I stopped in to see the dealer and while we were talking I told him that my van was jolting while I was driving. The owner, Lou, took my keys and took it for a test drive. When he got back he showed my that my spark plug was arching and sending sparks all over the engine. He was surprised the engine had not caught on fire! He had one of his service men come out and fix it there in the parking lot and he refused to let me pay for the fix. I’m so appreciative of the time he took- he seriously saved my vans life and potentially me and my children’s life. I will be forever greatful! Many thanks to Lou and his staff!