Don Davis Dodge Chrysler Jeep - Service Center
Arlington, TX
3,904 Reviews of Don Davis Dodge Chrysler Jeep - Service Center
Awesome Representative Good attitude very professional had other business to take care.of he communicated this with his fellow co worker I was quickly taken care of and was able to.make.it to.my other had other business to take care.of he communicated this with his fellow co worker I was quickly taken care of and was able to.make.it to.my other appointments More
Needed oil service because it was due. I'm from out of state traveling / towing with a couple more thousand miles to go. Thankful to be taken in on short notice. True to the service managers word it was a state traveling / towing with a couple more thousand miles to go. Thankful to be taken in on short notice. True to the service managers word it was a two hour turnaround on a busy day. I have a couple of issues directed at the service crew. I have after market tires that are properly inflated to 60psi for towing. It did not occur to me service techs would remove air from tires without asking the customer. But that's what they did - taking them down to 42psi. Add to that they barely screwed-on the caps so in the few miles before checking pressures in preparation to tow one cap came off. Take note they are caps indicating nitrogen filled tires and for that reason should not have been touched in my opinion. If anything beyond the oil change they should have noticed a slightly low level in the radiator reservoir. More
We usually deal with Manny, but this time we worked with Mark Drexel and he was very attentive. We had a list of work to be done. Everything was addressed in a timely fashion and thankful for all the profes Mark Drexel and he was very attentive. We had a list of work to be done. Everything was addressed in a timely fashion and thankful for all the professionalism demonstrated by Don Davis employees. More
Nick was most definitely a pleasure to work with, after having a bad experience with other personal it was refreshing.. Also met Joe one of the managers and he was also extremely nice and welcoming.. T having a bad experience with other personal it was refreshing.. Also met Joe one of the managers and he was also extremely nice and welcoming.. Thank you! More
My representative Mark was rude, ignored me, never updated me on the status of my vehicle that was being serviced, and had an attitude when I went to another person for help. He is a poor reflection o updated me on the status of my vehicle that was being serviced, and had an attitude when I went to another person for help. He is a poor reflection of service rep and should receive proper training. More
I am a repeat customer. Always friendly, and respectful service. When I wasn't necessarily satisfied with a particular outcome, my salesman made every effort to make it right. service. When I wasn't necessarily satisfied with a particular outcome, my salesman made every effort to make it right. More
Quick and friendly service!! Definitely will be coming to this location from now on. Marc was the person assisting me and was very friendly and helpful! this location from now on. Marc was the person assisting me and was very friendly and helpful! More
Friendly staff and on-time service. My Service Advisor (Cesar) isn’t pushy but always lets me know what my car needs and what can wait till the next appt. (Cesar) isn’t pushy but always lets me know what my car needs and what can wait till the next appt. More
Service Advisor was great, kept me informed during the process. Very pleasant experience. I was given an estimated time of completion, and the finished before time. That was great. process. Very pleasant experience. I was given an estimated time of completion, and the finished before time. That was great. More
Everything went great with this recent service on my '06 PT Cruiser. Service Advisor-Jo Wren was a pleasure to deal with and kept me well informed on the progress of the repairs. Thanks for everything! PT Cruiser. Service Advisor-Jo Wren was a pleasure to deal with and kept me well informed on the progress of the repairs. Thanks for everything! More