Don Ayres Honda

Exactly what we wanted! My husband and I stopped by the used lot while we were out running errands one Saturday. The salesman who greeted us asked if we were dealing with a My husband and I stopped by the used lot while we were out running errands one Saturday. The salesman who greeted us asked if we were dealing with anyone and since we have worked with Darrin in the past with great results and service we told him Darrin. He called us the first of the week asking what we were interested in. We explained we were looking for a small SUV type vehicle for our daughter to take to college with her the next school year. Within the week the perfect Honda CRV was traded in and it exceeded our expectations. We now have the 3rd Honda added to our fleet! Thank you Darrin for the quick response and prompt notification when the perfect vehicle became available for us to consider. Thank you for staying late on a Friday night so we could work the test drive into our schedule. Our daughter is very excited about the purchase and we feel confident she will be safe in her new CRV. Thank you for a great experience. Steve, Sara and Maggie More

Re occurring issue with ground effects Still experiencing loose driver side front ground effect that was supposed to be fixed last time the car was in for service. Now I'm told that it's Still experiencing loose driver side front ground effect that was supposed to be fixed last time the car was in for service. Now I'm told that it's missing a clip and honda will have to order a kit costing $130+ to fix. Every time the car is in for service the service team pulls the piece away sticks a piece of adhesive in there and it looks worse than when I brought it in. I know this seems like a little thing but if you are not going to fix it just leave it alone and I will take my car elsewhere for service from now on. More

Highly recommend! No games or gimmick, just excellent help. They were very aware of my schedule and were helpful at making the experience easy and efficient for me - I No games or gimmick, just excellent help. They were very aware of my schedule and were helpful at making the experience easy and efficient for me - I greatly appreciated that. I'll be back when the time comes. More

Don Ayres Honda Review Enjoyed my visit. Will definitely buy another car from Don Ayres Honda. Jeff Gilmore (my salesperson) was extremely cordial and attentive to my purcha Enjoyed my visit. Will definitely buy another car from Don Ayres Honda. Jeff Gilmore (my salesperson) was extremely cordial and attentive to my purchasing needs. More

Amazing Service My experience at Don Ayers was excellent. I was on my way to Indianapolis from Toledo, Ohio when I began to experience a shuttering (shaking) in my My experience at Don Ayers was excellent. I was on my way to Indianapolis from Toledo, Ohio when I began to experience a shuttering (shaking) in my van. I pulled over and called AAAA for assistance as I was not familiar with the area.. They directed me to Fort Wayne Don Ayers Honda to take a look at the van. I called the service department and let them know what happening to the van and that I really needed someone to take a look at it. I had to be in Indy that evening for an early morning appointment so Ben Rose arranged for Enterprise to help me out with a car to get to Indy while they examined the van. Within 45 minutes, I was on the road again and Ben committed to working on the van and calling me with an update that evening. I arrived in time to Indy and did receive a call from Ben with an update. Following my appointment the next morning, I was able to pick the van up on my way home and Ben made arrangements for Enterprise to drop me off at the dealer following the delivery of the rental. Ben was very professional but so personal and truly cared about my situation. I was so impressed with the service and "small town" personal touch. This experience was really an encouragement to me as we always hear the negative sides of things and not enough about the ones who are positively impacting communities by their passion and and compassion to service others. Thanks so much. More

excellent! Jermey was not just a man that was financing a customer, Jermey cares about me he asked about ME, my day, and he did not ever judge me for having less Jermey was not just a man that was financing a customer, Jermey cares about me he asked about ME, my day, and he did not ever judge me for having less than perfect credit, he was very supportive and helpful in guiding me in the right direction. I will be sending several people to Don Ayers and to see Darrin and Jeremy! You guys are spot on!!!! More

great salesman anwar help us lot to buy my car. he also help in the warrenty for my car. he is really great.he also saw us about carfax of the car. anwar help us lot to buy my car. he also help in the warrenty for my car. he is really great.he also saw us about carfax of the car. More

Ben is the BEST! This was our third car lease through Don Ayres Honda and the reason is simple: Ben is the BEST automobile sales associate in Fort Wayne. He is profess This was our third car lease through Don Ayres Honda and the reason is simple: Ben is the BEST automobile sales associate in Fort Wayne. He is professional yet comfortable, knowledgeable without being a "know-it-all", friendly and genuinely interested in our wants and needs in a vehicle. You get the feeling that Ben is on YOUR side and working to make sure that this is the best car buying experience you'll ever have. When my niece needed a reliable used car I sent her to Ben without hesitation knowing her experience would be the best! When a new person was hired at work from out of town and asked about a good dealership I immediately referred him to Ben. My wife and I have been to numerous new car dealerships since moving to Fort Wayne and have usually left feeling unimpressed. Ben is by FAR the best automobile sales professional in Fort Wayne. Everyone I have come in contact with at the dealership has been professional and courteous. In fact this seems to be a theme at Ayres Honda: Be the best! More

Excellence From the moment Justin Price contacted me from an online inquiry, I knew there was a difference. He was sincere and excited to help me find out if th From the moment Justin Price contacted me from an online inquiry, I knew there was a difference. He was sincere and excited to help me find out if the used Chrysler Pacifica was the one for my family. Since it had come from a weekend trade, he test drove the car himself, sent a video he made, then out to their service department to be inspected. All from an email & a phone call!! We decided to head to Fort Wayne from Toledo, OH. Everyone at the dealership was smiling (on a rainy day no less!) the management and closing staff were helpful throughout the process, absolutely no hassles or "hard-selling" tactics. Don Ayres Honda has it right. The only drawback is that we live almost 2 hours!! The dealership is a class act and I would recommend them to anyone, whether they are in the market for a Honda, or a used vehicle like us! More

A Positive Experience I am a rural letter carrier who's vehicle's transmission died and I need a replacement asap. I called Don Ayres Honda and Darrin Bickel was the one w I am a rural letter carrier who's vehicle's transmission died and I need a replacement asap. I called Don Ayres Honda and Darrin Bickel was the one with whom I was connected. Not only did he find a vehicle, a CRV, but went over and above board by making calls to other businesses in the area who could do gas and brake pedal adjustments. My experince with him and the staff at Don Ayres will have me returning the next time. I highly recommend them and do your best to see if you can't work with Darrin. You will be glad you did. More