out when the warranty work was going to be finished. I brought the vehicle in on Friday, they had to keep it until Saturday as they did not have the part in stock. The service dept was supposed to call me with an update but failed to do so. I had to make 4 calls to finally get a definitive answer. Other than that glitch, I am quite satisfied with Dolan's service. More
Best customer service in the Sales department ever! Aaron Greene and Philip Troung have made my 4Runner buying and unforeseen 4Runner issues an outstanding experience..... I have referred buyers your d Aaron Greene and Philip Troung have made my 4Runner buying and unforeseen 4Runner issues an outstanding experience..... I have referred buyers your direction and will continue because of the positive treatment from the Dolan sales staff that I continue to receive! You all are truly the best! More
My first truck! Great deal and buying experience! I bought my first truck at Dolan Toyota! Eriyanna P., Aaron G., and Zac B., were tons of help! I showed up to the dealership mid-week on a rainy day t I bought my first truck at Dolan Toyota! Eriyanna P., Aaron G., and Zac B., were tons of help! I showed up to the dealership mid-week on a rainy day to test drive some trucks, and fell in love with a 2018 Toyota Tacoma. I picked my truck up on a Friday evening at delivery, and the lady who explained all the buttons and technology in the truck was very knowledgeable. The customer service at Dolan was very welcoming, relaxing, and professional! More
Quick Service I went in for a maintenance check. Everything was fully explained to me. The wait time was less than what I was told. Super awesome! I went in for a maintenance check. Everything was fully explained to me. The wait time was less than what I was told. Super awesome! More
Great buying experience, great deal and good people! Aaron Greene "Sales Experience Manager" took such good care of me! Steve Umphpress "Product Specialist" So patient! Craig Burkham, Awesome Finance Man Aaron Greene "Sales Experience Manager" took such good care of me! Steve Umphpress "Product Specialist" So patient! Craig Burkham, Awesome Finance Manager! Got dream car! More
Dolan Toyota Easy to schedule service.Promt and corteous attention.Excellent work.The car is ready when promised.The advisor was very pleasant and knowledgeable..R Easy to schedule service.Promt and corteous attention.Excellent work.The car is ready when promised.The advisor was very pleasant and knowledgeable..Recommend without reservations. More
Warranty issue. Was taken care of in a timely manner. Very helpful and friendly staff. Worked with the best service advisor (since 2008) yet, I was actually listened Was taken care of in a timely manner. Very helpful and friendly staff. Worked with the best service advisor (since 2008) yet, I was actually listened too and all my concerns were addressed. This is an employee that I hope to see again. Well done Dolan! More
Great Service and I'm Very Happy With My Purchase I enjoyed my experience in buying my first new car. Dolan was the only dealership where I could find exactly what I wanted. Mickey was very helpful al I enjoyed my experience in buying my first new car. Dolan was the only dealership where I could find exactly what I wanted. Mickey was very helpful along the way in getting my car ready for me and helping me through the purchasing process. Richard was great when it came to the paperwork. More