Don Beyer Volvo

Will Hurdle has always been very responsive to my car needs and concerns. He calls to give me updates and an assessment of what work needs to be completed. I'm always offered a loaner car which I need w needs and concerns. He calls to give me updates and an assessment of what work needs to be completed. I'm always offered a loaner car which I need when having the car service. I appreciate the professionalism of this dealer and the employees. Always warmly greeted and accommodated! It's a pleasure to do business at Don Beyer Volvo in Falls Church, VA. More

I received a convenient appointment and was offered a loaner vehicle, but did't need one. Excellent customer service and follow up on status of vehicle by John my service rep. loaner vehicle, but did't need one. Excellent customer service and follow up on status of vehicle by John my service rep. More

Will has been wonderful to work with. He always calls when he says he will to let us know when the car is ready and goes through exactly what has been done and the cost. We service both of our Volvos at when he says he will to let us know when the car is ready and goes through exactly what has been done and the cost. We service both of our Volvos at Don Beyer of Falls Church and have never been disappointed. While we may pay slightly more for service going through a dealership, it is worth it to always be treated kindly, never questioned about the problems you are describing, and to always have a Volvo loaner vehicle to use while the car is being serviced. The $29.95 oil change coupons that they frequently have as a part of their e-newsletter are worth it and in that respect, their pricing is very competitive. More

John is a joy to work with, very considerate and someone I deeply trust based upon relationships with him looking after our car care for several years now. Have no sense of ever being "sold" service not re I deeply trust based upon relationships with him looking after our car care for several years now. Have no sense of ever being "sold" service not really needed. Part of this pleasure dealing with John is also reflective of the great team of mechanics and technicians he has backign him up so when our car comes out, it is properly serviced. Many thanks to all on the Beyer team. More

Don Beyer Volvo of Falls Church, Virginia has always provided excellent service for my 2004 XC90 and 2012 S60. In particular, my service representative Gene Sladkin is always extremely professional and provided excellent service for my 2004 XC90 and 2012 S60. In particular, my service representative Gene Sladkin is always extremely professional and courteous. A good example of their excellent customer care occurred in 2007, when the transmission on my XC90 died. The warranty had just expired, but Gene worked with Volvo Corp. and got the replacement transmission repaired at no cost to me (a $7,000 value!) I cannot recommend Don Beyer for all Volvo owner highly enough! More

I have gone to Don Beyer for over 5 years, and Chris Prevatt has always ensured I receive great customer service. He is always responsive to my questions and willing to listen to any concerns that I mig Prevatt has always ensured I receive great customer service. He is always responsive to my questions and willing to listen to any concerns that I might have about my car. Thanks Don Beyer! More

Mr. Sladkin made the entire unfortunately experience of having my car in the shop for serveral days following an accident as simple as could be. He was extremely professional and made me feel as if I we having my car in the shop for serveral days following an accident as simple as could be. He was extremely professional and made me feel as if I were his only customer. He kept me up-to-date on the dealings with my insurance company. My car was like new when it was returned to me. I was extremely pleased and relieved. Mr. Sladkin is definitely customer-oriented. More

My wife and I both purchased vehicles within the past year and a half from Don Beyer in Falls Church, VA. I purchased a 2011 KIA Optima and my wife purchased a 2011 KIA Sorrento. In every instance of year and a half from Don Beyer in Falls Church, VA. I purchased a 2011 KIA Optima and my wife purchased a 2011 KIA Sorrento. In every instance of contact with this dealership, we have received nothing but exceptional service. This began with the sales process, car prep and customer care at the point of sale and continues as we follow our warranty schedule of services. The service representative we have used at Don Beyer is Eugene Sladko. Gene is exceptional and is representative of everyone we have dealt with at Beyer. He takes time to listen, make suggestions and assures understanding. His follow up is right on point. I trust these people explicity. Neither my wife nor I, have had the slightest problem with our vehicles, getting appointments scheduled as called for, or receiving our vehicles back ready for the road (as well as washed and cleaned each time - a nice perk). I would recommend DB and their staff, with a very high rating for their service department (Gene) to anyone. My wife's sister and her daughter as a reult, have also perchased KIAs (Seouls) and are also very happy. Bob More

MS. THERESE DEPPNER AND DR. HARRY R. SALINAS WANT TO EXPRESS THE OUTSTANDING CUSTOMER SERVICE OF MR. GENE SLADKIN. HE IS AN ASSET TO DON BEYER'S VOLVO/KIA. OVER THE YEARS GENE HAS TAKEN CARE OF THE MA EXPRESS THE OUTSTANDING CUSTOMER SERVICE OF MR. GENE SLADKIN. HE IS AN ASSET TO DON BEYER'S VOLVO/KIA. OVER THE YEARS GENE HAS TAKEN CARE OF THE MAINTENANCE OF OUR VEHICLES (VOLVO AND KIA). WE RECOMMEND THAT MR. GENE SLADKIN BE AWARDED AND RECOGNIZED FOR HIS OUTMOST QUALITY OF CUSTOMER SERVICE... GENE THANK YOU FOR ALL YOUR CUSTOMER SERVICE! RESPECTFULLY, T.A. DEPPNER AND H.R.SALINAS 703-250-5296 703-307-3849 More

I have been working with Don Beyer Service for 8 years now and have never been disappointed. I have 2 Volvos now and only take them to Volvo to maintain them. Both were purchased used from Beyer and bot now and have never been disappointed. I have 2 Volvos now and only take them to Volvo to maintain them. Both were purchased used from Beyer and both are in excellent shape. The location is convenient, a loaner car is always available, service is done with care and competence. If I wait, the waiting area is clean, fresh coffee provided. My questions and concerns always addressed and answered. I appreciate that Volvo always wants to do its best for me. More