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Don Ayres Honda

Fort Wayne, IN

Overview
Employees
Reviews
Vehicles
4.9
5,220 Reviews
We hope to provide you with all the information you need as well as give you an enjoyable shopping experience. If you have any questions or concerns, please feel free to contact us via e-mail at experience@donayres.com or by phone at (260) 484-0551 Don Ayres founded Don Ayres Honda in 1970. Today, Sara Ayres operates Don Ayres Honda on a 16-acre campus in Fort Wayne, Indiana. Don Ayres Honda has been family-owned and operated for over 50 years. Sara and the Don Ayres team look forward to seeing you in their showroom soon.
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4740 Lima Road

Fort Wayne, IN

46808

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Showing 2,353 service reviews

May 02, 2026

I was greeted by a friendly attendant, he asked that I drive forward to Courtney crooks desk, another attendant approached, asking if he could put a magnetic number on the roof of my car, Courtney told me More

by Martha1780
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crook
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2026 -

Don Ayres Honda responded

We’re pleased your Honda CR-V service visit started with a warm greeting and swift guidance to Courtney’s desk. It’s great to hear she arrived promptly and our team made the process seamless. Thank you for choosing us for your service needs.

May 01, 2026

Did a great job on time and done right. Honda and dealer are great thank you keep great work. More

by fredfunk951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2026 -

Don Ayres Honda responded

Thank you for sharing your experience. We’re glad our team completed your Honda service on schedule and did the job correctly. We appreciate your feedback and look forward to helping you again.

May 01, 2026

As always, the service is fast, complete and reasonably priced. Luke was helpful with my key fob problem and fixed it with new batteries. I always enjoy the new clean waiting area too. More

by dbrechbill
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2026 -

Don Ayres Honda responded

It’s fantastic to know our service continues to be fast, thorough and reasonably priced. We’re glad Luke resolved your key fob issue by installing fresh batteries. We appreciate you enjoying the new clean waiting area and look forward to your next visit.

May 01, 2026

Have always been pleased with the way that I am treated by the service department at Don Ayres. Doug Settle has always run a great shop. Chuck Suter runs it well now too! Ron Conner takes excellent care More

by sk13howard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Settle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2026 -

Don Ayres Honda responded

We’re thrilled that Doug and Ron continue to deliver outstanding care for your Honda Odyssey. It’s rewarding to hear how pleased you are with our service department over the years. Thank you for trusting us with your vehicles and sharing your experience.

April 30, 2026

They are very courteous and customer friendly. I was given options for replacing my rear wiper blade without costing me an excessive amount of money. More

by jmhertel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I believe it was Jeremy who helped me, I don’t remember right now, sorry I’m recently recovering from surgery.
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Apr 30, 2026 -

Don Ayres Honda responded

Thank you for recognizing our team’s courteous service. We’re glad the options for your Honda CR-V’s rear wiper blade met your needs without adding extra cost.

April 27, 2026

The estimated value on my 2018 CRV was as expected and Branden’s quick price for the 2026 CRV that was in the used car lot gave me confidence that a deal could be made. The .99 interest rate also was a f More

by tbirdtom2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Wachenschwanz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2026 -

Don Ayres Honda responded

It’s great to hear Brandon’s swift estimate for the 2026 Honda CR-V matched the value you expected on your 2018 model. The 0.99 percent rate clearly made a difference in finalizing your purchase. Thank you for sharing your experience, and we look forward to assisting you again.

April 26, 2026

There were several normal services completed and one that took extra attention and effort on service agent Zack Chausse's part. Zach was knowledgeable, professional and efficient in getting that issue resolv More

by Ted
Recommend Dealer
Yes
Employees Worked With
Zach Chausse
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2026 -

Don Ayres Honda responded

We are happy to hear Zach took great care of your Honda Passport. Our team is pleased we could resolve the issue promptly and professionally. Thank you for trusting us with your service needs.

April 26, 2026

My visit was to address a warranty issue on my 2024 Honda Passport. The part had to be ordered previously and was on backorder, once it arrived, I worked with Paul E. on getting my appointment set and gettin More

by crv72x
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Calabrese
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2026 -

Don Ayres Honda responded

Thank you for trusting us with your 2024 Honda Passport warranty repair and for your patience during the backorder. We’re glad Paul kept you informed and provided professional, friendly service. We look forward to welcoming you back for your maintenance appointments.

April 20, 2026

Love Don Ayres Honda, the employees are professional, helpful and friendly. Service and Sales are #1! More

by Super Sue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 20, 2026 -

Don Ayres Honda responded

Thank you for the five-star rating. We’re delighted you found our staff professional, helpful, and friendly when servicing your Honda CR-V. Ron will be thrilled by your praise and we look forward to your next visit.

April 20, 2026

Gabby and Matthew were very attentive to my questions and were very nice to talk with.. More

by douglasedonaldson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabbie Adamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew
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Apr 20, 2026 -

Don Ayres Honda responded

We appreciate your feedback and are glad Gabbie was attentive to your questions and enjoyable to talk with during your Honda Accord service. Thank you for trusting our team. We look forward to assisting you again.

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