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Don Ayres Honda

Fort Wayne, IN

4.9
5,224 Reviews
We hope to provide you with all the information you need as well as give you an enjoyable shopping experience. If you have any questions or concerns, please feel free to contact us via e-mail at experience@donayres.com or by phone at (260) 484-0551 Don Ayres founded Don Ayres Honda in 1970. Today, Sara Ayres operates Don Ayres Honda on a 16-acre campus in Fort Wayne, Indiana. Don Ayres Honda has been family-owned and operated for over 50 years. Sara and the Don Ayres team look forward to seeing you in their showroom soon.
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4740 Lima Road

Fort Wayne, IN

46808

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Showing 2,356 service reviews

May 14, 2026

Great to work with John Djurdjevich. Very detailed and honest. Work was done on time and on budget. More

by kaiser63144
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Djurdjevich
May 14, 2026 -

Don Ayres Honda responded

It’s wonderful to hear our team’s attention to detail and transparency stood out during your Honda service. We’re glad the work was completed promptly and stayed within your budget. Thank you for trusting our team.

May 14, 2026

Paul, my service advisor, was very professional, courteous, and thorough. I appreciate that he advises me of items i could address now, or wait. More

by Polaris593
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2026 -

Don Ayres Honda responded

Thanks for the perfect rating. We’re glad Paul’s professional and thorough guidance helped you prioritize which items to address now or later. We appreciate servicing your Honda Accord Hybrid and look forward to assisting you again.

May 11, 2026

Zach did a great job of keeping me advised of what they were finding and working to get our vehicle back to us when we needed it. I would like to work with him at any time in the future. More

by dncsimon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Chausse
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2026 -

Don Ayres Honda responded

Thanks for sharing about your experience with Zach here at Don Ayres Honda. We appreciate your business and hope to see you again soon!

May 02, 2026

I was greeted by a friendly attendant, he asked that I drive forward to Courtney crooks desk, another attendant approached, asking if he could put a magnetic number on the roof of my car, Courtney told me More

by Martha1780
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crook
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2026 -

Don Ayres Honda responded

We’re pleased your Honda CR-V service visit started with a warm greeting and swift guidance to Courtney’s desk. It’s great to hear she arrived promptly and our team made the process seamless. Thank you for choosing us for your service needs.

May 01, 2026

Did a great job on time and done right. Honda and dealer are great thank you keep great work. More

by fredfunk951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2026 -

Don Ayres Honda responded

Thank you for sharing your experience. We’re glad our team completed your Honda service on schedule and did the job correctly. We appreciate your feedback and look forward to helping you again.

May 01, 2026

As always, the service is fast, complete and reasonably priced. Luke was helpful with my key fob problem and fixed it with new batteries. I always enjoy the new clean waiting area too. More

by dbrechbill
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2026 -

Don Ayres Honda responded

It’s fantastic to know our service continues to be fast, thorough and reasonably priced. We’re glad Luke resolved your key fob issue by installing fresh batteries. We appreciate you enjoying the new clean waiting area and look forward to your next visit.

May 01, 2026

Have always been pleased with the way that I am treated by the service department at Don Ayres. Doug Settle has always run a great shop. Chuck Suter runs it well now too! Ron Conner takes excellent care More

by sk13howard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Settle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2026 -

Don Ayres Honda responded

We’re thrilled that Doug and Ron continue to deliver outstanding care for your Honda Odyssey. It’s rewarding to hear how pleased you are with our service department over the years. Thank you for trusting us with your vehicles and sharing your experience.

April 30, 2026

They are very courteous and customer friendly. I was given options for replacing my rear wiper blade without costing me an excessive amount of money. More

by jmhertel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I believe it was Jeremy who helped me, I don’t remember right now, sorry I’m recently recovering from surgery.
Apr 30, 2026 -

Don Ayres Honda responded

Thank you for recognizing our team’s courteous service. We’re glad the options for your Honda CR-V’s rear wiper blade met your needs without adding extra cost.

April 27, 2026

The estimated value on my 2018 CRV was as expected and Branden’s quick price for the 2026 CRV that was in the used car lot gave me confidence that a deal could be made. The .99 interest rate also was a f More

by tbirdtom2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Wachenschwanz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2026 -

Don Ayres Honda responded

It’s great to hear Brandon’s swift estimate for the 2026 Honda CR-V matched the value you expected on your 2018 model. The 0.99 percent rate clearly made a difference in finalizing your purchase. Thank you for sharing your experience, and we look forward to assisting you again.

April 26, 2026

There were several normal services completed and one that took extra attention and effort on service agent Zack Chausse's part. Zach was knowledgeable, professional and efficient in getting that issue resolv More

by Ted
Recommend Dealer
Yes
Employees Worked With
Zach Chausse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2026 -

Don Ayres Honda responded

We are happy to hear Zach took great care of your Honda Passport. Our team is pleased we could resolve the issue promptly and professionally. Thank you for trusting us with your service needs.

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