Don Davis Nissan

I dropped my SUV on Friday 04/26/2024 around 11 am. Mauricio told me he would call me (which was not) and updated my vehicle status on next Monday (04/29/2024) and the vehicle would be ready by Tuesday Mauricio told me he would call me (which was not) and updated my vehicle status on next Monday (04/29/2024) and the vehicle would be ready by Tuesday (04/30/2024). I came in on Tuesday afternoon around 5 pm and learned that nobody looked into my vehicle. I had to leave my SUV for 3 and half days for nothing. Definitively, I never come back to this dealer. More

Great service very professional , got me in quick , and work was done in a fashionable time work was done in a fashionable time More

My experiences at the service area for Don Davis have not been great. Left after an oil change and my car powered down in the middle of the highway during rush hour - done typically after oil changes when so been great. Left after an oil change and my car powered down in the middle of the highway during rush hour - done typically after oil changes when something is not done correctly. Then, found out the tires purchased with my car 36,000 miles ago were completely worn - even though they should have been good for at 65,000 miles. The care guard covered two of my tires, but had to pay for the other two. It took 3 hours for tires to be replaced. Horrible experience! I would love to talk with a manager or member of leadership based on these experiences. More

Wonderful services and exceptional personnel assisting customers with their vehicle needs. They are very attentive. customers with their vehicle needs. They are very attentive. More

It was very quick and easy. Logan was a major help also. I will continue to come back to Don Davis. Logan was a major help also. I will continue to come back to Don Davis. More

There's a reason Don Davis's is number one Keep up the great job great job More

$9000 insurance claim and they tried to nickel and dime me for every thing that they did not point out to the insurance company that needed replacement. They left my car battery dead for days so of course me for every thing that they did not point out to the insurance company that needed replacement. They left my car battery dead for days so of course it was damaged. They left my car full of oil and dirty then refused to provide me with a loaner after I had to take the car back to them for repair because they missed a belt full of oil thinking it wouldn’t slip and be a problem! They delayed and said the tech was on vacation. Why does it take that single technician to diagnose an oil filled belt slipping? Then delay another day to try and charge me for something so obviously related to the claim which had the car engine bay completely engulfed in oil! I come back the next day when they said they would have it done and they said all of DFW was out of belts. Then to my face the service representative wanted to say I denied the repair when I did not! I objected because all of these things were directly related to the claim and their negligence! In both cases I immediately spoke to someone to get it covered. Only god knows what other problems I’m going to be left with that they decided wasn’t a problem! I picked my car up for the second time and it was again making an obvious (scraping this time) noise while driving it. It took 100 ft to hear the sound. More

Customer service was a 10 put of 10. If I was to ever need another vehicle I would choice you all. Thanks especially to Marvin he’s the best salesman. If I was to ever need another vehicle I would choice you all. Thanks especially to Marvin he’s the best salesman. More

Logan was so awesome along my mechanic that was working on my car Francisca Lorenzo. They made sure to give the proper service best deal possible. Let’s just say I don’t go home unhappy!!!! 😁 on my car Francisca Lorenzo. They made sure to give the proper service best deal possible. Let’s just say I don’t go home unhappy!!!! 😁 More

I'm very please with my experience with Sammy in the service department. He is an excellent advisor and has provided great service every visit! service department. He is an excellent advisor and has provided great service every visit! More