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Don Ayres Honda - Service Center

Fort Wayne, IN

4.9
2,184 Reviews

2,184 Reviews of Don Ayres Honda - Service Center

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May 01, 2021

I thought that the service was very good. The car was started on at the anticipated time and the wait time was reasonable. Tony Vincent is always exceptional and I can always rely on him to give me great More

by drawkat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Vincent
May 02, 2021 -

Don Ayres Honda responded

Hello, All of us here at Don Ayres Honda are so happy to hear of your great experience! Thanks for doing business with us. We agree Tony is fantastic, and we will be sure to let him know that you always enjoy working with him.

May 01, 2021

Pete Ort is always friendly and very helpful! He is patient with me no matter how many questions I ask him! Always pleased with Don Ayres! More

by Tina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Ort
May 02, 2021 -

Don Ayres Honda responded

Thank you, Tina, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Pete and the rest of our team, and we look forward to working with you again.

April 29, 2021

Don Ayres and Andy Hitzemann are always a pleasure to purchase a Honda from and I have guided my family members to Andy also. The service department is always helpful and efficient. More

by mike55p
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Chausse
Apr 30, 2021 -

Don Ayres Honda responded

Thank you, Mike, for choosing Don Ayres Honda, your feedback and rating mean a lot to us. We're glad to hear that we were able to help, and we hope to see you again!

April 27, 2021

Ron was great! He was friendly, efficient, and knew what he was doing. I'm very happy with the dealership and their sales and service departments. More

by Sandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Don Ayres Honda responded

Hello, Sandy! Thanks for sharing your thoughts about your experience with Ron at Don Ayres Honda. We appreciate your business and hope to see you again soon!

April 27, 2021

Pete was a great service worker, pleasant and efficient and experienced. The service area was clean and the time estimate was accurate. I enjoyed waiting outside and a little sitting area More

by Mcbford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Ort
Apr 27, 2021 -

Don Ayres Honda responded

Thank you for your very kind review. Pete and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Don Ayres Honda.

April 26, 2021

Arrived a little early for my scheduled appointment and they were ready. Looked the car over, told me what I would need, what it would cost and when it would be ready. I asked for a lift to an appointmen More

by r_bledsoe
Recommend Dealer
Yes
Employees Worked With
Tony Vincent
Apr 27, 2021 -

Don Ayres Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 26, 2021

I only take my 10 year old Honda to Don Ayers for service as I did my 14 yr Honda before that. In all that time I’ve rarely needed to come for more than just routine maintenance. More

by Laurie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

Laurie responded

I’ve gone to Don Ayers for 24 years and don’t have a back garage even if I wanted one.

April 23, 2021

Friendly and fast - always a pleasure to work with Cesar. Always casual and easy going. Makes it stress free. I never worry about being taken care of. More

by Leoland3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Vincent, Cesar Leal
Apr 24, 2021 -

Don Ayres Honda responded

Thank you so much for your excellent review! We are so glad that Cesar and the team had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Don Ayres Honda. Please don't hesitate to reach out if you need anything else.

April 23, 2021

Very happy with this dealership, especially the service department. Always treated like a valued customer. Zach Bloom always makes the effort to ensure everything is done right. More

by Herb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Bloom
Apr 24, 2021 -

Don Ayres Honda responded

Thank you for the kind words for Zach and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

April 20, 2021

Always great service at Don Ayers. Cesar is the best always takes care of me. Helping with a recall and showing what I need to get refund possibly for pervious work. More

by osrain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Leal
Apr 20, 2021 -

Don Ayres Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Cesar and the team met your expectations. Thank you for choosing Don Ayres Honda, we look forward to having you as one of our valued customers for many more years to come!

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