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Don Ayres Honda

Fort Wayne, IN

4.9
5,185 Reviews
We hope to provide you with all the information you need as well as give you an enjoyable shopping experience. If you have any questions or concerns, please feel free to contact us via e-mail at experience@donayres.com or by phone at (260) 484-0551 Don Ayres founded Don Ayres Honda in 1970. Today, Sara Ayres operates Don Ayres Honda on a 16-acre campus in Fort Wayne, Indiana. Don Ayres Honda has been family-owned and operated for over 50 years. Sara and the Don Ayres team look forward to seeing you in their showroom soon.
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4740 Lima Road

Fort Wayne, IN

46808

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Showing 2,327 service reviews

March 10, 2026

They diagnosed my problem, checked for warranty and kept me informed the entire way. They are a top notch service dealership. More

by rdelagrange
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Chausse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2026 -

Don Ayres Honda responded

We’re glad Zach and our team could diagnose your Honda’s issue, confirm warranty coverage, and keep you informed throughout. Thank you for recognizing our service quality and for trusting us with your vehicle. We look forward to helping you again.

March 08, 2026

Great service. The service advisor was friendly and accommodating. The waiting area was spacious and clean. More

by e13ctron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2026 -

Don Ayres Honda responded

It’s wonderful to know that Courtney was friendly and accommodating and that the waiting area was spacious and clean. We appreciate you choosing us for your Honda Pilot service. Please let us know whenever you need assistance again.

March 07, 2026

The service deptment was very helpful on my Honda CR-V 2012 they replaced the timing chain and some belts and pulleys, I did not trust any body else to do this work. More

by songdog223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Chausse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2026 -

Don Ayres Honda responded

Thank you for trusting our service department with the timing chain, belts, and pulleys on your 2012 Honda CR-V. Zach and our team are glad you found the service helpful. We appreciate the five-star rating.

March 06, 2026

Came to you with my Honda need a transmission. You gave two prices. Came back later with a better price I took. Said the work would be done in a few days and it was. Everything seems to be good so More

by jimindiana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Chausse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2026 -

Don Ayres Honda responded

We’re glad we could offer clear pricing and complete the transmission service on your Honda Civic within the promised timeframe. Thank you for bringing your Civic to us, and we’re happy everything is running smoothly so far.

March 05, 2026

Customer service rep was great! (friendly, but low pressure). Wait time for service was minimal. Nice lobby atmosphere with good coffee available. Satisfied with visit More

by Michmil5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2026 -

Don Ayres Honda responded

We appreciate you taking the time to share your experience. We’re pleased our team provided friendly, low-pressure assistance, and that the short wait and coffee lounge made your service visit comfortable. We look forward to helping keep your Honda Odyssey running smoothly.

March 03, 2026

Top notch experience. From the greeting to the delivery I felt like I was important. Keeps us wanting to continue having our service done here. More

by Fabulous Fabini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Demetriades
4.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Crook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2026 -

Don Ayres Honda responded

Thank you for praising our welcoming greeting and smooth delivery process. We’re delighted your Honda CR-V service felt top notch and look forward to caring for your vehicle on future visits.

March 03, 2026

Clean. Friendly. Informative.everyone went out of wat to keep me updated. Addressed all of my questions More

by Xxxx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2026 -

Don Ayres Honda responded

Thank you for recognizing our team’s efforts to keep you informed during your Honda Civic service. Courtney and our staff were glad to address all of your questions and maintain a clean, friendly environment. Thank you for trusting us with your vehicle.

February 28, 2026

Jeremy is fantastic to work with and the main reason that we keep buying vehicles here. More

by Todd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2026 -

Don Ayres Honda responded

It’s great to hear that working with Jeremy was such a positive experience. We appreciate your continued loyalty and the opportunity to service your Honda CR-V Hybrid.

February 27, 2026

All lights were on and my engine was shaking. Honda Service department turned it around in one day plus routine maintenance added. Amazing More

by vincent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Chausse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2026 -

Don Ayres Honda responded

We’re glad Zach and our service team could resolve your Honda Accord Hybrid’s warning lights and engine vibration in just one day while completing routine maintenance. Thank you for sharing your experience.

February 24, 2026

Ron was very helpful and guided me in the right direction to get my vehicle serviced and back on the road. I greatly appreciate his professionalism, he was personable, and kept me informed the whole way. V More

by andejazz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure of mechanic that completed the job.
Feb 24, 2026 -

Don Ayres Honda responded

We appreciate you mentioning Ron’s guidance during your service visit. It’s great to know our technician had your Honda back on the road smoothly while Ron kept you informed throughout. We look forward to assisting you again.

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