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Don Ayres Honda - Service Center

Fort Wayne, IN

4.9
2,184 Reviews

2,184 Reviews of Don Ayres Honda - Service Center

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April 09, 2021

Ron was very friendly. He quickly assisted me. He made me aware of the outdoor waiting area. After the work was done he discussed what service was needed at my next visit. He also offered to get my car washe More

by frank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2021 -

Don Ayres Honda responded

We are very happy that Ron provided you with such a positive experience, Frank! We'll be sure to let him know how much you appreciate his service and follow-up. We sincerely value your business and look forward to your next visit to Don Ayres Honda!

April 09, 2021

My service needs for the car were handled promptly and completed early which was appreciated. Everyone was courteous and friendly. It is always a good experience. More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2021 -

Don Ayres Honda responded

Thanks for taking the time to leave us a review, John! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Don Ayres Honda!

April 09, 2021

Chuck is always great to work with aalso installed my new phone and answered all my questions work was completed on time to my satisfaction More

by lyle.culbertson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Suter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2021 -

Don Ayres Honda responded

Thank you so much for your excellent review, Lyle! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Chuck to be a positive one at Don Ayres Honda. Please don't hesitate to reach out if you need anything else. We're always happy to help!

April 08, 2021

Work done was an Oil change and tire rotation. The work done on time. The cost was great. Ron Conner was very friendly and helpful. More

by Dickandlinda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2021 -

Don Ayres Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 07, 2021

All employees were very attentive and I have no complaints. Covid restrictions were being followed so I felt safe. The service was excellent and was beyond what was needed. More

by Phicks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Suter
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2021

Chuck Suter is the best! Always the best customer service. He answers my questions and explains things so that I can understand. He is patient and kind. More

by J J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Suter
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2021

I love they have a shuttle to take you home and pick you up when car is done. I could get things done at home instead of sitting in customer lounge for several hours. More

by Kgrim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Bianski
April 05, 2021

Don Ayres Honda and the Sales and Service staff provide honest and reliable service and plan to take our Accord in the next time it needs servicing this year. More

by maysville2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Leal
April 03, 2021

Zach was helpful keeping me informed of when my service would be completed, as well as processing paperwork at the end very efficiently. Great job More

by Chiefrichy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Loeffler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Chausse
April 01, 2021

I love the service dept! Pete is so easy to work with and honest care of my vehicle. I appreciate the service dept department at don ayres! More

by PHARRAH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Ort
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