
Dolan Toyota
Reno, NV
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1,171 Reviews of Dolan Toyota
30000 miles serviceThe The Young lady service representative was very nice and helpful. The 3 star is because the car wash was broken. Overall experience (this time) was ver The Young lady service representative was very nice and helpful. The 3 star is because the car wash was broken. Overall experience (this time) was very pleasant. More
New car purchase Best experience so far. I would highly recommend this dealership. Matt was awesome. Matt worked diligently to get is what we wanted and Zack in finan Best experience so far. I would highly recommend this dealership. Matt was awesome. Matt worked diligently to get is what we wanted and Zack in finance did outstanding work to make it all come together. More
Knowledgable Sales Rep My intent was to purchase a new Toyota Corolla. With the assistance of Madison the entire process was without a hitch. She was extremely knowledgeab My intent was to purchase a new Toyota Corolla. With the assistance of Madison the entire process was without a hitch. She was extremely knowledgeable regarding the entire process, low key, easy to work with and even laughed at my corny comments. If she sticks with the car sales business I believe she will be very successful. I've forgotten her last name, but that doesn't matter to me. My wife purchased a 2015 Mazda CX5 from the Dolan Auto Group in 2014, and continues to be pleased with the vehicle and the service. I have recommended the Dolan dealerships in the past, and will continue to do so. More
Good Servicr Dolan Toyota consistently takes very good care of us. We were greeted very promptly and checked in within a matter of minutes. Our car was finished w Dolan Toyota consistently takes very good care of us. We were greeted very promptly and checked in within a matter of minutes. Our car was finished within the time frame promised at the price we agreed on. The complimentary car wash is an added bonus. Beth and Jeremy always take a minute out of their busy day to check on us and we appreciate that. More
Customer Service! They were very courteous and prompt, with excellent communication . The courtesy wash wash was a nice treat as well! The facility is very clean and or They were very courteous and prompt, with excellent communication . The courtesy wash wash was a nice treat as well! The facility is very clean and organized. More
Bruce Lee. Good Service. Very professional and efficient - what a difference from Reno Lithia! We had nothing but poor service on our 2016 Jeep (the last in a long line of Je Very professional and efficient - what a difference from Reno Lithia! We had nothing but poor service on our 2016 Jeep (the last in a long line of Jeeps for us) at Lithia plus excuses and arguments (many about it's crappy transmission). Disposed of the Jeep and bought two Toyotas (Highlander and Corolla) - LOVE them! So reliable, quiet, good in the snow (Highlander, although the IM's not all that bad), and efficient (IM gets about 36mph AVERAGE). Dolan has a good service dept. and does the routine checks quickly and courteously. Ask for Bruce Lee if you're buying! More
Immaculate Very Professional and perfect pase . Well mannered , considerate , friendly , caring and open honesty . From the receptionist to the employees who wor Very Professional and perfect pase . Well mannered , considerate , friendly , caring and open honesty . From the receptionist to the employees who work in detail service each and everyone one deserves a 5 star recognition More
Excellent I was in Reno for vacation and my car started with battery problems I went to Dolan Toyota and they took care of my car with professionalism!! Thanks I was in Reno for vacation and my car started with battery problems I went to Dolan Toyota and they took care of my car with professionalism!! Thanks to the team they are all very nice! More
Brent Skidmore You always do a "Great" job! But it takes tooo long! Please be quicker! It's good that you are busy but not good for the customer. Thank you You always do a "Great" job! But it takes tooo long! Please be quicker! It's good that you are busy but not good for the customer. Thank you More
Quality Service I appreciate the quality of care Dolan provides. Only one negative comment and that is I had to call 4 times to try to find out when the warranty wor I appreciate the quality of care Dolan provides. Only one negative comment and that is I had to call 4 times to try to find out when the warranty work was going to be finished. I brought the vehicle in on Friday, they had to keep it until Saturday as they did not have the part in stock. The service dept was supposed to call me with an update but failed to do so. I had to make 4 calls to finally get a definitive answer. Other than that glitch, I am quite satisfied with Dolan's service. More