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Don Ayres Honda - Service Center

Fort Wayne, IN

4.9
2,181 Reviews
Call Service Center (260) 484-0551
Today: 7:00 AM - 6:00 PM Closed Now
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2,181 Reviews of Don Ayres Honda - Service Center

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May 21, 2025

The service was excellent as always. Dainen Hickey provided awesome customer service as well. He made sure to keep me updated as the service was provided. More

by Helen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dainen Hickey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2025 -

Don Ayres Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Don Ayres Honda.

May 21, 2025

They was very kind and nice. Had good knowledge and information about my car. Thanks More

by jody_boutin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Hilgemann
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2025 -

Don Ayres Honda responded

Thank you, Jody! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Don Ayres Honda. We look forward to having you as one of our valued customers for many more years to come!

May 20, 2025

The service was excellent as usual. Jeremy did a great job keeping me informed on progress with my CRV. More

by Dave A.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2025 -

Don Ayres Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Don Ayres Honda!

May 16, 2025

Super easy drop off the night before. Called with updates and finished the job in a timely manner. Happy customer! More

by jacqui
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dainen Hickey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2025 -

Don Ayres Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Don Ayres Honda. We look forward to having you as one of our valued customers for many more years to come!

May 16, 2025

The dealership is nice and updated. I've bought 3 vehicles there and had great experiences. More

by Lindsers97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Djurdjevich
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May 16, 2025 -

Don Ayres Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Don Ayres Honda. We look forward to having you as one of our valued customers for many more years to come!

May 15, 2025

Very good customer service and friendly attitude. Made sure I got to work on time. More

by shannonkrusejulien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon Steenport
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2025 -

Don Ayres Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 14, 2025

Dillon Steenport is always great to work with in the service center - doesn't rush you as a customer, patiently answers questions, and clearly lays out what needs to be done. More

by Nate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon Steenport
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2025 -

Don Ayres Honda responded

Thanks for sharing your thoughts about your experience with Don Ayres Honda. We appreciate your business and hope to see you again soon!

May 13, 2025

Check in process was a little slow, but loaner vehicle was very good. Service and warranty recall work was completed ahead of time originally given. More

by Michael Roth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon Steenport
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2025 -

Don Ayres Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 13, 2025

Jeremy Sullivan was fantastic and a pleasure to work with as always. He always takes good care me and has for several years. More

by pcasiano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2025 -

Don Ayres Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Don Ayres Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

May 09, 2025

Ron always gives me great service and advice. Love Don Ayres sales and service departments. More

by Nurseuno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2025 -

Don Ayres Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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